Broom Cleaner adware (spam) - Free Guide

Broom Cleaner adware Removal Guide

What is Broom Cleaner adware?

Broom Cleaner may be a bogus system optimization tool that acts as adware in the background

Broom CleanerBroom Cleaner adware can cause ad spam in the form of pop-ups, banners, and redirects

Broom Cleaner is a potentially unwanted program[1] that acts as adware. It may cause an increased amount of commercial content, like pop-ups, banners, redirects, etc. It might also cause the main browser settings to change, like the homepage, new tab address, and search engine.

Often, such apps use rogue advertising networks[2] that place ads leading to dangerous websites. People can end up on scam pages that try to trick them into providing personal information, downloading PUPs (potentially unwanted programs), and even malware.

The application is advertised as a handy tool that can fix slow performance, privacy issues, and delete junk files. However, many security experts are skeptical of system optimization tools. Many of them show false positives and exaggerated numbers of removed junk files. Some experts say that they provide a false sense of security.

For many people, seeing the rising number of found junk files is satisfying. It is thought that such apps are only created to monetize user activity. Crooks can make money by collecting data or through ads with pay-per-click advertising.[3] We recommend you to follow our removal guide as it was found that Broom Cleaner can cause unwanted symptoms and its' functionality is questionable.

NAME Broom Cleaner
TYPE Adware
SYMPTOMS Annoying pop-up ads appear on the screen, unknown browser extensions may be added; redirects to suspicious pages
DISTRIBUTION Software bundling, malicious ads, redirects from other websites
DANGERS Redirects to dangerous websites can result in intrusive push notifications, personal information leaks, monetary losses, installations of other potentially unwanted programs, and malware
ELIMINATION Follow our removal guide for detailed instructions. Performing a system scan with anti-malware tools is recommended
FURTHER STEPS Protect your privacy and fix any remaining damage with a maintenance tool ReimageIntego

Distribution methods

Broom Cleaner was discovered to have an “official” download page. It boasts about all the non-existent functions, it functions most likely fabricated testimonials and a “Download Now” button. Many people trust such sites and install the applications without thinking twice.

It may also be possible that the adware is spread through freeware[4] distribution platforms. Users may not even know about its existence if it came as bundled software. Freeware distribution platforms often include additional programs in the installers and do not disclose it clearly.

You should always be present during the installation process. Choose the “Custom” or “Advanced” installation methods, read the Privacy Policy and Terms of Use. The most important part is to check the file list and untick the boxes next to any unrelated files.

Of course, it would be best to use only official web stores and developer websites whenever you want to install software. It may get costly but you may save in the long run by keeping your system safe. Apps that get listed on digital marketplaces have to go through an extensive review process.

Shut down unwanted processes

Broom Cleaner adwareBroom Cleaner adware may just pretend to remove junk files from the system

If you do not know if you have a PUP in your system but you experience annoying symptoms, like an increased amount of commercial content, you should go to Windows Task Manager to check what processes are running in the background and see if there is anything suspicious.

If you are infected by the Broom Cleaner adware you should see a process by the name of Broom (32 bit)/(64 bit). Follow the instructions below to learn how to terminate the process:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Remove Broom Cleaner from your system

Manual removal of PUPs may not always work, as you can uninstall the program itself, but leave some related files behind. That is why we suggest using professional security tools like SpyHunter 5Combo Cleaner or Malwarebytes in this instance. These anti-malware tools will completely eliminate the application with all of its files and registries.

It is also recommended to run a scan with anti-malware tools because if you use torrent websites,[5] peer-to-peer file-sharing, freeware platforms, or other unsecured download sources it is very likely that you have more than one PUP hiding in your machine.

However, if you still want to do this yourself, you can follow the guide below:

Instructions for Windows 10/8 machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Repair the damaged operating system

Performance, stability, and usability issues, to the point where a full Windows reinstall is required, are nothing unusual after an adware infection. These types of intruders can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged, antivirus software cannot fix it.

Manual troubleshooting of such damage is also very complicated and can take a long time. This is why ReimageIntego was developed. It can fix a lot of the damage caused by an infection like this. Blue Screen errors, freezes, registry errors, damaged DLLs, etc., can make your computer completely unusable. By using this actually useful maintenance tool, you could prevent yourself from having to reinstall WIndows completely.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

If you experience setting changes in your browsers, like the homepage, new tab address, redirects, or push notifications, you can look for instructions on how to deal with that below this article. Guides are available for Google Chrome, Mozilla Firefox, and MS Edge.

Offer
do it now!
Download
Reimage Happiness
Guarantee
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Intego Happiness
Guarantee
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Broom Cleaner adware. Follow these steps

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2
ChromeFirefoxEdge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

How to prevent from getting adware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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References