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Remove Mac Cleanup Pro (Removal Guide) - Nov 2020 update

removal by Ugnius Kiguolis - - | Type: System tools

Mac Cleanup Pro is a fake Mac optimizer that spreads with the help of the fake Adobe Flash Player

Mac Cleanup Pro

Mac Cleanup Pro is a potentially unwanted application (PUP) that looks legitimate and handy while gathering various sensitive information about its user. Just like Advanced Mac Cleaner, Mac Auto Fixer, and similar viruses, this tool appears to be a good Mac OS optimizing program. However, the program has been using deceptive techniques to spread around and then delivering deceptive advertisements to convince its victims that they have numerous issues on their computers. At the moment, the virus is spreading as a Flash Player update by using such and similar notifications: Flash Player Update!Adobe Flash Player is out of date, and similar. Beware that these ads are fake and you should take care of Mac Cleanup Pro removal. The virus is also associated with adware[1] trying to infect the system with a totally useless app. To sum up, you should never invest in such tools if you don't want to lose your money.

Name Mac Cleanup Pro
Type Potentially unwanted application
Symptoms Delivers questionable scan results; promotes its full version; redirects to Bing 
Affects MacOS
Distribution Software bundling, deceptive ads offering the fake Adobe Flash Player and similar software/updates
Elimination To get rid of Mac Cleanup Pro, follow the instructions below. Use ReimageIntego for fixing virus damage

While the term “Mac Cleanup Pro virus” is not entirely accurate, users have been actively using it to describe their struggle with this program. The biggest concern is its intrusive behavior that has been frustrating people for several months now. After infiltrating its target computers with the help of bundling, the PUP has also been causing havoc on the system and also failing to leave the system when being asked.

The main activity of Mac Cleanup Pro relies on fake system scanners that are displayed each time the system is rebooted. Additionally, the app starts reporting numerous issues and offers to purchase its license to fix all of them. All these scanners can significantly diminish the time you spend on your device and make your computer or browser run slow. 

You may also notice that your Safari, Google Chrome or Mozilla Firefox browsers have started displaying numerous ads while browsing the Internet. This promotional content is used to promote either this tool or similar applications that are supposed to:

  • fix errors;
  • improve computer's speed;
  • disable ads on your computer;
  • remove malware;
  • make your PC run faster.

However, this list is used just to trick you into installing even more PUPs on your computer. Additionally, these programs can not only start interrupting you with their fake ads but can also trick you into purchasing their useless full versions. 

Another big problem with programs like Mac Cleanup Pro and other suspicious tools is the relation with advertisers and sponsors. This association leads to data gathering and sharing the accumulated information with third-party companies. Your IP address, location, browsing history, most viewed sites, and other online preferences can be tracked. Later on, this information can be used to generate more commercial[2] content on your screen.

There are tons of similar programs that look legitimate and useful but provide no real value. Unfortunately, they can also affect the performance of your device, its speed, and even security. You need to remove Mac Cleanup Pro as soon as you notice any of these signs showing that you are affected by the PUP:

  • constant redirects to commercial sites;
  • pop-up ads delivered to your screen;
  • promotional content;
  • messages about your device being infected;
  • suggestions purchasing a license key of Mac Cleanup Pro. 

Mac Cleanup Pro removal can be performed by using your antivirus tool or manual removal method which is described below. Later on, use programs like ReimageIntego to fix the damage caused by these silent infections. There is a possibility that, during the infiltration, additional threats got on your computer and affected significant parts of the system. If your Safari or other web browser keeps redirecting you to Bing, reset the affected browser

To uninstall Mac Cleanup Pro from the system, use the guide at the end of this post. However, the full system scan is still considered more reliable as the virus has been spreading together with “OperatorMac” and similar components. At the moment of writing, Malwarebytes is considered the easiest way to get rid of this virus. If you want to use your own tools, rely only on reputable ones to clean your system thoroughly. 

Mac Cleanup Pro PUPMac Cleanup Pro is a virus that allegedly scans the system and delivers questionable results about malware activity on your PC.

Software bundling is a deceptive technique used to distribute PUPs

Various fake error messages promote or distribute rogue system optimization tools as capable to fix virus damage. Unfortunately, these tools cannot fix issues on your computer. Silent intruders that come to the computer without consent and permission give the opposite effect.

According to researchers[3], the most common method used to spread this fake Mac optimization program is fake ads offering Abobe Flash Player, Mojave, and similar updates.[4]. We can assure you that Apple has nothing in common with this virus. That's why it has always been recommended using official sources while looking for updates.

Additionally, this tool can come into the system together with other freeware bundles distributed during insecure installations. If you opt for Default or Quick method you may get additional tools and programs installed on the system. This is the silent method that affects the performance of your computer. 

Choosing Advanced or Custom options everytime you install any program can beneficial because you can de-select unwanted applications and install the tools you need only. Also, getting your software and updates from reputable sources helps in avoiding these silent cyber infections.

Mac Cleanup Pro removal should be followed by a full system scan

You need to remove Mac Cleanup Pro from the system as soon as possible and since this is an aggressive program which can install other tools, lead its victims to financial damage and lead to other issues. It roots deep inside the system, so make sure you don't waste your time with this threat.

Having in mind that the PUP has been using different techniques to prevent its removal, you should use automatic anti-spyware software. Such programs will not only help you get rid of this virus but will also improve the performance of your device by eliminating browser helper objects and similar malware-related components. 

Mac Cleanup Pro removal can also be performed manually. To uninstall the virus and fix issues related to it, carefully follow the guide given below. However, a thorough system scan is also recommended as a way to terminate this PUP completely. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Mac Cleanup Pro, follow these steps:

Remove Mac Cleanup Pro from Mac OS X system

To uninstall Mac Cleanup Pro from Mac, get rid of its entry. You should also delete the fake Flash Player and similar apps that seem suspicious. Finally, make sure you check Library/Application Support and similar locations:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Mac Cleanup Pro from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Mac Cleanup Pro-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Mac Cleanup Pro, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Mac Cleanup Pro and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Mac Cleanup Pro-related entries.Uninstall from Mac 2

Eliminate Mac Cleanup Pro from Google Chrome

If Chrome keeps redirecting you to Bing or a similar site, use this guide to reset your web browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Mac Cleanup Pro by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Mac Cleanup Pro-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Mac Cleanup Pro removal.Reset Chrome 2

Uninstall Mac Cleanup Pro from Safari

Get rid of Mac Cleanup Pro from Safari completely by following these instructions:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Mac Cleanup Pro and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Get rid of Mac Cleanup Pro from Internet Explorer (IE)

Reset IE to refresh your web browser and stop redirects to unwanted websites:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Mac Cleanup Pro and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Mac Cleanup Pro removal.Reset Internet Explorer

Erase Mac Cleanup Pro from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Mac Cleanup Pro-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete Mac Cleanup Pro from Mozilla Firefox (FF)

Fix Firefox with the help of this guide:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Mac Cleanup Pro and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Mac Cleanup Pro did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Mac Cleanup Pro removal.Reset Firefox 2

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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