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DBGer ransomware. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

DBGer ransomware is a virus that encrypts your data and demands ransom

DBGer ransomware
DBGer ransomware is a crypto-virus that extorts money

DBGer  — crypto-virus[1] that focuses on English-speaking users. This ransomware spreads around the world easily because of that. This malware detected in June 2018, is a new variant of Satan ransomware that was discovered earlier this year. The virus uses AES encryption method and after this process adds the .dbger extension to compromised files. Those files that have this append becomes useless. Photos, images, videos or documents and archives can be corrupted during this process. Immediately after this _How_to_decrypt_files.txt file is added on every folder in the system.

Name  DBGer 
Type  Ransomware
Danger level  High. Can lead to permanent data and money loss.  
Other versions  Satan ransomware 
Encryption method  AES
Ransom file  _How_to_decrypt_files.txt
Distribution Insecure email attachments
Extension  .dbger
Removal Best tool for ransomware removal is Reimage 

In this ransom message, a  victim can see instructions and more details about the attack. Ransom amount, in this case, is 1 Bitcoin. DBGer virus developers often ask different amounts of various cryptocurrency. This time there is a possibility to get a few of your files decrypted before the payment, but this might be dangerous. As well as any contact with these cybercriminals or paying the demanded ransom. This activity cannot give any possible results.

Some files is have Been encrypted 
Please the send (1) bitcoins to up my wallet address 
the If you a paid, the send the machine below code to up my email 
I of will of give you the key 
the If there is the no payment Within a three days, 

we will of the no longer a decryption support 
the If you Exceed the payment time, your data will of the BE the open to the public the download 
for We support decrypting the test file. 
Send three small than 3 files is to the MB Download now email address 
The BTC Wallet: 3EbN7FP8f8x9FPQQoJKXvyoHJqSkKmAHPY 
Email: dbger@protonmail.com 

Cybersecurity specialists on Virukset.fi[2] advise people not to contact any criminals because this alleged decryption might not happen at all and after paying the ransom people behind the virus could ignore their victims. This program is created for swindling the money from users. Thus, file recovery is only the matter of hackers' conscience, and it's not a good idea to trust cyber criminals.

You should consider DBGer ransomware removal first, and only then think about file recovery. The best way to get rid of the virus is using anti-malware tools like Reimage. If it prevents from installing or blocks security software, please reboot to Safe Mode with Networking as explained at the end of this article. 

Once you remove DBGer ransomware, you can try to restore corrupted data. The decryption tool is not available at the moment, so you can only fully recover files from the external backup. Remember that if you try to plug in any drive to your computer before cleaning the system, you can compromise the remaining files and lose your data permanently.

Be aware of the incoming emails – they might include malware payload

Often people are not cautious with their activities online. Especially, they do not pay proper attention to spam emails which might be very harmful. When not paying attention to what you are clicking on, you can get infections and other malware planted on your computer as soon as you click on a malicious email attachment. Usually, they look legitimate and safe to open. Though, it's the main trick used by cyber criminals.

The way to avoidance here is cleaning your spam email box. You should delete any suspicious letters before opening the attachments. Unfortunately, these letters may seem legitimate and contain safe-looking attachments in Word files, for example. But those attachments can also have macro viruses that install malware[3] on the system. You should consider every email you get and be aware of this malware possibility.

Terminate DBGer ransomware before trying to recover your files

To remove DBGer ransomware you should use professional tools like Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. It is important to use trustful and certified programs so you can be sure that you are not getting any additional programs that could make this elimination more difficult. Ransomware often comes with other tools and programs that could make more changes to your system. These pieces are not that easy to find so manual removal here is not recommended still it is not that helpful.

The best option for DBGer ransomware removal is cleaning your system entirely using those mentioned tools. These are capable of finding all possible threats that virus brought to your system. We have prepared a useful guide below that could help you to terminate this virus for good and avoid any repetition. Additionally, you can try our suggested third-party data recovery solutions.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall DBGer ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove DBGer virus, follow these steps:

Remove DBGer using Safe Mode with Networking

First thing you can do is reboot your PC in Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove DBGer

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete DBGer removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove DBGer using System Restore

If the previous method is not working you should try to use System Restore feature

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of DBGer. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that DBGer removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove DBGer from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by DBGer, you can use several methods to restore them:

Data Recovery Pro is a tool designed for file recovery after various incidents

If your files got encrypted by DBGer ransomware or you accidentally deleted them you can use this tool for file restoration

Windows Previous Versions feature can help you if you want to recover individual files

Although, this tool can work only if System Restore feature was enabled before the initial virus attack

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can help you to restore files encrypted by DBGer ransomware

If this ransomware have not deleted Shadow Volume copies of your files you can recover them using ShadowExplorer

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool for DBGer is not available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from DBGer and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References