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Remove Agho ransomware (Virus Removal Instructions) - Decryption Steps Included

removal by Gabriel E. Hall - - | Type: Ransomware

Agho ransomware – new data-locking virus from the Djvu family that is not decryptable

Agho ransomwareAgho ransomware is a data-locking computer infection that stems from the notorious Djvu malware strain

Agho ransomware is a new virus that demands a ransom for files that it encrypts after infecting a device. This particular virus derives from the despicable family of Djvu ransomware. Crypto viruses from this lineage have first been detected in December 2018, and new versions are popping up constantly – over 250 released so far and counting. Usually, all files are encoded using military-strength RSA[1] algorithm, making them extremely difficult to decrypt. The only way to recover files – decryption, other methods help to replace locked data using safe copies from backups. Other options are limited, especially when it comes to a serious virus family like Djvu.

Once the targeted device is infected, all non-system files are appended with a .agho extension and are inaccessible to the victim. Afterward, a ransom note called _readme.txt is created in contaminated folders. With it, the cybercriminals explain to the victims what has happened to their computer systems and what to do next to regain admission to their files.

name Agho ransomware / .Agho file virus
type Ransomware
malware family Djvu ransomware family
appended extension All computer data, except for system-files, is appended with a .Agho extension
Ransom note  _readme.txt
ransom amount $490 if the victims contact the cybercriminals within 3 days. $980 if they're not speedy
contact details of the criminals Two emails are provided to establish contact – helpmanager@mail.ch, restoremanager@firemail.cc
distribution Torrent websites, infectious email attachments
malware removal To remove Agho ransomware use steadfast anti-virus software
system tune-up It is highly recommended to use the ReimageIntego system tweaking tool to get the device back on track after a successful Agho ransomware removal

As on all versions of the Djvu ransomware family ransom notes, a video link is given of the promised decryption tool in action. Two emails to initiate contact between you and .agho virus creators are provided, and a prescribed personal ID is specified. The cyberthieves want to assure their victims that the decryption tool exists by decoding one of their infected files free of charge.

Moreover, the perpetrators are showing their loving kindness to users that will contact them within 72 hours of infection by giving them a 50% lower rate for their “services”. So instead of paying $980, hasty victims could relieve their wallets of just $490. Do not fall for this Agho virus scam.

Although the requested ransom might not seem very high, experts[2] advise against making any contact with the creators of Agho ransomware. Victims could not only lose their data but their hard-earned money too.[3]

We recommend deleting the malware immediately after detection/infection. Use reliable software, like Malwarebytes or SpyHunter 5Combo Cleaner to automatically remove Agho virus and all its pieces from the contaminated device. 

Agho files virusAgho virus is a dangerous computer infection that holds personal files hostage until $490/$980 ransom is paid to the attackers

Remove Agho ransomware in stages to avoid data loss

Prior to restoring the data from your backups, use a system tune-up ReimageIntego app to find which setting and system files the Agho ransomware got his dirty hands on and revert all the changes. This will ensure your computers' proper state, security, and performance.

Then you can search for additional options, third-party tools, rely on options listed below in the Agho virus removal guide. Files cannot be decrypted with a previous tool that worked with offline IDs, so prepare for a long wait. Decryption applications are not easily developed, so either store all the files and wait or clear the infection and repair what you can.

Demands and instructions of the developers of the Agho ransomware, from the ransom note, state:

ATTENTION!

Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-sBwlEg46JX
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
helpmanager@mail.ch

Reserve e-mail address to contact us:
restoremanager@firemail.cc

Your personal ID

Recovery solutions for Agho virus encrypted files

Although experts advise deleting the malware from infected devices, but unfortunately, ransomware removal won't magically decrypt .agho virus files. Nonetheless, victims shouldn't give in to the demands of the cybercriminals and try other data recovery methods. 

One good solution is to restore the data from backups after Agho ransomware removal and system tweak that is. If no backups were created, then the user should extract all encrypted files to an offline storage device like a USB drive and wait for a decoding tool to be created and made available to the public. 

Security vendor Emisoft is continuously updating its Djvu ransomware family decryption toolkits and have helped many victims over the years. If they haven't cracked the code yet, there's still hope that they might do it in the future, so keep all your files with the .agho extension and check back with us in the near future for follow-ups on this particular ransomware.

Other methods, that might help you unlock at least some of your encrypted personal data, pictures, documents, and whatnot, are thoroughly explained at the bottom of this article. You need to be sure to clear the machine from traces of Agho files virus and other threats before doing anything with your files.

Agho ransomware detectionMain security programs are capable of stopping Agho ransomware virus from infecting the computer and encrypting files

Instructions for Agho virus removal and system adjustment

Agho ransomware virus might have gotten in your device by either downloading some questionable content from torrent websites or by opening a mischievous hyperlink/email attachment. Software and its updates should only be downloaded via its developers' official websites/tools, and email attachments should always be scanned prior to opening them.

Nowadays, trustworthy and dependable anti-malware software should safeguard each computer user's passageways on the internet to prevent dealings with cybercriminals. We suggest using SpyHunter 5Combo Cleaner or Malwarebytes to watch your back and to remove Agho ransomware and malware alike.

Anti-virus software will protect your devices in the future, but it can't fix system files and settings that were altered. After the AV software is done with Agho ransomware removal we strongly advise using the ReimageIntego app to automatically scan, find, and fix any changes that the malware has done to the device. After that, your computer might even thank you if he knew how to talk.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Agho virus, follow these steps:

Remove Agho using Safe Mode with Networking

Use Safe Mode with Networking if you are unable to perform Agho virus removal otherwise:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Agho

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Agho removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Agho using System Restore

System Restore – another method to delete malware from the system:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Agho. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Agho removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Agho from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Agho, you can use several methods to restore them:

Data Recovery Pro could aid you with file recovery

This software is excellent when it comes to accidentally deleted or otherwise corrupted files. While retrieving encrypted data with it is not guaranteed, you should try this tool, as it sometimes could restore at least a portion of your lost files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Agho ransomware;
  • Restore them.

Windows Previous Versions feature

This method would allow you to recover files one-by-one. For it to work, however, the virus should not have deleted the Shadow Copies from Windows.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer to the rescue

With Shadow Copies Present, ShadowExplorer can certainly restore the locked files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Try Emsisoft's decryptor

Keep in mind that Agho file virus might not be decryptable even for those who have their data encrypted with an offline ID for quite some time. One of the users who got encrypted with this variant needs to retrieve the offline key from the attackers and then share it with Emsisoft security researchers. Thus, if the tool does not work for you yet, you should wait some time and try STOP Djvu decryptor later.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Agho and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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