Apollon865 ransomware (virus) - Free Instructions

Apollon865 virus Removal Guide

What is Apollon865 ransomware?

Apollon865 ransomware uses strong encryption algorithms to lock personal files

Apollon865 ransomwareApollon865 ransomware locks users' personal files and asks for payment to decrypt them

Ransomware is one of the biggest threats in today's digitized world. A massive amount of data is stored in the machines today, and it can be turned into a weapon for extortion. Recently, ransomware researchers detected a new strain of malicious programs called Apollon865. It is said to belong to the GlobeImposter ransomware family, which is notorious for sending thousands of infected emails disguised as legitimate ones.

When it infiltrates the system, it immediately starts the encryption process, appending files with the .Apollon865 extension. Newer versions of this virus can append files with the .Apollon865qq extension. This makes the files impossible to open or even view in preview mode because the icons get changed to white pages. Soon after the encryption[1] process is done, a HOW TO BACK YOUR FILES.exe ransom note is opened in a pop-up that contains lots of information about what victims should do next, according to the attackers.

NAME Apollon865
TYPE Ransomware, data locking virus, crypto virus
MALWARE FAMILY GlobeImposter ransomware
FILE EXTENSION .Apollon865; .Apollon865qq
RANSOM NOTE HOW TO BACK YOUR FILES.exe pop-up
DISTRIBUTION Infected email attachments, peer-to-peer file sharing platforms, torrents, malicious ads
FILE RECOVERY It is next to impossible to recover the files if you do not have backups or the decryption keys were not leaked; in some cases, recovery is successful with third-party software
ELIMINATION Scan your machine with anti-malware software to eliminate the virus safely; this will not recover the locked files
SYSTEM FIX You can avoid windows reinstallation with ReimageIntego maintenance tool, which can fix damaged files and system errors

We strongly advise you not to contact hackers as you can get scammed. Many ransomware victims report not receiving any response after sending the payment in cryptocurrency, so it is just not worth the risk. It is unclear how much these particular threat actors want as that is not mentioned in the ransom note, they probably want to negotiate with every victim individually.

The ransom note

HOW TO BACK YOUR FILES.exe – a message from cybercriminals is written in Chinese and English languages. It is unclear whether they target only countries that speak these languages. Ransomware developers create a note that is unique for every user because it includes a one-of-a-kind personal ID.

Unlike other malware developers, ransomware creators do not hide their actions. They are called gray hat[2] hackers. This means that they create a problem and then offer to fix it for something in return. In this case, file-locking malware authors usually ask to be paid in Bitcoin [3] but other cryptocurrencies can also be preferred.

Your personal ID

English ☣Your files are encrypted!☣
☣您的文件被加密了!☣

————————

To decrypt, follow the instructions below.
请按照下面的说明进行解密。
To recover data you need decrypt tool.
恢复数据您需要解密程序。
To get the decrypt tool you should:
获得解密程序您需要:

Send 1 crypted test image or text file or document to Sin_Eater.666@aol.com

发送一个被加密的测试文件(图片或者文档)到 邮箱 Sin_Eater.666@aol.com
In the letter include your personal ID (look at the beginning of this document). Send me this ID in your first email to me.
We will give you free test for decrypt few files (NOT VALUE) and assign the price for decryption all files.
After we send you instruction how to pay for decrypt tool and after payment you will receive a decrypt tool and instructions how to use it We can decrypt few files in quality the evidence that we have the decoder.

邮件内容需要包含您的个人ID(请看文档开始的ID)。

我们将会解密测试文件并给出解密全部文件的价格。

然后我们会告诉您如何购买解密程序,支付解密费用后您将收到解密程序和使用说明。 我们解密一个文件是为了证明我们拥有解码器.

————————

MOST IMPORTANT!!!

非常重要!!!

Do not contact other services that promise to decrypt your files, this is fraud on their part! They will buy a decoder from us, and you will pay more for his services. No one, except Sin_Eater.666@aol.com, will decrypt your files.

