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Remove Heroset ransomware (Recovery Instructions Included) - Free Guide

removal by Alice Woods - - | Type: Ransomware

Heroset ransomware is the Djvu virus version that gives less than 72 hours to pay the ransom to its developers

Heroset ransomware

Heroset ransomware is the cryptovirus that encodes victims' files with the specific algorithm (usually, RSA or AES) to demand the ransom. This cyber threat is not a harmless one and its effect on the target computer is noticed right after the infiltration. After adding .heroset file extension to the encrypted data, the virus asks for its victim to contact its developers in less than 72 hours to know how much do they need to pay as a ransom. Since this is a version of Djvu ransomware, we don't recommend relying on these people.

Name Heroset ransomware
Type Cryptovirus
Family STOP virus
File appendix .heroset
Ransom note _readme.txt
Contact emails,
Decryption? Possible with STOP decrypter updated by Michael Gillespie
Distribution Spam email campaigns,[1] infected files, software cracks
Elimination Use anti-malware for Heroset ransomware removal and remove virus damage with Reimage Reimage Cleaner Intego

The Heroset ransomware virus is one of many similar versions in the family, so developers can release another version in a matter of days as it was previously done. Fortunately, you can react as soon as possible and remove this malware from the machine. Then, your files can be restored with backups or the updated STOP virus decrypter. However, you need to clean the machine fully before any file restoring to ensure that your data is not damaged in the process.

Heroset ransomware starts the infiltration with a system scan to make sure that the machine is not encrypted already. Also such malware targets particular places, so it checks the location of the device and finds files for encoding process which is the main goal of the attack. When data gets encrypted, virus developers can demand payment.

The main ransom message displayed by Heroset comes to the computer once all selected files get encrypted and marked with .heroset file appendix. _readme.txt reveals more details about the ransomware attack, encryption and offers to contact developers via, in 72 hours or less to get the alleged 50% discount.

However, you shouldn't trust these people since paying 980$ or the reduced amount of 490$ can lead to money loss but not the data recovery. The ransom note that Heroset ransomware delivers is not unique, it matches with other versions in the same virus family and reads the following:


Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:

Reserve e-mail address to contact us:

Our Telegram account:

Your personal ID:

Heroset ransomware focuses on file locking because when peoples' data becomes useless they get more likely to meet the demand. Such threats affect documents, photos, video and audio files by changing the original code and making the file unreachable. Then the only solution is either decryption or file recovery.

Heroset ransom demanding threatHeroset virus is the ransomware-type threat that makes data useless and alters the system to keep running its malicious processes.

When data becomes useless, the victim tends to believe people behind the threat and pay the amount demanded. Since this is a cyber threat, the ransom needs to be paid in cryptocurrency, this time – Bitcoin. The process of converting the currency may be difficult, so virus creators have brief instructions on the payment itself in the ransom message.

However, we cannot stress this enough that you shouldn't consider paying the ransom when even big companies restrain from that. You better get rid of Heroset ransomware and clean the machine because cryptovirus can cause more than damage to your data.

The researcher who reported about this particular version in the cryptovirus family also develops a decryption tool for files affected in the ransomware attack, so keep an eye for the update and clean the machine, instead of contacting cybercriminals because it can lead to more issues.[2]

Numerous activities initiated by Heroset virus

Additionally to all the file-locking process, Heroset ransomware can:

  • copy, delete or steal data stored on the machine;
  • gather information about the system or network;
  • get access to parts of the device with administrative rights;
  • create registry entries or alter existing ones;
  • install other files or applications;
  • perform other processes in the background.

Because of all these activities, Heroset ransomware removal requires professional tools that could scan the system fully and remove applications, files, and viruses from hidden places. You should also consider Reimage Reimage Cleaner Intego and other system tools to make sure that virus damage is fixed and terminated.

Heroset files virus can affect your antivirus tool, security system functions or disable various programs to keep the virus activity persistent. For that reason, we recommend rebooting the PC in Safe Mode before the system cleaning. You can find other tips below the article.

Remove Heroset ransomware as soon as possible as various experts[3] recommends and then check for additional applications by scanning the PC. When your computer is virus-free, you can rely on your data backups and restore files or employ software designed for that.

Heroset ransomware virusHeroset ransomware is the cryptovirus that demands to pay for encrypted data in the ransom note file. The message offers to pay $980 for the file restoring.

Cryptocurrency-extortion based threats come via infected files hidden on spam emails

Since cryptovirus is a more sophisticated threat than any unwanted browser application the distribution techniques involve more serious phishing attacks and social engineering instead of deceptive advertising. The main technique used to spread file-locking malware is spam emails.

When malicious actors compose their email spam campaigns they rely on known service or company names that allow hiding their maliciously infected files on the email as a file attachment. Once such data gets downloaded on the machine and opened by the victim malicious macros deliver the payload or direct malware on the PC.

You can avoid such cyber infections by paying closer attention to every received email and deleting any suspicious notifications. Remember that companies are not disclosing financial information to random people and when you are not familiar with the company – the mail may be infected. Clean the email box more often.

The proper Heroset ransomware removal requires a full system scan to delete all associated data and applications

We already noted how many changes Heroset ransomware virus can make on the machine by disabling certain functions or adding and deleting files or programs. You cannot notice the damage since these alterations happen in the registry, system folders. 

For this reason, we can recommend Heroset ransomware removal process with automatic anti-malware tools that can find all issues on the machine, malicious files, the main malware and programs added for questionable purposes. A thorough system check indicates all those issues after a few minute scan.

Then you can remove Heroset ransomware and get back to the cleaner and improved device. Rely on SpyHunter 5Combo Cleaner, Reimage Reimage Cleaner Intego, or Malwarebytes and check the computer for all the malware traces.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Heroset virus, follow these steps:

Remove Heroset using Safe Mode with Networking

Reboot your device in Safe Mode with Networking and then remove Heroset ransomware with, or anti-malware tool

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Heroset

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Heroset removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Heroset using System Restore

Use System Restore to recover the machine in a previous version

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Heroset. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Heroset removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Heroset from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by Heroset, you can use several methods to restore them:

When Heroset ransomware gets deleted, rely on Data Recovery Pro and restore affected files

Use Data Recovery Pro for encrypted or accidentally eliminated files

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Heroset ransomware;
  • Restore them.

Windows Previous Versions is the feature helpful for encoded data

If System restore was enabled, Windows Previous Versions can help recover the useless files

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExlorer – a method for file recovery

When Shadow Volume Copies are not affected by the virus, you can restore files with ShadowExplorer

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

STOP decrypter can fork for Heroset ransomware affected files

Decryption is possible with STOP decrypter updated by Michael Gillespie

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Heroset and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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