Ersolpick.live e-mail scam: how to spot it and what to do
Users are at risk of being deceived by Ersolpick.live, an online fraud website that seeks to mislead users in a variety of ways. People usually reach this site after clicking on a link from another website or if their system has malicious software installed (frequently adware).
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Ersolpick.live e-mail scam: summary
| Distribution | Adware, redirects from other websites, malicious links |
|---|---|
| Name | Ersolpick.live |
| Type | Scam, phishing, adware |
| Operation | Claims that the user has been selected for a free gift; those who proceed to reclaim the alleged gift are asked to provide personal details |
| Dangers | The objective of gift scams is typically to steal personal user information, but scammers might also lead users to harmful or inaccurate websites. This can result in privacy risks, virus infections, and financial losses |
| Symptoms | A phishing e-mail asking you to sign in |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 7 more facts
| Evidence | 4 write-ups by security sites; details still limited |
|---|---|
| Arrives as | |
| Pretends to be | A well-known company |
| Claim | Your account needs urgent attention |
| Asks for | Your password |
| First seen | 6 January 2023 |
| Facts checked | 7 October 2026 |
What the Ersolpick.live e-mail scam e-mail looks like
You've made the 9.68-billionth search!
Congratulations! You are the lucky winner!
Every 10 millionth search is reached worldwide, we will proclaim a winner to send out a thank-you gift.
Please select your lucky prize below and claim it by following the instruction.
Is Ersolpick.live e-mail scam dangerous? What the senders want
From our report of Jan 2023 · not reviewed since
Ersolpick.live shows misleading messages to make visitors provide their personal details or download unwanted software
Users are at risk of being deceived by Ersolpick.live, an online fraud website that seeks to mislead users in a variety of ways.
People usually reach this site after clicking on a link from another website or if their system has malicious software installed (frequently adware). They then see the false claim that they have won some valuable prize from Google, Amazon, or other established companies.
Ersolpick.live often claims that users have been randomly chosen to receive a free, expensive item such as an iPhone, PlayStation, or TV - this can be tempting for some people and make them feel lucky enough to benefit from a generous gift.
However, their real aim is far more sinister; they are trying to dupe individuals out of personal information like email addresses and home addresses which could then be used by cybercriminals. Even worse still, many times they require payment in return for these "free" gifts.
Please refrain from interacting with any contents of the page and instead, check your system for infection. If you have already provided your personal details, for example, we'll provide a few tips on how to deal with this situation as well.
Upon entering Ersolpick.live, you could receive the following message:
This is nothing more but a scam - You've made the 9.68-billionth search one to be precise. Note that this website can host a variety of similar or entirely different scams, such as "Congratulations, you won" although all of the messages are fictional.
From our report of Jan 2023 · not reviewed since
Fake giveaways and other online fraud: what to look out for
Fake giveaways online are a popular scam that has been in use since the early days of the internet.
These scams often go by different names, such as phishing scams and online lottery frauds.
The premise is simple: an individual or organization will create a website offering something for "free" - usually money or goods - in exchange for information or a fee. In most cases, the people behind the giveaway are not actually giving away anything of value at all. Instead, they're trying to collect personal information from unsuspecting victims and use it for financial gain.
Fake giveaways can be difficult to spot, especially if you don't know what to look for. Here are some tips to help you avoid falling victim to a fake giveaway scam:
By following these simple tips, you can help protect yourself from becoming a victim of online fraud. If you think you may have been scammed, contact the authorities immediately to report the incident. The sooner you act, the better your chances of recovering any money or goods that were stolen from you. Don't be fooled by fake giveaways - take steps to protect yourself.
- Verify the source. If the giveaway isn't posted on an official website or social media page, be wary.
- Check for contact information. Legitimate giveaways will include contact information, such as an email address or phone number. Be sure to call or email the person behind the giveaway before signing up.
- Research the company or organization running the giveaway. Make sure it's a legitimate business with a good reputation.
- Never give out personal information. Be very wary of giving out your full name, address, phone number, credit card details, or other information that could be used to steal your identity.
