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Remove virus (updated Oct 2020) - Improved Guide

removal by Jake Doevan - - | Type: Browser hijacker

Ourluckysites redirects can be dangerous – here's what you should know about them virus in Chrome browser

If you’re looking for a new search engine, make sure you don’t fall into virus traps. This potentially unwanted program (PUP) originates from the same spyware group that includes and viruses.

These shady browser hijackers[1] are categorized as potentially unwanted programs (PUPs), and cyber security[2] experts always advise users to stay away from these programs. Once installed, hijacker changes current homepage and new tab page settings in Chrome and Firefox browsers.

Consequently, the user finds oneself on page each time he opens the web browser or new tab. The website itself has a simple design and suggests using a search engine, which, to be honest, looks completely plausible at first sight.

However, if it does look like a safe one to you, too, do not forget the fact that it hijacked your web browser without your knowledge. That is one of the reasons why we recommend you to remove hijacker without a hesitation. Another reason is redirect problem, which causes a headache for almost every computer user who is “lucky” enough to experience it.

Questions about virus

The problem with the described search engine is that it doesn’t concentrate on providing quality results because it aims to generate revenue from sponsored search results[3]. Therefore, it fills results’ pages with paid entries that lead to various third-party websites. Do not be convinced to use this search engine even if it says that it provides Yahoo search results – remember, these search results can be altered and customized (read more about Yahoo Redirect Virus). virusResearcher points at search engine provided by virus. It is a highly suspicious search tool that might deliver you dangerous search results.

On top of that, as long as the hijacker stays in the computer system, it keeps collecting browsing-related data, for example, browsing history details, search queries, geolocation of victim’s device, IP address, and similar data. All of it might be transferred to OurLuckySites’ server and used for market analysis and also might be shared with third-party companies. If your privacy matters to you, it is better to take care of removal without a wait.

Thus, collected data might be used to deliver you catchy-looking search results and pop-up ads, which, once clicked, can lead you to dangerous Internet pages that you would normally try to avoid visiting. To ease the process, we highly recommend using instructions that our experts prepared, and complete it by running a system scan with trustworthy tools such as ReimageIntego or Malwarebytes.

Ourluckysites Distribution techniques explained

Sadly, the majority of potentially unwanted programs[4] are still considered to be legitimate, because their activity balances on the thin line between what’s considered legitimate and not.

One of the things that make them legal is their distribution method – technically, they can be installed only with user’s permission. However, they spread alongside other free programs, and normally they hide their presence behind Default/Standard installation options, which users tend to choose without even reading the information given in fine print below them.

Most free programs bundle additional items with them and present them as “recommended downloads,” although they do so only because they’re paid to do so. If you want to avoid installing shady third-party software, refuse to install bundled items by selecting Custom or Advanced installation options and removing check marks from boxes next to suggestions to install unexpected programs[5].

Best practices to solve redirect issue

If you’re looking for ways to remove virus, you came to the right place. Here, we provide even two different removal options – the manual and the automatic one.

If you’re not looking to obtain a security software, you can try to delete the described browser hijacker on your own – simply use instructions provided below. If you’re looking for a professional computer protection tool and if you want to delete the hijacker the fastest possible way, rely on automatic malware removal programs. You can find a list of suggested ones below.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

Uninstall all programs that, in your opinion, might be helping stay in your PC system.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Remove from Mozilla Firefox (FF)

Get if of OurLuckySites add-on and other components related to this highly suspicious browser virus.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

The guide given below precisely explains how to remove hijacker. You might also find an extension installed in your browser – OurLuckySites. Remove it immediately.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Ralfie says:
    April 5th, 2017 at 11:19 am

    Oh my god, this attack against my browsers is a disaster! I spent so much time trying to delete the nasty virus from the system. God, I hate it!

  2. weeknd says:
    April 5th, 2017 at 11:19 am

    I just wish I never encountered this virus. It is so annoying and indeed, it was very hard to remove it…

  3. sabrina says:
    April 5th, 2017 at 11:20 am

    Thanks, my PC is clean now. I can browse normally again. 🙂 well done!

  4. Adobeaz says:
    April 5th, 2017 at 11:20 am

    Really useful tips for non – tech – savvy computer users!

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