Can I send you a picture to see if you have a program that will fix it?
I was caught by Crypto locker.
Louis
Can I recover Crypto locker encrypted files?
Eizenga, | Cryptolocker |
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Your opinion regarding Can I recover Crypto locker encrypted files?
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Cryptolocker is a relatively old ransomware family, although it does not mean that it is not active. Since its release in 2013, it circulated the web as CryptoLocker-v3, CryptoTorLocker2015,
CryptoLockerEU, CryptON, and many other versions were spotted in the wild, despite the malware being shut down years ago.
When it comes to your case, file decryption might or might not be possible, depending on the version that you have been infected with.
Before you do anything, you should backup all the encrypted files on an external device (such as USB flash), otherwise, they might get permanently damaged.
After that, you should ensure that no malware is present on your device - simply perform a full system scan with reputable anti-malware software.
Finally, attempt to recover your files with the help of decryption tools that were provided by various security researchers. If that does not help, you can find third-party programs that may be able to retrieve at least some of your files.
Good luck