不要联系其他保证能解密您文件的人,他们是在欺骗您! 他们需要从我们这里购买解码器,而且您需要为此支付更多的费用。
————————

Only Sin_Eater.666@aol.com can decrypt your files
Do not trust anyone besides Sin_Eater.666@aol.com
Antivirus programs can delete this document and you can not contact us later.
Attempts to self-decrypting files will result in the loss of your data
Decoders other users are not compatible with your data, because each user's unique encryption key
只有 Sin_Eater.666@aol.com 能解密您的文件。
不要相信任何人,除了 Sin_Eater.666@aol.com 。
杀毒软件会删除这个文档,那么您将无法联系到我们。
尝试自己去解密文件将会使您的数据丢失。
其他人的解密程序不适合您文件解密,因为每个用户都有唯一的加密密钥

Almost every ransom note uses some kind of scare tactics to discourage victims from exploring other options. In a lot of cases, a time limit is given to contact the hackers. All they want is for you to act based on your emotions and not think straight. You have not let your emotions take over, and read about the options you have below.

Apollon865 virusApollon865 virus' developers use scare tactics to make victims more likely to pay

Use professional security tools to eliminate malicious files

The critical thing to do is disconnect the affected machine from the local network. For home users, disconnecting the ethernet cable should do the job. If this happened at your workplace, doing that might be complicated, so we have instructions for corporate environments at the bottom of this post.

If you try to recover your data first, it can result in permanent loss. It can also encrypt your files the second time. It will not stop until you remove the malicious files causing it first. You should not attempt removing the malicious program yourself unless you have experience.

Use anti-malware tools like SpyHunter 5Combo Cleaner or Malwarebytes to scan your system. This security software should find all the related files and entries and remove them automatically for you. In some cases, malware is not letting you use antivirus in normal mode, so you need to access Safe Mode and perform a full system scan from there:

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing the F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.

Windows 10 / Windows 8

  1. Right-click on the Start button and select Settings.
  2. Scroll down to pick Update & Security.
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find the Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot.
  7. Go to Advanced options.
  8. Select Startup Settings.
  9. Click Restart.
  10. Press 5 or click 5) Enable Safe Mode with Networking.

Fix system errors to prevent Windows reinstallation

Performance, stability, and usability issues, to the point where a complete Windows reinstall is required, are expected after malware infection. These types of infections can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not able to repair it.

This is why ReimageIntego was developed. It can fix a lot of the damage caused by an infection like this. Blue Screen errors, freezes, registry errors, damaged DLLs, etc., can make your computer completely unusable. By using this maintenance tool, you could avoid Windows reinstallation.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

File recovery options

Many people think that they can fix their files with anti-malware tools, but that is not what they are designed for. All the security tools can do is detect suspicious processes in your system and eliminate malicious files. The truth is, the files can be restored only with a decryption key or software that only the cybercriminals have.

If you did not back up your data previously, you possibly lost your files forever. You can try using data recovery software, but third-party programs cannot always decrypt the files. We suggest at least trying this method. Before proceeding, you have to copy the corrupted files and place them in a USB flash drive or another storage. And remember – only do this if you have already removed the Apollon865 ransomware.

Before you begin, several pointers are essential while dealing with this situation:

  • Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
  • Only attempt to recover your files using this method after you perform a scan with anti-malware software.

Install data recovery software

  1. Download Data Recovery Pro.
  2. Double-click the installer to launch it.
  3. Follow on-screen instructions to install the software.Install program
  4. As soon as you press Finish, you can use the app.
  5. Select Everything or pick individual folders where you want the files to be recovered from.Select what to recover
  6. Press Next.
  7. At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  8. Press Scan and wait till it is complete.
  9. You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  10. Press Recover to retrieve your files.Recover files

Distribution methods and how to protect yourself

Because Apollon865 is a relatively new strain of ransomware, it is unknown what particular methods are used to spread it. But there are some general ways cybercriminals do it. Typically, the malicious code gets introduced by an executable file (.exe) that may have been in a zip folder, embedded within Microsoft Office document’s macros, or disguised as fax or other viable attachment. This usually happens because of user error and ignorance of security risks.

Many people like to install something called “cracked” software because they do not want to pay for licenses. Little do they know that sites distributing these programs are breeding grounds for PUPs and malware. They are unregulated and unsafe. Almost all downloads contain some kind of malicious file, so they should definitely not be trusted.

The most common distribution way is for hackers to use OS or software vulnerabilities. That is why it is vital to keep everything updated. Software developers often release security updates for newly found vulnerabilities, so you can be exposed if you do not do that.

One more good thing to know is not to believe everything you see. Threat actors use various phishing techniques to lure you in. This can be an email attachment, as we mentioned above, or a malicious URL.[4] Fraudsters can use your friend list to make it look more legitimate, so it is best to double-check with the person through another platform before opening anything because you can potentially put your entire local network in danger.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Apollon865 virus. Follow these steps

Isolate the infected computer

Some ransomware strains aim to infect not only one computer but hijack the entire network. As soon as one of the machines is infected, malware can spread via network and encrypt files everywhere else, including Network Attached Storage (NAS) devices. If your computer is connected to a network, it is important to isolate it to prevent re-infection after ransomware removal is complete.

