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Remove (Removal Instructions) - updated May 2019

removal by Ugnius Kiguolis - - | Type: Adware

Dolohen is a domain used by adware authors to redirect users to potentially dangerous websites 

Dolohen is a suspicious domain often used in adware[1] campaigns. Many users start noticing pop-ups, banners, in-text links, as well as redirects on web browsers and are confused where the intrusive activity is coming from.

While an unexpected visit on site and its subdomains is possible, most users experience persistent redirects. This happens due to adware that managed to slip into the machine when they were installing freeware or shareware, of installed ad-supported software intentionally.

Once inside, Dolohen virus alters Google Chrome, Safari, Mozilla Firefox, or other browser settings in a way that intercepts users' searches and sites they visit, changing the search results, which often prevents them finding relevant information on the web. Additionally, potentially unwanted programs often track users' data related to their browser activities, which might include personal data, in some cases.

Therefore, if you see frequent redirects, you need to remove Dolohen adware that is installed on your machine and reset each of the installed browsers in order to stop the disruptive behavior by the PUP.

Type Adware
Category Potentially unwanted program
Danger level Low. is not affecting any significant parts of the system or files
Main symptoms Causes redirects to questionable pages, exposes to malicious content, pushes fake updates or programs
Distribution Deceptive websites, software bundling
Removal tip Use Reimage Reimage Cleaner Intego and check the system for PUPs, clean virus damage

While some redirects may lead you to safe sites like eBay, some rerouting might bring you to phishing,[2] scam, and even malware-laden websites. Therefore, you can quickly lose money, expose your sensitive information, or get infected with dangerous malware[3] such as backdoor, trojan, or ransomware.

Also, Dolohen redirects might result in download and installation of browser tools like add-ons and extensions that disturb your web browsing sessions even more. This behavior is quite common in the redirect-virus type of infections, and many other domains (,, etc.) are employing it.

Dolohen infection can become apparent due to the following symptoms:

  • advertisements get delivered to your screen regardless if the browser is on;
  • the homepage and new tab get set to suspicious websites;
  • banners and pop-up ads appear on commonly visited websites;
  • pages are not displaying correctly;
  • promotional content pushes updates or programs;
  • other PUAs get installed without your consent. virus adware is the browser intruder which is responsible for the suspicious add-ons and extensions installed without your consent.

All ads are aimed to promote the installation of additional programs like optimization tools, toolbars or browser extensions and generate traffic for the affiliated domains, so you see lots of third-party advertisements.[4] Unfortunately, clicking on those pop-ups or banners might redirect you to potentially malicious realms.

But according to many experts,[5] one of the most important functionalities of PUPs like this adware, is the data tracking. When you don't remove Dolohen as soon as possible, developers can access, track and collect information about you that include personal details like location or email address.

Make sure to proceed with removal once you notice any of the above-mentioned activity and employ the anti-malware program as we recommend. You can also rely on Reimage Reimage Cleaner Intego for general system cleaning and virus damage elimination.

Do not get tricked into installing potentially unwanted programs by deceptive ads and freeware installation wizards

Surfing the internet is all fun and games until your machine gets infected and you cannot access the content you need. It happens because of the lack of attention you pay while spending your time online.

Deceptive advertisements, suspicious websites, p2p networks, pirated software services, and generally insecure sites can lead to malware infiltration because one click on the link or pop-up can automatically trigger the download of the program.

Also, when you skip through steps by choosing Default or Quick installation options during freeware installs, you agree to everything that is packed on that download manager. You can avoid PUPs if you choose reputable sources for your software and opt for Advanced or Custom installation process.

Dolohen installation
In most cases, users start seeing redirects and other intrusive activity on their browsers after the installation of free software from third-party sites.

Get rid of Dolohen and clean the system with professional anti-malware tool

You should already know that Dolohen removal requires professional help from antivirus programs due to the distribution method and the stealthy functionality. You can use your trustworthy antivirus program from many vendors. There are many options so choose the one that suits you the best.

Make sure to choose official providers for tools that you use to remove, so you can be sure that additional PUP infiltration is not going to happen. We recommend a few tools for virus damage termination and system cleaning to help you choose from reputable options.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

Clean the device thoroughly by following this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

Eliminate unwanted browser extensions and add-ons installed by

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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