- Don't click on suspicious links. If the giveaway requires you to click a link, make sure it's authentic and doesn't take you to a malicious website.
From our report of Jan 2023 · not reviewed since
Redirects to Ersolpick.live might be caused by adware infection
Individuals seldom visit scam websites deliberately, yet a few risk-takers browse torrents, illegal video converters, and other hazardous places.
These are jam-packed with malicious scripts and booby-trapped links that divert users away from their original destination - this is one of the primary causes of redirections to Ersolpick.live or similar sites.
In other cases, adware could also be the cause of redirects to suspicious sites and an increased number of ads you encounter while you're browsing the web. To ensure that your system is secure and adware and malware-free, please scan it with , , or another reputable anti-malware.
From our report of Jan 2023 · not reviewed since
Take care of your privacy
If you have already exposed your personal details, you should be wary that they could be abused by cybercriminals.
While it is unlikely that you would get any funds from your bank account stolen, your contact details, such as email, phone, or even home address could be used to further target you with phishing campaigns and regular fraud schemes.
Therefore, be prepared and be wary that this can happen - never provide any further details about yourself if you are not absolutely sure that the call, email, or online message is coming from a legitimate source.
Another good practice is removing cached data from your local device to ensure that no cookies or other trackers from these malicious websites like Ersolpick.live remain. To quickly and easily delete this data, you can use the PC repair and maintenance utility , although manual steps are also available below.
MS Edge (Chromium)
MS Edge (legacy)
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
- Click Menu and pick Options.
- Go to Privacy & Security section.
- Click on Clear Data...
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
- Click on Menu and go to Settings.
- Select Privacy and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
- Under Clear browsing data, pick Choose what to clear.
- Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
- Click Safari > Clear History...
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
What to do after the Ersolpick.live e-mail
If you only received the message and clicked nothing, step 3 is all you need.
If you clicked the link or typed anything on the page it opened, do every step, starting with the password.
Step 1: Change the password you typed on the fake page
If you typed a password on the page the Ersolpick.live message opened, assume the sender has it. Go to the real site by typing its address yourself and change the password there, choosing one you have never used.
Change it anywhere else the same password was used, and sign out all other sessions if the service offers it. Any browser on Windows 11 or Windows 10 will do, as long as you do not follow the e-mail's link.
Microsoft account, Security page (account.microsoft.com/security): Change password. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 2: Turn on two-step verification
With two-step verification on, a stolen password alone no longer opens the account, because a sign-in from a new device also needs a code from your phone.
Switch it on for the e-mail account first, then for banking, shopping and social accounts that use that address.
Check the recovery phone, the recovery e-mail and any forwarding rules while you are in the settings, since attackers change them to come back. The pages are the same on Windows 11 and Windows 10.
Microsoft account: Manage how I sign in, where two-step verification and the sign-in methods are. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 3: Report the e-mail and delete it
Do not reply and do not click anything else in the message. In Outlook select the e-mail and choose Report > Report phishing; in Gmail open the three-dot menu next to Reply and pick Report phishing.
That trains the filter for everyone on the service, and the message goes to the junk folder. If the e-mail came to a work address, forward it to your IT team as an attachment first.
The steps are the same in the web mail and the mail apps on Windows 11 and Windows 10.
New Outlook for Windows and Outlook on the web: Report > Report phishing. Full procedure with screenshots: Report a phishing e-mail
Step 4: Scan the PC if you opened a file from the message
A fake sign-in page only steals what you type, so most readers can skip this step. If the Ersolpick.live e-mail made you download or open a file, delete it and scan the PC.
In Windows Security > Virus & threat protection > Scan options, run a Full scan and then Microsoft Defender Antivirus (offline scan) > Scan now. The offline scan restarts Windows 11 or Windows 10 and takes about 15 minutes.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Access your website securely from any location
When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.
If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.
Recover files after data-affecting malware attacks
While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files.
More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.
Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection.
Questions about Ersolpick.live e-mail scam
Can reading "You've made the 9.68-billionth search!" infect my computer?
