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Remove (Removal Instructions) - updated May 2019

removal by Ugnius Kiguolis - - | Type: Adware

Dolohen is a domain used by adware authors to redirect users to potentially dangerous websites 

Dolohen is a suspicious domain often used in adware[1] campaigns. Many users start noticing pop-ups, banners, in-text links, as well as redirects on web browsers and are confused where the intrusive activity is coming from.

While an unexpected visit on site and its subdomains is possible, most users experience persistent redirects. This happens due to adware that managed to slip into the machine when they were installing freeware or shareware, of installed ad-supported software intentionally.

Once inside, Dolohen virus alters Google Chrome, Safari, Mozilla Firefox, or other browser settings in a way that intercepts users' searches and sites they visit, changing the search results, which often prevents them finding relevant information on the web. Additionally, potentially unwanted programs often track users' data related to their browser activities, which might include personal data, in some cases.

Therefore, if you see frequent redirects, you need to remove Dolohen adware that is installed on your machine and reset each of the installed browsers in order to stop the disruptive behavior by the PUP.

Type Adware
Category Potentially unwanted program
Danger level Low. is not affecting any significant parts of the system or files
Main symptoms Causes redirects to questionable pages, exposes to malicious content, pushes fake updates or programs
Distribution Deceptive websites, software bundling
Removal tip Use Reimage Reimage Cleaner Intego and check the system for PUPs, clean virus damage

While some redirects may lead you to safe sites like eBay, some rerouting might bring you to phishing,[2] scam, and even malware-laden websites. Therefore, you can quickly lose money, expose your sensitive information, or get infected with dangerous malware[3] such as backdoor, trojan, or ransomware.

Also, Dolohen redirects might result in download and installation of browser tools like add-ons and extensions that disturb your web browsing sessions even more. This behavior is quite common in the redirect-virus type of infections, and many other domains (,, etc.) are employing it.

Dolohen infection can become apparent due to the following symptoms:

  • advertisements get delivered to your screen regardless if the browser is on;
  • the homepage and new tab get set to suspicious websites;
  • banners and pop-up ads appear on commonly visited websites;
  • pages are not displaying correctly;
  • promotional content pushes updates or programs;
  • other PUAs get installed without your consent. adware is the browser intruder which is responsible for the suspicious add-ons and extensions installed without your consent.

All ads are aimed to promote the installation of additional programs like optimization tools, toolbars or browser extensions and generate traffic for the affiliated domains, so you see lots of third-party advertisements.[4] Unfortunately, clicking on those pop-ups or banners might redirect you to potentially malicious realms.

But according to many experts,[5] one of the most important functionalities of PUPs like this adware, is the data tracking. When you don't remove Dolohen as soon as possible, developers can access, track and collect information about you that include personal details like location or email address.

Make sure to proceed with removal once you notice any of the above-mentioned activity and employ the anti-malware program as we recommend. You can also rely on Reimage Reimage Cleaner Intego for general system cleaning and virus damage elimination.

Do not get tricked into installing potentially unwanted programs by deceptive ads and freeware installation wizards

Surfing the internet is all fun and games until your machine gets infected and you cannot access the content you need. It happens because of the lack of attention you pay while spending your time online.

Deceptive advertisements, suspicious websites, p2p networks, pirated software services, and generally insecure sites can lead to malware infiltration because one click on the link or pop-up can automatically trigger the download of the program.

Also, when you skip through steps by choosing Default or Quick installation options during freeware installs, you agree to everything that is packed on that download manager. You can avoid PUPs if you choose reputable sources for your software and opt for Advanced or Custom installation process.

Dolohen installationIn most cases, users start seeing redirects and other intrusive activity on their browsers after the installation of free software from third-party sites.

Get rid of Dolohen and clean the system with professional anti-malware tool

You should already know that Dolohen removal requires professional help from antivirus programs due to the distribution method and the stealthy functionality. You can use your trustworthy antivirus program from many vendors. There are many options so choose the one that suits you the best.

Make sure to choose official providers for tools that you use to remove, so you can be sure that additional PUP infiltration is not going to happen. We recommend a few tools for virus damage termination and system cleaning to help you choose from reputable options.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

Clean the device thoroughly by following this guide:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Delete from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Uninstall from Google Chrome

Eliminate unwanted browser extensions and add-ons installed by

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Erase from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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