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Green_Ray ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
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Green_Ray virus: another ransomware?

If your desktop background picture has suddenly changed, it is likely that your computer has become a victim of Green_Ray virus. It is none other than ransomware which attempts to encrypt most valuable information. In order to get the information back, cyber criminals instruct victims to contact them and pay the money. Certainly, making the transaction is not an option. If you have fallen into the trap of this virus as well, calm down, because there is a way out. We will tell you how to proceed with Green_Ray removal. Install Reimage for that purpose.

Green_Ray malware might be another “product” of the same group of hackers which released Mahasaraswati or 8lock8. Thus, the common feature unifying all these viruses is the email address. Once Green_Ray gets into the system and finishes its misdeed, it leaves How to decrypt your files.txt with the instructions. There you see the indicated green_ray@india.com address. It seems that only after contacting the hackers, a victim gets informed of further instructions to proceed with the payment and seemingly recover the files. What is more, the ransomware tends to change the formats of all encrypted files into .xtbl extension.

The screenshot of Green_Ray virus

We would like to assure you not to foster any expectations of recovering your files encrypted by Green_Ray virus even if you make the transaction. The ransom note alarms users not to attempt retrieving the data on their own. However, it is only psychological pressure employed by the hackers to convince victims into paying the ransom. It is common sense that such action is a waste of money. In relation to this, there are such programs as PhotoRec or R-studio. Nonetheless, these apps might not be apt in recovering the files locked by the ransomware.

The transmission of Green_Ray ransomware

The virus has been spotted infecting computers via emails. As usual, they contain attachments with infected links or .zip files. Such spam email might address the victim using his or her full name. Likewise, the email often urges the user to review the package delivery information or pay the fine for speeding presented in an attachment. Getting alarmed and terrified, a computer user does not give it a second thought that the email might be a fraud. He may only realize it after the virus gets activated and when there is too late to stop the encryption process. Thus, you should keep in mind, that if you receive any sort of such email, you should not rush to open it, not to mention opening the attachments. If you really have violated the law or have business with the institution, indicated in the email, contact it directly.

In addition, you should keep in mind that Green Ray virus may attack you in disguise using a trojan. Due to technical characteristics of this malware, it is able to pass itself as a legitimate file so that not every anti-virus program detects it on time. That is why it is crucial to have the newest version of the malware removal program to counterattack the ransomware. Finally, let us proceed to the section where we will explain how to remove Green_Ray.

Quick and effective Green_Ray removal

The most efficient method to exterminate this threat is to employ anti-spyware program. It differs from regular anti-virus program because it is able not only to detect and remove Green_Ray but locate the malware which might transfer the ransomware as well. Moreover, the security software effectively deals with minor malware. Thus, it is necessary to update it regularly so that the probability of getting entangled by Green_Ray virus remains minimal. Lastly, if you encounter problems running such software or you cannot access necessary programs due to this virus, use the recovery instructions. You can find them below on this page.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Green_Ray ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Green_Ray virus Removal Guide:

Remove Green_Ray using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Green_Ray

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Green_Ray removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Green_Ray using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Green_Ray. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Green_Ray removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Green_Ray and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  • Ian

    I wish I could join the hackers…it is quite a profitable business!

  • Arnold

    Can a day pass without any ransomware threatening to lock out personal data?

  • Jessie

    Cyber criminals are on a roll again.

  • Hubert

    I wonder, who are the hackers…are they only using Indias name for disguise?