Severity scale:  
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Remove Converto.io ads (Removal Guide) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Adware

Converto is a shady online YouTube video converter that promotes nasty clickbait ads and enables push notifications without being asked 

converto.io ads

Converto.io is a website that carries an international classification of adware and potentially unwanted program (PUP). Although it offers a free YouTube file conversion service that attracts millions of users worldwide, the website itself is implementing aggressive advertising campaigns[1] that may result in malware infiltration or privacy issues. 

Although this service is not bound to a particular application and does not require any downloads, it may initiate a web browser’s changes and enable push notifications on Google Chrome, Mozilla Firefox, Safari, and other web browsers without being asked for. Therefore, upon using the service, people may start encountering misleading converto.io popups claiming that a device is infected or lacks crucial updates. Besides, regular websites may get filled with intriguing clickbait ads, which once clicked redirect to fake BBC news site, MacKeeper download website, poorly written blogs, and similar affiliated websites. Suchlike activity pushed the website’s ranking down and most of the users are recognizing this converter as a converto.io virus.

Name Converto.io
Classification Adware, Potentially Unwanted Program (PUP)
The basis for classification Suspicious infiltration, continuous flow of misleading ads, redirects to potentially dangerous websites
Distribution Converto.io ads usually emerge as if out of nowhere. That's because related adware is installed via freeware bundle without asking user's approval in a proper manner
Symptoms The clearest sign of adware infection is a flow of intrusive popups, banners, hyperlinks, and other clickbait content. Typically, Converto.io ads feature pornographic or weight loss content. However, popups reporting a supposed virus infection or request for crucial updates are also common
Related programs AdsKeeper
Compatibility Google Chrome, Mozilla Firefox, Safari, Internet Explorer, or any other web browser on both Windows and Mac OS can be hijacked
Removal possibilities The malware can be eliminated manually or with a professional AV tool. Anyway, it's important to get rid of related add-ons from the web browser and disable push notifications
Possible damage Any type of malware can initiate multiple changes files and processes of the system. To fix any damage, employ Reimage Reimage Cleaner Intego repair tool

The converto.io domain offers an online-based YouTube file converter only. The website contains a field for a YouTube link and a “Convert” button. It allows users to convert files to MP3 or MP4 formats, as well as cut selected parts of the videos, change quality on Settings, create albums, and apply covers. Seems good to be true for a free service.

However, once landing on the website it gets clear that there’s something wrong. The homepage is filled with ads that covert half of the screen exhibiting pornographic, weight losing, disease-related ads. Moreover, the headings of the converto.io ads are by default translated into the language based on the IP address[2].

A thorough investigation of the converto.io popups and banners outlined a clear relationship between the described converter and the AdsKeeper service. The latter is infamous for altering web browser’s settings, inserting ads into visual layers, and generating income with the help of pay-per-click traffic. It seems that the converto.io virus is taking advantage of the AdsKeeper traffic monetization service.

Those who have been dealing with the converto adware reported that the ads it generates redirect to unrelated websites, most of which seem to be fake. A research carried out by NoVirus.uk[3] cybersecurity team adds to the topic and claims that these ads contain redirects to fake BBC News sites, rogue websites, off-topic random domains, or download websites for MacKeeper and other malware.

If you noticed converto.io ads while browsing the web, it is important to skip each of the ads without clicking on it. Otherwise, you may get exposed to dangerous content used for spreading other potentially unwanted programs. Or you will simply waste your time visiting useless third-party websites that have been developers for monetization purposes only. 

Apart from displaying ugly and intrusive converto.io ads, this adware may also be included in data tracking. As pointed out above, once landing on the website, the headings of the ads are translated according to the visitor’s IP address. That indicates the fact that it uses cookies or other tracking software and collects non-personally identifiable information (IP address, geolocation, search queries, clicks, websites, visited, etc.) without asking for visitor’s permission.

converto.io websiteConverto.io is a domain offering a free of charge YouTube video conversion service. However, it may generate intrusive ads and cause redirects to unsafe websites

All in all, if you’ve been using the service for some time and now suffer from the side effects, such as spammy ads, do not waste your time and initiate a full converto.io removal. Normally, the removal of PUPs is not difficult as all people have to do is to eliminate unknown apps from the system and reset the web browser. In this particular case, it’s not clear which program is responsible for triggering converto popups and ads. According to experts, these malicious ads may not be related to any programs but rather appear on the web browser because of converto.io server might have turned push notifications on. Nevertheless, these ads may be triggered by other PUP that you might have installed earlier, for example, AdsKeeper or MacKeeper. 

