Remove Allcry ransomware / virus (Removal Instructions) - Oct 2017 update

removal by Ugnius Kiguolis - - | Type: Ransomware

Allcry virus Removal Guide

What is Allcry ransomware virus?

Allcry file-encrypting virus keeps trying to compromise computers worldwide

The image displaying Allcry virus files

Allcry virus functions as a new file-encrypting threat[1] which specifically attempts to infect Korean, Chinese[2] computer users. It presents its readme.txt message in English, though users can opt for Chinese or Korean in the ransomware interface. Besides the mentioned text file, the malware functions via its executable allcry.exe file.

Interestingly, the malware also encodes certain system files such as autoexe.bat and config.sys. After the encryption, the files are marked with .allcry extension. Later on, the interface of the program called Allcry crypter opens up. It displays a short message:

Some files have been encrypted
Please send 0.2 bitcoins to my wallet address
If you paid, send the machine code to my email
I will give you program to decryper
If there is no payment within seven days,
we will no longer support decryption
Email: allcry@mail.com

The ransomware seems to be still under development. However, it is not recommended to remit the payment as the perpetrators do not give you any guarantees about returning the data. Instead, concentrate on Allcry removal. ReimageIntego or Malwarebytes will come in handy in this situation.

Allcry ransomware appears in a couple of different versions, which can be distinguished by the email address presented to the victims. Currently known versions are using allcrys@naij.com or allcry@mail.com.

Doubtful encryption capabilities

Though the malware appends .allcry extension which clearly refers to the notorious WannaCry menace, it happens to be one of the multiple viruses which tend to scare victims more rather than posesses real technical capacity.

Likewise, Allcry malware joins the family of fake crypto-malware. Even though it appends extension and but it does not encode them. Virustotal analysis[3] proves that it is a fake file-encrypting virus. It is detectable as Hoax.Win32.FakeRansom.an, Trojan.Ransom.Allcry, or Unwanted/Win32.FakeRansom.C2174. Thus, there is no need to waste time. Remove Allcry virus.

Ways to prevent ransomware invasion The image displaying Allcry ransom notesAllcry demands 0.2 BTC, which is, approximately, $886, in exchange for the data.

Besides the mentioned executable file, the malware disguises under show.exe file as well. Consequently, we can assume that the perpetrators opt for standard distribution scenarios:

  • Spam emails
  • Trojans
  • Corrupted apps and browser extensions

Considering the latter, it may arrive in emails which are supposedly sent by official Korean or Chinese institutions. Such emails will urge you to review the contents of an attached file as soon as possible. Most common “baits” are invoices, package delivery notices, and subpoenas.

Instead, verify the sender and scan the extension with an anti-virus before opening it. Note that some viruses tend to wrap the malware with anti-sandboxing features. Thus, double-check before opening similar attachments.

In addition, be wary of trojans and corrupted applications as well as browser extensions. Avoid 9installing unnecessary one, especially the ones which offer faster and safer browsing, but fail to deliver proper credentials of a responsible company. These tips will help you avoid Allcry hijack and similar ransomware intervention.

Remove Allcry ransomware virus from your PC

Since it is not a genuine file-encrypting threat, you should not encounter many difficulties eliminating it. Remove Allcry virus with the assistance of malware elimination tool. In case you cannot get past the lock screen, click Alt+F4. If that does not help, boot the computer in Safe Mode. Below instructions will show how to do that. Then, you should be able to complete Allcry removal.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Allcry virus. Follow these steps

Manual removal using Safe Mode

Safe Mode will grant you access to vital system functions. Likewise, it should bypass possible Allcry intervention.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Allcry using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Allcry. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Allcry removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Allcry from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Allcry, you can use several methods to restore them:

What is Data Recovery Pro?

If you encounter real file-encrypting threats, this tool might be one of the alternatives to decode the data. 

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Allcry ransomware;
  • Restore them.

Allcry Decrypter

There is no need to pay the money since the Allcry malware does not encrypt files. Eliminate the ransomware. In case the files are locked, use alternative data recovery software.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Allcry and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting Allcry ransomware virus

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References