Reading it cannot. An e-mail is text and pictures, and current versions of Outlook, Gmail and other web mail services do not run code from a message just because you opened it. What can cause harm is an action:
- signing in on the page the link opens
- opening an attachment
- enabling macros in a document
The message "You've made the 9.68-billionth search!" was built to lead you to one of those steps. If you stopped at reading, delete it and use the report button so the provider can block the same wave for others. Nothing needs to be removed from Windows.
The "You've made the 9.68-billionth search!" page asked for my code too. Is two-step verification enough?
Not when you typed the code yourself. Some phishing pages pass your password and the one-time code to the real site in real time, which lets the attacker sign in once. Change the password immediately, then sign out of all sessions so the stolen session ends.
Check the account's security page for new devices, app passwords and recovery details, and remove anything you did not add. A passkey or a hardware key is the strongest protection against this trick, because it cannot be typed into a fake page. Keep the e-mail "You've made the 9.68-billionth search!" for your report, then delete it.
Could Ersolpick.live be a genuine message?
We checked it, and it is not. A well-known company is only the costume. The message exists to get your password, and real companies handle that inside your account, after you sign in normally, not through links, attachments or phone numbers in a message you did not expect.
Scammers copy logos and footers perfectly, so the design proves nothing. The sender address, the link target and the request are the reliable signs, and all three point to a scam here. Delete it, and if you are worried, check your account directly.
Why does Ersolpick.live say that your account needs urgent attention?
Because that story works. A problem that needs fixing, a deadline and a simple solution make people act before they check.
The claim that your account needs urgent attention is the same for everyone who received Ersolpick.live; it was written once and sent in bulk. Nothing about your own situation triggered it.
If you are unsure, look at the real account or service the normal way, without using the message. The claim will not be there, which settles the question. Then report the message.
What does Ersolpick.live want from me?
In the end, your password. Everything else in Ersolpick.live, from the logo to the deadline, is there to get you to that point without stopping to think. Knowing the goal helps you judge your risk.
If you did not give it, you lost nothing and can delete the message. If you did, the steps in this guide are ordered by what you handed over:
- passwords first
- then card and bank details
- then documents and anything you installed
- ran
Act on the highest item on that list first.
How do I contact the real a well-known company?
Not through anything in Ersolpick.live. Type the official website address into the browser yourself, use the app you already have, or use the phone number printed on your card, contract or a previous genuine invoice. Search results can be risky too, because scammers buy ads for support numbers.
Once you reach the real a well-known company, you can ask whether there is any problem with your account and report the scam message; many companies have a dedicated address for phishing reports on their security page.
What is the single best habit against scams like this?
Never act on a message through the message itself. If something claims to be from a well-known company and asks you to sign in, pay, call or open a file, close it and go to the service the way you always do:
- a bookmark
- the app
- the number on your card
Real problems will be visible there. This one habit defeats almost every phishing, invoice, delivery and account-suspension scam, regardless of how convincing the design is, because the scammers can copy the look but not the real account.
I opened the message. Is my computer infected?
Opening and reading a message is safe in modern mail apps and browsers; images and text do not install anything by themselves. Your PC is at risk only if you opened an attachment, ran a downloaded file, or followed instructions to paste a command or install a program.
If you did none of that, delete the message and move on. If you did, disconnect from the internet and run a full scan and the Microsoft Defender offline scan. Do not reply to the sender or click links in the message later either.
Can I trick the scammers or waste their time?
Better not. Replying to Ersolpick.live confirms that your address or number is live and puts it on lists that sell for more. Scammers who are teased sometimes switch to harassment or try to use any detail you reveal, such as your name, employer or location.
Playing along also risks a slip, like opening a link or a file they send. Report the message, block the sender and delete it. Your report does more damage to the operation than a conversation would.
Will Fortect remove Ersolpick.live?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Ersolpick.live, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Imperva: Phishing attacks (read October 7, 2026)
- NTT: Cookies and Web Beacons (read October 7, 2026)
- FTC: How to recognize and avoid phishing scams (read October 7, 2026)
- CISA: Recognize and report phishing (read October 7, 2026)
- Microsoft Support: Protect yourself from phishing (read October 7, 2026)