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Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware
12

“IHR COMPUTER WURDE GESPERRT” virus displays fake alert to trick naive computer users

“IHR COMPUTER WURDE GESPERRT” is a fake pop-up message that is displayed on bogus Germain websites. It claims that your PC is disabled and all of your important data such as log-in names, passwords, and credentials are at risk. Scammers also urge the victim to reach the authorized support help via 0 800 723 4924 number. However, analysts from DieViren.de[1] explain that this is not a legitimate alert and warn not to contact the criminals. 

This virus has also been known as “Ihr Computer Wurde Gesperrt und Alle Daten Verschlüsselt Wurden” and used to lock the computer for a ransom. Computer users have been seeing it as a fake FBI alert that reports about copyrighted content on user's computer. Typically, this alert locked computers to scare its victims into paying the invented fine.

Today “IHR COMPUTER WURDE GESPERRT” scam displays the following message:

** IHR COMPUTER WURDE GESPERRT ** 
Fehler # DW6VB36. 
Bitter rufen Sie uns sofort an unter: 0-800-723-4924. Ignorieren Sie diese wichtige Warnung nicht.. Wenn Sie diese Seite schließen, wird der Zugang auf Ihren Computer deaktiviert, um weitere Schäden an unserem Netzwerk zu verhindernihr Computer hat uns alarmiert, dass er mit einem Virus und Spyware infiziert wurde. Die folgenden Daten werden gestohlen … 
Facebook-Login >Kreditkartendaten >E-Mail-Konto-Login >Auf diesem PC gespeicherte Fotos. Sie müssen uns sofort kontaktieren, damit unsere Ingenieure Sie per Telefon durch den Löschvorgang führen können. BITTE rufen Sie uns in den nächsten 5 Minuten an, bevor Sie mit einem Verlust Ihres gesamten Computers zu rechnen haben. 
Völlig kostenlos erreichbar unter : 0-800-723-4924

If you happen to see this message on your computer, make sure you ignore it. Besides, we suggest you to remove “IHR COMPUTER WURDE GESPERRT” fake alert as soon as you encounter the alert.

Even though this virus attacks those who live in Austria and Luxembourg, be aware that there are many identical versions that are distributed in other world's countries at this moment. Yet, all of them are developed for the same reason — phishing[2]. If you call these fake technicians via the provided number, you can discover that your telephone bill was greatly increased for the “repair service”.

Besides, people working behind “IHR COMPUTER WURDE GESPERRT” virus can misuse your personal information to send you spam messages or swindle your money in other ways. Moreover, scammers might ask you to give a remote access to you computer to “fix” the critical error. However, what they would probably try is to infect the system with malicious programs and insist on paying more more for their services. Besides, there is a possibility that this fake message is used to promote useless security software that is offered once the victim contacts the criminals.

You should neither call the scammers nor purchase expensive antivirus programs. Alternatively, start “IHR COMPUTER WURDE GESPERRT” removal with a reliable anti-malware software such as Reimage or any other of your choice. 

A potentially unwanted program (PUP) is the reason why you encounter such fake pop-up messages

“IHR COMPUTER WURDE GESPERRT” is categorized as a potentially unwanted program (PUP)[3] that secretly infiltrates the computer without your knowledge. It is often bundled together with other free third-party applications that you can download from suspicious sites. 

You should avoid any types of illegal downloads and always choose to install software with Custom or Advanced options. They will allow you to detect any pre-selected boxes that permit to install bundled programs. You must un-tick them and carefully monitor the process.

Remember that Quick or Recommended settings will hide the marks allowing additional downloads and trick you to unconsciously install the potentially unwanted program (PUP).

Terminate “IHR COMPUTER WURDE GESPERRT” virus within a few minutes

Depending on the version your are dealing with, you need to find either adware-type program or ransomware which is related to “IHR COMPUTER WURDE GESPERRT” scam. If you want to opt for a fast and safe removal option, choose a professional security software and let it scan your files thoroughly. All programs that have been tested with this virus are listed below.

Those who are up for a challenge, can try to remove “IHR COMPUTER WURDE GESPERRT” virus manually with the help of the guide presented below. Just remember that skipping steps might lead to severe computer damage. Besides, keep in mind that we can't provide exact names of adware and ransomware, so you will have to eliminate all suspicious entries. Thus, strictly stick to the guidelines.

You can remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus manual removal:

Kill processes:
[random].exe

Delete files:
[random].exe

Manual Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

You can remove “IHR COMPUTER WURDE GESPERRT” virus from your Windows OS with the help of the instructions provided below. Make sure you remove all programs that look suspicious.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden and related programs
    Here, look for Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden virus from Microsoft Edge

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You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To fix your Mozilla Firefox browser, remove any extensions that might be related to the adware and restart it.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To get rid of the annoying fake pop-ups, remove suspicious plug-ins that are linked to the “IHR COMPUTER WURDE GESPERRT” virus from your Google Chrome browser. You can also reset this browser.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Ihr Computer wurde gesperrt und alle Daten verschlüsselt wurden registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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