Remove .Adobe ransomware (Virus Removal Guide) - 2021 update

removal by Julie Splinters - - | Type: Ransomware

.Adobe virus Removal Guide

What is .Adobe ransomware?

.Adobe ransomware is a crypto-malware which is associated with Dharma and Djvu viruses

.adobe files virus.Adobe ransomware is a computer virus that is related to the Dharma ransomware category.

.Adobe ransomware is a file extension virus that was initially used by Dharma ransomware family. It used a strong encryption cipher AES or DES to encrypt data with the following extensions:

  • [].adobe,
  • [].adobe,
  • [].adobe.

Then, malware dropped a ransom note “FILES ENCRYPTED.txt” which explained the situation to victims. This version of .Adobe virus runs a process “BulkFileChanger (32bit)”[1] in the background. However, in late January 2019, researchers discovered[2] that the .adobe file extension is also being used by Djvu ransomware – a variant of STOP virus. This version should not be confused with Dharma. To identify it, victims should check contact emails –,, and the ransom note _openme.txt. In this version, .Adobe virus authors demand users to pay $980 in Bitcoins for file release.

Name .Adobe / Adobe ransomware / Adobe virus
Type Ransomware
Related to Dharma virus or Djvu ransomware
Danger level High. The virus locks important files on the infected computer
  • .adobe
  • [].adobe
  • [].adobe
  • [].adobe
Ransom message FILES ENCRYPTED.txt, _openme.txt
Ransom price Not known for Dharma; $980 in BTC for Djvu version
Distribution process Spam emails, adware bundles, cracks, keygens, etc.
Removal Use ReimageIntego to initiate the full removal process

The .Adobe ransomware ransom note looks like this below-given text:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail
Write this ID in the title of your message 1E857D00
In case of no answer in 24 hours write us to theese
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Cybersecurity experts from the website[3] are warning users to be careful while considering whether to pay the demanded ransom price or not. Cybercriminals who spread the .Adobe virus might try to convince users into paying the money. However, that does not mean that these people will fulfill all of their promises. Be careful while dealing with the crooks, better avoid any contact with them if possible.

.Adobe ransomware.Adobe virus - ransomware which adds specific extensions to the encrypted files and displays the FILES ENCRYPTED.txt ransom message.

Furthermore, if the ransomware virus shows on your Windows computer, it can modify the Windows Registry by adding dubious registry entries to it. When you perform the .Adobe ransomware removal process, you need to make sure that all virus-related components are also removed. To detect rogue content, you can consider downloading and installing computer security software such as ReimageIntego or SpyHunter 5Combo Cleaner.

Note that it is very important to remove .Adobe files virus before you perform the decryption process. Otherwise, the ransomware virus might renew the encryption activity, and all of your files will be locked again. After you get rid of the file locking virus, scroll down the text and check out the provided data recovery methods some of which might appear to be very helpful if performed as shown in the instructions.

One more thing you should know about ransomware viruses is that these cyber threats might hide the ability to inject other malware into the victim's computer. There is no current information that the .Adobe virus can do that, but still, it is better to avoid such possible risk and get rid of the crypto-malware once you overcome symptoms such as:

  • files are locked with .adobe extension;
  • a ransom message pops out and urges to pay BTC;
  • you see the BulkFileChanger (32bit) process running in the Task Manager;
  • suspicious entries have appeared in the Windows Registry.

.Adobe - Djvu variantSecurity researchers discovered a variant of Djvu ransomware which uses .Adobe file extension - ransom note in the picture.

Spam emails are often used to distribute ransomware

If a ransomware virus has appeared in your computer system, there is a big chance that this cyber threat was secretly installed after opening a dubious email message[4] or an attachment that was clipped to it. Our recommendation is to be careful while opening your received email. Note that cyber crooks are very likely to drop deceptive messages with rogue attachments to random users' emails. The hazardous message might fall into the Inbox or Spam section.

Moreover, some criminals might hide ransomware viruses inserted in rogue hyperlinks. Be cautious while visiting less-known websites, especially, third-party ones as they might relate to a dangerous and secret ransomware installation. For further protection, do not hesitate to invest in a truly reliable anti-malware tool which will automatically protect your computer system and keep it safe from various threats that might occur while performing computing activities.

Remove .Adobe file extension virus

Performing the .Adobe ransomware removal manually is not possible for this case as it might appear very hard to carry out even for professional malware specialists. For elimination purposes, you should download and install a reputable computer security tool that will take care of the entire process and ensure that all ransomware components have been removed successfully and the system is finally clean again.

You can use anti-malware programs such as ReimageIntego, to find all rogue components before you remove .Adobe virus from the computer system. Once the removal is finished, make sure you refresh your entire PC. Furthermore, do not forget the ransomware avoiding steps that you have read in this text. You can also keep your files safe from unexpected encryption by storing them on USB drives or Cloud servers.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of .Adobe virus. Follow these steps

Manual removal using Safe Mode

Activate the Safe Mode with Networking function to disable the ransomware virus on your computer:

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove .Adobe using System Restore

Use these steps to turn on the System Restore function and deactivate the cryptovirus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of .Adobe. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that .Adobe removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove .Adobe from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If .Adobe ransomware has locked important files of yours, you should avoid paying the demanded ransom and consider thinking of other ways to restore your data. Try the below-given data recovery methods to unlock some files.

If your files are encrypted by .Adobe, you can use several methods to restore them:

Data Recovery Pro might help you with data restoring:

This method might appear truly helpful if you complete all steps as shown in these below-given instructions:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by .Adobe ransomware;
  • Restore them.

Using Windows Previous Versions features might let you recover some files back:

Try this tool and you might have a chance of unlocking some important documents. However, note that this method might not work if you did not activate the System Restore feature before the cyber attack emerged.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer might turn out to be a very useful tool if used properly:

If the ransomware virus did not erase Shadow Volume Copies of encrypted documents, you might have a chance of recovering some of your files.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Computer technology experts have not found out the official .Adobe ransomware decryptor yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from .Adobe and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Julie Splinters
Julie Splinters - Malware removal specialist

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Julie Splinters
About the company Esolutions

Removal guides in other languages