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Remove Ironhead ransomware (Decryption Methods Included) - Removal Guide

removal by Gabriel E. Hall - - | Type: Ransomware

Ironhead ransomware is yet another Scarab variant that came out in December 2018

Ironhead ransomware

Ironhead ransomware is a cryptovirus that locks your data and marks encrypted files using .ironhead file extension. This is a version of well-known Scarab ransomware that has released a lot of different variants since the initial start of attacks in 2017. Another version that came out in December 2018 is online24files@airmail.cc ransomware. All recent versions in this notorious cryptovirus family use RSA-2048 encryption[1] algorithm for the data encoding and then generates a random demanding note that gets placed on the desktop. How to restore encrypted files.txt contains a message with contact emails fileisafe@tuta.io and fileisafe@protonmail.com and suggests contacting Ironhead ransomware virus developers to get your files restored after the ransom payment.

Name Ironhead ransomware
Type Cryptovirus
Related Scarab ransomware
File extension .ironhead
Ransom note How to restore encrypted files.txt
Encryption method RSA-2048
Contact emails fileisafe@tuta.io or fileisafe@protonmail.com
Distribution Spam email attachments
Elimination Get rid of Ironhead ransomware with reputable anti-malware like Reimage and remove the virus damage

The recent addition to Scarab family is called Ironhead ransomware because of the .ironhead file marker that is added after a successful data-encoding process. However, the ransomware attack starts with the additional system changes like altered Windows registry keys, deleted data, modified system files, disabled programs or functions.

Ironhead ransomware virus also installs various files or even programs on the targeted device to make the threat persistent or launch additional malicious processes. Associated files can be stored on system folders called:

  • %Roaming%
  • %Local%
  • %Temp%
  • %Windows%
  • %AppData%

When these changes are made, and Ironhead ransomware is securely running on the system, the main process that employs army-grade encryption algorithm RSA starts. The primary goal of this ransomware is to corrupt valuable files and demand ransom for the recovery. 

Ironhead ransomware affects data in various formats from documents to photos and music files or even archives and videos. Virus developers can also access your credentials stored on the system and use those banking logins in later attacks. All encrypted data becomes useless and gets .ironhead file extension, so you can differentiate which files got affected.

Ironhead ransomware then displays a ransom message in the file How to restore encrypted files.txt that reads the following:

Your files are now encrypted!

Your personal identifier:

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

Contact us using this email address: fileisafe@tuta.io or fileisafe@protonmail.com

Free decryption as guarantee!
Before paying you can send us up to 3 files for free decryption.
The total size of files must be less than 5Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).

How to obtain Bitcoins? 
* The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 
'Buy bitcoins', and select the seller by payment method and price: 
https://localbitcoins.com/buy_bitcoins 
* Also you can find other places to buy Bitcoins and beginners guide here: 
http://www.coindesk.com/information/how-can-i-buy-bitcoins 

Attention! 
* Do not rename encrypted files. 
* Do not try to decrypt your data using third party software, it may cause permanent data loss. 
* Decryption of your files with the help of third parties may cause increased price 
(they add their fee to our) or you can become a victim of a scam.

You should never trust malware developers, especially hackers who developed Scarab-Ironhead ransomware because these people only focus on money extortion. Paying the ransom cannot give you positive results, in most cases, it leads to permanent data or money loss.[2]

You better remove Ironhead ransomware without considering to pay the demanded amount or contacting malware developers. There is no decryption tool that could help with your data recovery, so download and install anti-malware tool like Reimage. Then you can eliminate this malware while cleaning the system thoroughly.

A full system scan and Ironhead ransomware removal are especially important if you want to recover your files after that. You need to have a virus-free machine to recover data from an external backup device or using data recovery software. If you don't have backups on cloud services or external devices, you can employ special software that we suggest below.

Ironhead ransomware virus
Scarab- Ironhead ransomware is a data-locking cyber threat that displays detailed instructions on payment methods in the ransom note file How to restore the encrypted files.txt.

Malicious ransomware code distributed via spam email messages

Browsing online can lead to various infections, but you can avoid cyber threats like PUPs or intrusive commercial content easily. However, malicious emails these days come straight to your email box, not the spam email section and malicious actors misuse well-known company or service names.

Unfortunately, people believe the legitimacy of these emails and open them as a safe notification. However, file attachments on these emails contain Microsoft Word or Excel documents with malicious macros[3]. When you download and open the document on your device, the script is automatically launched on the computer. 

Reseasrchers[4] note that when you click on the link displayed in the PDF, for example, or “Agree” button you trigger the malicious macro viruses that are launching the ransomware directly on your device or installs malware designed to distribute cryptovirus further.

Forget about Ironhead ransomware virus after the malware removal using professional tools

You need to remove Ironhead ransomware from the system with trustworthy anti-malware tools like Reimage, SpyHunter 5Combo Cleaner or Malwarebytes. Choose reputable programs and get them from official providers so that you can get rid of all related programs and malware during a full system scan. Download the software and run it on the device. Then, you need to follow the recommended steps and delete the indicated threats.

The automatic Ironhead ransomware removal helps with the overall performance of your device because anti-malware tools indicate possible intruders and eliminate them. Remember that you need to clean the system completely before attempting any data recovery. You can use our program suggestions below if you have no backups on cloud services or external devices.

Offer
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Ironhead virus, follow these steps:

Remove Ironhead using Safe Mode with Networking

Reboot the device in Safe Mode with Networking before scanning the system with an antivirus program. Follow these steps and remove Ironhead ransomware completely:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Ironhead

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Ironhead removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Ironhead using System Restore

System Restore is the Windows feature that allows a user to recover the system to the previous state. This feature helps with Ironhead ransomware removal:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Ironhead. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Ironhead removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Ironhead from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Ironhead, you can use several methods to restore them:

Try Data Recovery Pro as an alternative for data backups

When Ironhead ransomware encodes your files, you can restore them using Data Recovery Pro. Also, you can use this software for accidentally deleted files

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Ironhead ransomware;
  • Restore them.

Windows Previous Versions feature allows a user to recover files affected by Ironhead ransomware

However, you can only use this feature when System Restore was enabled before

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer is a program that can be used after Ironhead ransomware removal

When Ironhead ransomware encrypts files but leaves Shadow Volume Copies, you can freely use ShadowExplorer for data recovery

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Ironhead and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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