GandCrab v4 ransomware: what it is and how to remove it

GandCrab v4 ransomware is the newest variant of the GandCrab family and was first noticed by security experts at the start of July 2018. This crypto-virus uses AES-256 (CBC mode) and RSA-2048 encryption algorithm to encrypt data and then adds .KRAB appendix to each of the affected files.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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GandCrab v4 ransomware: crypto virus
GandCrab v4 ransomware as our 2018 report showed it.

GandCrab v4 ransomware: summary

Detection namesNo Microsoft detection name is known
Ransom noteCRAB-DECRYPT.txt; the text of the note is not in our records
ContactNot recorded in our earlier report
Encrypted file extension.krab
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 9 more facts
DamageNot recorded in the old report
NameGandCrab v4 ransomware
TypeFile-encrypting ransomware
SymptomsFiles renamed with a new extension and a ransom note left in folders
Evidence4 write-ups by security sites; no sample analysed yet
Encrypted files.krab
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen5 November 2018
Facts checked7 October 2026
  • File extension: .krab
  • Note file: CRAB-DECRYPT.txt

From our report of Nov 2018 · not reviewed since

More from our earlier report on GandCrab v4 ransomware

  • Automatic only - use , or
  • Use a free GandCrab v4 decryptor by Bitdefender
  • As the cyber threat showed up in summer 2018, security researchers from Bitdefender have already developed the free decryptor for this threat which you can find in our data recovery guide.

How GandCrab v4 ransomware behaves

From our report of Nov 2018 · not reviewed since

Avoid opening emails that look or feel suspicious

Contaminated attachments in phishing emails are usually the main culprit of the ransomware infection.

Hackers often abuse the fact that users are careless when it comes to computer safety and employ bots to send out thousands of spam emails that may look very believable.

As soon as the victim clicks on the malicious attachment, the payload of the virus is executed, and all files are locked. To avoid that, carefully examine emails and do not click any links or on the attachments if you are not 100% sure that they are legitimate.

Other ways dangerous malware can be injected into the machine include:

  • Exploit kits;
  • Unprotected RDP;
  • Using botnets;
  • Infected executable files on file-sharing sites and P2P networks;
  • Cracked or re-packed software;
  • Fake updates, etc.

From our report of Nov 2018 · not reviewed since

GandCrab v4 ransomware - the dangerous file locking virus that came back with its 4th version

GandCrab v4 ransomware is the newest variant of the GandCrab family and was first noticed by security experts at the start of July 2018.

This crypto-virus uses AES-256 (CBC mode) and RSA-2048 encryption algorithm to encrypt data and then adds .KRAB appendix to each of the affected files. As a result, this version has been dubbed as KRAB ransomware.

Soon after the encryption is finished, the malware drops a ransom note CRAB-DECRYPT.txt or KRAB-DECRYPT.txt which explains to users that the only way to recover data is to pay cybercriminals in Bitcoin cryptocurrency. Security experts found evidence that Romanian-born hackers created the newest variant of the virus.

Although crooks behind previous versions of malware were stopped and file-decrypting tool was created, it is still not the case with GandCrab v4 virus. Nevertheless, the first step to normal computer operation is GandCrab v4 ransomware removal.

The crypto-malware usually infiltrates machines via contaminated file attachments in spam e-mails, breaks in through a poorly protected RDP, using software vulnerabilities or via executables found on malicious websites (such as file-sharing or torrent sites).

As soon as GandCrab v4 virus enters, it performs a full system scans, looking for files to encrypt. After that, it appends the .KRAB extension to all video, audio, photo, database, image files. Therefore, a picture.jpg is modified to picture.jpg.KRAB and becomes inaccessible.

The key that could unlock files is located on a server which is only reachable to GandCrab v4 cybercrooks. The worst part is that each of the keys is generated separately for each of the infected computers, making it impossible to re-use it. Nevertheless, security researchers do not recommend paying ransom under any circumstances.

Hackers are known to ignore victims and never send the promised key. Additionally, the bad actors could instead send more malware which could inflict further damage to your machine.

Therefore, do not panic if KRAB extension locks your files. Simply download and install , , or any other reputable security software and run a full system scan. This will help you to remove GandCrab v4 ransomware effectively.

