ZipArrow Mac virus Removal Guide
What is ZipArrow Mac virus?
ZipArrow can infect Mac machines by using clever techniques to fool Apple's security system
ZipArrow can mess up your browsers and install malware
ZipArrow is a virus that has both adware and hijacking capabilities. It belongs to the Adload adware family which specifically targets Mac machines. Users who are infected might experience an increased amount of commercial content, pop-ups, banners, and redirects. The browser's main settings can also change, like the homepage, new tab address, and search engine.
Adware developed for Mac devices is much more dangerous than adware infecting Windows machines. It has various evasion techniques to prevent people from removing it easily. It can also automatically install other PUPs (potentially unwanted programs) or even malware without the users' knowledge.
There is a common misconception between mac lovers that they are completely safe from current threats. But malware developers are coming up with new ways to infect machines. Adload creators have figured out how to prevent Apple's security system XProtect from detecting it. All they had to was to eliminate a single strand from the code.
That is why most people do not notice the intruder until it already has started causing erratic behavior. If you go investigate, you can find the virus in your “Applications” folder. We previously wrote about other versions of the Adload adware, like ShareAdvantage, NavigateSystem, and ProcessRate. If you look closely, they all have the same icon – a magnifying glass inside a green, teal, or grey background.
|TYPE||Adware, browser hijacker, mac virus|
|SYMPTOMS||Different homepage and new tab addresses; redirects to some other search engine and shady websites; machine performs worse than before; unknown apps appear on the machine|
|DISTRIBUTION||Fake software updates, deceptive ads, installing programs from peer-to-peer file-sharing platforms|
|DANGERS||Altered search results can lead to dangerous websites; pop-up ads might be promoting scams; the virus can install other PUPs or even malware in the background|
|ELIMINATION||Eliminating this Mac virus manually can be quite complicated. The easiest and most effective way would be to open a professional security tool and scan your system to delete every related file|
|FURTHER STEPS||ReimageIntego should be used to completely wipe out any data left and fix the remaining damage|
Fake Flash Player updates and torrent sites
One of the most common reasons for Adload infections, like ZipArrow are fake Flash Player updates or installations. Threat actors use social engineering methods to trick people into thinking that their Flash Player is expired. They use deceptive messages to make people believe that if they do not install the latest version they will not be able to access media content. Many people still do not know that Flash Player was discontinued in 2020 and replaced by HTML5. If you come across any website that is telling you otherwise, you should exit immediately.
Another thing that you should be aware of is the danger of torrent websites, and peer-to-peer file-sharing platforms. They are unregulated so they are the perfect breeding grounds for malware. You can never know if the program you want to install is safe and not secretly a Trojan or another type of malware. You should also know about bundled software that freeware websites try to slip in during the installation process.
ZipArrow usually gets into the system under false pretenses
Removal of ZipArrow mac virus
You should not do this yourself unless you know what you are doing and what kind of files you need to delete. Some of the files can have a .plist extension which is a normal settings' file, also known as a “properties file,” used by macOS applications. It contains properties and configuration settings for various programs. The app also uses various persistence techniques and drops many files across the system, making browser extension and application removal difficult.
To keep your mind at peace, we recommend using professional anti-malware tools SpyHunter 5Combo Cleaner or Malwarebytes, which can detect unwanted programs and eradicate them. You also do not know if the virus installed any additional malicious programs, so this is the safest way to ensure the system is clean.
If you still want to try and delete it manually, proceed with these steps:
- Open Applications folder
- Select Utilities
- Double-click Activity Monitor
- Here, look for suspicious processes related to adware and use Force Quit command to shut them down
- Go back to the Applications folder
- Find ZipArrow in the list and move it to Trash.
If you are unable to shut down the related processes or can't move the app to Trash, you should look for malicious profiles and login items:
- Go to Preferences and select Accounts
- Click Login items and delete everything suspicious
- Next, pick System Preferences > Users & Groups
- Find Profiles and remove unwanted profiles from the list.
There are likely to be more .plist files hiding in the following locations – delete them all:
- Select Go > Go to Folder.
- Enter /Library/Application Support and click Go or press Enter.
- In the Application Support folder, look for any dubious entries and then delete them.
- Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
The manual elimination process might not always result in full virus removal. Therefore, we still strongly suggest you perform a scan with security software.
Remove the extension gathering information
An extension to your browser is also added by ZipArrowm that starts performing all sorts of unwanted tasks. It possibly collects sensitive data and sends it to tracking servers. Some of the data that could be exposed is – IP address, user name, macOS version, browser versions, computer ID, items in the “Applications” folder, a list of agents, daemons, and system configuration profiles.
You should eliminate the add-on as soon as possible after the dangerous files are eliminated from your system. You can delete cookies and cache automatically with the help of ReimageIntego. It will also fix any damaged files and system errors, so you should notice an improvement in the machine's performance.
If you prefer doing this yourself without additional help, here are the instructions. You will find guides for Google Chrome and Mozilla Firefox at the bottom of this article:
- Click Safari > Preferences…
- In the new window, pick Extensions.
- Select the unwanted extension and select Uninstall.
Cookies and website data:
- Click Safari > Clear History…
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
The simplest and quickest solution to this is completely resetting Safari:
- Click Safari > Preferences…
- Go to Advanced tab.
- Tick the Show Develop menu in menu bar.
- From the menu bar, click Develop, and then select Empty Caches.
Getting rid of ZipArrow Mac virus. Follow these steps
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select unwanted plugin and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Options.
- Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data…
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox…
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
How to prevent from getting adware
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.