Therefore, to remove converto.io virus from the system, navigate to the apps and programs folder, and carefully check what kind of programs are installed. Remove each application that you are not familiar with or don't remember installing. It is advisable to eliminate PUPs using reputable antivirus engines, such as SpyHunter 5Combo Cleaner or Malwarebytes. The manual converto removal may lead to the reemergence of the ads. 

Finally, upon eliminating unwanted programs, navigate to the settings of the web browser, and open Advanced Settings. Locate Content Settings, and then click on the Notifications option. Find converto.io domain on the list, click on it, and select Block.  

Unwanted web browser's behavior usually manifests after reckless installation of freeware

Google Chrome and other web browsers are a common target of third parties who seek to increase visitors' rates to their websites or generate income from the ad click. However, PUPs like adware or browser hijacker are not built on malicious codes that would allow to inject them without user's consent. In this case, freeware is invoked for help. 

The so-called bundling distribution technique enables PUP developers to spread their products in the form of web browser plug-ins and add-ons, which are typically disguised under Quick or Basic installation techniques as pre-selected components. 

Consequently, if the potential victim opts does not monitor the installation of a freeware bundle and agrees with the installation of all components unconsciously, unwanted programs come in and start exhibiting behavior that they are programmed to. To prevent bundled installers, you should follow such recommendations:

  • Avoid downloading free programs from infamous sources;
  • Initiate quick research on the app that you are planning to download;
  • Select Advanced or Custom techniques for freeware installation;
  • Carefully monitor the installation process of the free app reading all terms displayed;
  • Look for offers to install plug-ins, add-ons, toolbars, or similar content;
  • Remove checkmarks from pre-selected freeware components. 

converto popupsConverto.io ads may report a supposed virus infection or trick people into believing that crucial updates are missing. Suchlike ads may redirect to malware download websites

Finally, it's important to keep a reputable anti-malware program with real-time protection installed on the system. Regularly install definition updates to maintain its ability to terminate the latest malware variants. 

Learn how to terminate Converto.io ads and eliminate PUPs from the system

Anyone suffering from intrusive advertising campaigns can quite easily remove Converto virus. Manual analysis of the system's programs is time-consuming, so we strongly recommend using an automatic malware removal solution using programs like SpyHunter 5Combo Cleaner or Malwarebytes

However, Converto.io malware may initiate several changes on the system, for example, install suspicious entries on the Windows registry. To fix any changes that malware might have initiated on a host machine, it's advisable to run a scan with a professional repair utility Reimage Reimage Cleaner Intego

Finally, to finish Converto.io removal, get rid of its remnants on the affected web browser. You should either reset the web browser's default settings of try to delete unwanted add-ons and push notifications.

Those who are suffering from Converto.io ads, but there is no malware on the system, should disable the permission of this server to generate push notifications. To do that, follow these steps:

  1. Open the affected web browser.
  2. Navigate to Settings section. 
  3. Click Advanced Settings on the Settings window. 
  4. Find Content Settings option and select Notifications
  5. Now you should see the list of denied and allowed Notification permissions. Find Converto.io in the allowed list, click on the three dots on the right and select Block

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Converto.io ads, follow these steps:

Get rid of Converto.io from Windows systems

The following instructions illustrate how to remove Converto.io adware from Windows:

To remove Converto.io from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Converto.io (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Converto.io from Mac OS X system

Although Macs are less frequently affected, here's what you should do if an adware-type program gets inside:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Converto.io from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Converto.io-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Converto.io, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Converto.io and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Converto.io-related entries.Uninstall from Mac 2

Uninstall Converto.io from Internet Explorer (IE)

Reset Internet Explorer's settings if you cannot stop Converto.io ads from coming:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Converto.io and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Converto.io removal.Reset Internet Explorer

Remove Converto.io ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Converto.io-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete Converto.io from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Converto.io and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Converto.io did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Converto.io removal.Reset Firefox 2

Eliminate Converto.io from Google Chrome

Unwanted add-ons installed on Chrome can get extremely annoying and pose risk to the security of your device and your privacy. Therefore, remove Converto.io add-on or another adware from Google with the help of this guide: 

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Converto.io by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Converto.io-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Converto.io removal.Reset Chrome 2

Get rid of Converto.io from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Converto.io and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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