The easiest way to disconnect a PC from everything is simply to plug out the ethernet cable. However, in the corporate environment, this might be extremely difficult to do (also would take a long time). The method below will disconnect from all the networks, including local and the internet, isolating each of the machines involved.

  • Type in Control Panel in Windows search and press Enter
  • Go to Network and Internet Network and internet
  • Click Network and Sharing Center Network and internet 2
  • On the left, pick Change adapter settings Network and internet 3
  • Right-click on your connection (for example, Ethernet), and select Disable Network and internet 4
  • Confirm with Yes.

If you are using some type of cloud storage you are connected to, you should disconnect from it immediately. It is also advisable to disconnect all the external devices, such as USB flash sticks, external HDDs, etc. Once the malware elimination process is finished, you can connect your computers to the network and internet, as explained above, but by pressing Enable instead.

Find a working decryptor for your files

File encryption is a process that is similar to applying a password to a particular file or folder. However, from a technical point of view, encryption is fundamentally different due to its complexity. By using encryption, threat actors use a unique set of alphanumeric characters as a password that can not easily be deciphered if the process is performed correctly.

There are several algorithms that can be used to lock data (whether for good or bad reasons); for example, AES uses the symmetric method of encryption, meaning that the key used to lock and unlock files is the same. Unfortunately, it is only accessible to the attackers who hold it on a remote server – they ask for a payment in exchange for it. This simple principle is what allows ransomware authors to prosper in this illegal business.

While many high-profile ransomware strains such as Djvu or Dharma use immaculate encryption methods, there are plenty of failures that can be observed within the code of some novice malware developers. For example, the keys could be stored locally, which would allow users to regain access to their files without paying. In some cases, ransomware does not even encrypt files due to bugs, although victims might believe the opposite due to the ransom note that shows up right after the infection and data encryption is completed.

Therefore, regardless of which crypto-malware affects your files, you should try to find the relevant decryptor if such exists. Security researchers are in a constant battle against cybercriminals. In some cases, they manage to create a working decryption tool that would allow victims to recover files for free.

Once you have identified which ransomware you are affected by, you should check the following links for a decryptor:

No More Ransom Project

If you can't find a decryptor that works for you, you should try the alternative methods we list below. Additionally, it is worth mentioning that it sometimes takes years for a working decryption tool to be developed, so there are always hopes for the future.

Create data backups to avoid file loss in the future

One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.

Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:

  • Backup on a physical external drive, such as a USB flash drive or external HDD.
  • Use cloud storage services.

The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.

Using Microsoft OneDrive

OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:

  1. Click on the OneDrive icon within your system tray.
  2. Select Help & Settings > Settings.
    Go to OneDrive settings
  3. If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
    Add OneDrive account
  4. Once done, move to the Backup tab and click Manage backup.
    Manage backup
  5. Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
  6. Press Start backup.
    Pick which folders to sync

After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).

Using Google Drive

Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.

You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.

  1. Download the Google Drive app installer and click on it.
    Install Google Drive app
  2. Wait a few seconds for it to be installed. Complete installation
  3. Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
    Google Drive Sign in
  4. Click Get Started. Backup and sync
  5. Enter all the required information – your email/phone, and password. Enter email/phone
  6. Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
  7. Once done, pick Next. Choose what to sync
  8. Now you can select to sync items to be visible on your computer.
  9. Finally, press Start and wait till the sync is complete. Your files are now being backed up.

Report the incident to your local authorities

Ransomware is a huge business that is highly illegal, and authorities are very involved in catching malware operators. To have increased chances of identifying the culprits, the agencies need information. Therefore, by reporting the crime, you could help with stopping the cybercriminal activities and catching the threat actors. Make sure you include all the possible details, including how did you notice the attack, when it happened, etc. Additionally, providing documents such as ransom notes, examples of encrypted files, or malware executables would also be beneficial.

Law enforcement agencies typically deal with online fraud and cybercrime, although it depends on where you live. Here is the list of local authority groups that handle incidents like ransomware attacks, sorted by country:

Internet Crime Complaint Center IC3

If your country is not listed above, you should contact the local police department or communications center.

How to prevent from getting ransomware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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