Only after elimination procedure, you can attempt file recovery. Unfortunately, the only safe way to get your files back is by using backups (either by using cloud services or a physical external storage device, such as USB stick or an external HDD). Thus, even if you do not think that you could get infected, still back-up your data regularly, as it can save your precious files from destruction.

GandCrab v4 ransomware: crypto virus
GandCrab v4 ransomware in our 2018 report.
GandCrab v4 ransomware: file locker
GandCrab v4 ransomware in our 2018 report.

The GandCrab v4 ransomware note

The note is called CRAB-DECRYPT.txt.

We did not record the full text of the ransom note in our report.

How to remove GandCrab v4 ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove GandCrab v4 ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    GandCrab v4 ransomware encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Copy CRAB-DECRYPT.txt and one or two files ending in .krab to a USB stick, and leave the originals where they are.

    From another device, upload the note and a sample file to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note, the extension and the file structure.

    Write down the contact address and your personal ID from the note, because a decryptor or the police may ask for them.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For GandCrab v4 ransomware, no free decryptor is known (checked 7 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while GandCrab v4 ransomware still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Nov 2018 · not reviewed since

Remove GandCrab v4 using reputable security software

To remove GandCrab V4 virus safely, you need to employ anti-malware software.

Having a reputable security tool installed is mandatory if you want to protect yourself from dangers online. However, if you are still not using any protection, your computer is in imminent danger. Thus, download , or and bring it up to date. If malware is preventing from proper anti-virus program operation, enter Safe Mode with Networking, as explained below.

Only after full GandCrab v4 removal, you can attempt to recover your files. Otherwise, they will get encrypted again. Therefore, if you own a backup of your data, DO NOT CONNECT the device (external drive or similar) before the virus is eliminated. If you do not have a backup, you can try recovering your files by using decryption software provided below.

A video below explains how to create a safe environment before you start deleting GandCrab. Keep in mind that the virus is capable of disabling legitimate security software to prevent its removal from the system. To prevent serious consequences hailing from such ability, you should perform these steps:

[GI=method-1]To get rid of GandCrab V4 virus safely, enter Safe Mode with Networking the following way:

[GI=method-2]You can try to eliminate the malware using System Restore:

Although there is a chance it won't work, you should try using it.

Recover your files using Windows Previous Versions Feature

This method can only function if you had System Restore feature enabled before the ransomware locked up your files. Besides, only one file at the time can be recovered. Thus, getting back a large amount of data might be impossible.

You can try ShadowExplorer

ShadowExplorer can only be useful if the virus left Shadow Volume Copies intact.

Use official GandCrab decryptor

If infected with the fourth virus version, download Gandcrab 4 decryptor to recover your files.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows files that end in .krab and no longer open; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.

Avoid any unwanted government tracking or spying by going totally anonymous on the internet.

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings.

Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.

Questions about GandCrab v4 ransomware

How do I open .krab files?

You cannot open them by renaming or by choosing another program. The .krab ending shows that GandCrab v4 ransomware encrypted the content, and only the matching key can reverse it. Renaming a file back to .docx or .jpg changes nothing except the icon, and it can confuse a future decryptor, so leave the names as they are.

To get the content back, use a backup, an unencrypted copy elsewhere, or a decryptor listed on No More Ransom if one exists for GandCrab v4 ransomware. Store the encrypted files on an external disk until then.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

Did GandCrab v4 ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by GandCrab v4 ransomware, but the only confirmed sign is files that end in .krab and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is there a free GandCrab v4 ransomware decryptor?

We last checked on 7 October 2026, and for GandCrab v4 ransomware no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "GandCrab v4 ransomware decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

How did GandCrab v4 ransomware get on my computer?

The way GandCrab v4 ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .krab and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Is GandCrab v4 ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Can I just remove .krab from the file names?

You can try it on a copy, but for real ransomware it will not help. The .krab extension is only a label; the file content has been scrambled with a key the attackers hold.

If a renamed copy opens normally, the malware only renamed files, which happens with some fake ransomware, and you can rename the rest back. If it does not open, leave the files as they are. Renaming encrypted files can confuse a decryptor later, so always work on copies.

Should I open CRAB-DECRYPT.txt?

Reading it is fine if you open it in Notepad. A plain text CRAB-DECRYPT.txt cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Will Fortect remove GandCrab v4 ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For GandCrab v4 ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: GandCrab v4 ransomware

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