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Remove HiDef Media Player virus (Removal Instructions) - updated Jul 2019

removal by Gabriel E. Hall - -   Also known as HiDef Media Player ads | Type: Adware

HiDef Media Player is a potentially unwanted program that gathers various information about user browsing habits

HiDef Media Player

HiDef Media Player is an application developed and distributed by HiDefMedia. According to its developers, HiDef Media Player is a useful app that can play various video and audio files without needing to download codecs, and also allows launching even damaged files. However, HiDef Media Player is also an adware-type[1] app that falls into a potentially unwanted program category.

Potentially unwanted programs like HiDef Media Player might be downloaded intentionally due to its alleged functionality (in this case, playing of media files), although they are mostly distributed with the help of software bundling – a deceptive technique that has been prevalent for years. For that reason, users rarely understand how HiDef Media Player managed to enter their machines in the first place.

Name HiDef Media Player
Type Adware
Category Potentially unwanted program
Infiltration  Software bundles, third-party sites, ads
Symptoms Intrusive ads and redirects on all sites that you visit
Main risks  Installation of bogus or dangerous software, money loss
Termination Download and install Reimage Reimage Cleaner Intego or make use of our manual removal guide below

While initially users might find HiDef Media Player app useful, they will soon see that their Google Chrome, Safari, Mozilla Firefox, Internet Explorer, or another browser started behaving strangely: the search results are littered with sponsored links, intrusive ads cover all websites and URL redirects[2] occur more often than expected.

Additionally, user web browser activities are also recorded and used for targeted advertisements. Thus, do not hesitate and remove HiDef Media Player, as it can compromise your online safety and make web browsing sessions a real nightmare. For that, use Reimage Reimage Cleaner Intego (or any other reputable anti-virus software) or delete the threat manually with the help of our instructions below.

Once installed, HiDef Media Player creates a process that constantly runs in the background, ads an exception to Windows Firewall and creates a scheduled task. This is done in order to keep the background processes running and deliver users sponsored content via the browsers.

HiDef Media Player PUPHiDef Media Player is a potentially unwanted program that adds an exception in Windows Firewall upon installation to deliver users the intrusive ad content without interruptions

The advertisements that are delivered due to the HiDef Media Player virus are not marked and might come in a form of pop-ups, pop-unders, full-screen windows, banners, deals, offers, coupons and others. However, users might sometimes notice the following markings on these ads:

  • Delivered by HiDef Media Player
  • HiDef Media Player ads
  • Sponsored by HiDef Media Player
  • Ads powered by HiDef Media Player, etc.

Additionally, HiDef Media Player collected information about users includes the IP address, ISP, location, web queries, bookmarks, links clicked, ads clicked, website visit durations, technical details, etc. Be aware that some of such data might be considered personal, such as search queries, as they might expose details like emails, names, and other data.

After HiDef Media Player removal, you should also reset all of the installed browsers as the PUP might change their settings. Additionally, if you want to use a player that includes all the features needed and does not spam you with ads, pick reputable applications, such as VLC, Media Player Classic, or others.

Suspicious programs use deceptive distribution methods – be attentive to avoid the infection of the PUP

Potentially unwanted programs can easily enter your PC unnoticed because they are spread not only through the official websites. PUPs are often included inside software packages that might even come from seemingly reputable sites. The developers often fail to state which apps are being installed clearly, and often resort hiding them under Recommended settings, pre-ticked boxes, and buttons that are placed in unusual spots deliberately. Unfortunately, deceptive marketing practices are here to stay, and it is up to you to avoid unwanted apps entering your computer.

To avoid unwanted attachments when downloading freeware from the Internet, you should be very careful. Experts[3] highly suggest picking Custom or Advanced installation settings, checking for the important documents, declining all the deals/offers, and removing all the markings from pre-ticked boxes. Finally, you should always keep a reputable anti-malware program running in the background – it will protect you from most computer threats.

Ways to remove HiDef Media Player adware

HiDef Media Player removal can be performed either manually or automatically. Because it is categorized as a potentially unwanted program by security experts and vendors, there is a high chance that ant-virus will be able to eliminate. For that, download security program of your choice, bring it up to date and perform a full system scan. Additionally, a full scan will be able to determine whether your device is infected with any other threats and terminate them as well.

HiDef Media Player uninstallWhile HiDef Media Player can be uninstalled manually, some traces might remain. Thus, make sure you also reset the installed browsers and also scan your PC with anti-virus software

On the other hand, you can remove HiDef Media Player virus manually. We prepared a detailed guide below – please follow the instructions carefully. Once you delete the unwanted adware program, make sure you also reset all the browsers that reside on your device, as PUPs often change their settings without permission.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove HiDef Media Player virus, follow these steps:

Get rid of HiDef Media Player from Windows systems

To remove HiDef Media Player virus from Windows operating system, you will have to check the installed program list via the Control Panel. Here's how to accomplish that:

To remove HiDef Media Player from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to HiDef Media Player (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove HiDef Media Player from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for HiDef Media Player and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete HiDef Media Player removal.Reset Internet Explorer

Delete HiDef Media Player virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the HiDef Media Player-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall HiDef Media Player from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to HiDef Media Player and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case HiDef Media Player did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete HiDef Media Player removal.Reset Firefox 2

Erase HiDef Media Player from Google Chrome

Reset Google Chrome as explained below as soon as you eliminate adware:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to HiDef Media Player by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the HiDef Media Player-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete HiDef Media Player removal.Reset Chrome 2

Get rid of HiDef Media Player from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to HiDef Media Player and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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