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Remove Js/Adware.Agent.AW (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Gabriel E. Hall - - | Type: Adware

Js/Adware.Agent.AW is a generic name of adware that settled down on Google Chrome and other web browsers

Js/Adware.Agent.AW generic detection

Js/Adware.Agent.AW is a generic threat detection name[1], which is usually delivered by ESET security software. Usually, a pop-up warning shows up when a PC user is searching the web using Google or Bing search (less frequently in Yahoo or DuckDuckGo) on the Google Chrome web browser. Anyway, the idea behind this detection is the same – the device is infected with a Potentially Unwanted Program (PUP), namely adware. 

Js/Adware.Agent.AW Chrome detection warns users about unauthorized attempts to connect to a.xfreeservice.com (https:// a.xfreeservice.com/partner/8oB939m/index.php) server. It means that the adware-typer application is regularly arranging web browsers redirects to potentially dangerous websites that may be involved in malware distribution, data harvesting, or phishing attacks[2]. Such and similar adware programs have to be quarantined without a delay to prevent virus infections or privacy violations. 

Name Js/Adware.Agent.AW
Type It's a generic AV detection name, which points out to the adware or PUP on the system
Related security software The detection is usually delivered by ESET security software
Related server a.xfreeservice.com
Symptoms If this adware infiltrates the machine, it triggers an excessive amount of ads, popups, banners, in-text links, as well as web browsers redirects to suspicious websites. The web browser runs slower, software sometimes freezes
Danger The adware itself does not pose harm to the machine directly. However, AV engine flags it due to connection to suspicious servers, data tracking, and potentially harmful advertising
Removal You can remove Js/Adware.Agent.AW adware from the machine using the AV engine that reports its presence. However, you have to clean the web browser from PUPs manually (follow the guide given below)
Adware damage PUPs change some registry entries, install unwanted entries on the machine, and initiate other tasks that eventually cause web browser's malfunctioning and weaken system's security. Thus, to fix the damage, scan the machine with Reimage Reimage Cleaner Intego or similar security tool

Js/Adware.Agent.AW is a generic detection name that is typically delivered by ESET anti-virus software. In most of the cases, this detection is an alarm that the system contains an adware-program, which has hijacked the web browser (Google Chrome, Mozilla Firefox, Internet Explorer, etc.) and is initiating schematic advertising activities. 

Usually, Js/Adware.Agent.AW ESET notification emerges when the user is trying to initiate regular web browsing activities. According to the reports[3], the problem prevails in Google and Bing search engines, while other search engines like Yahoo, DuckDuckGo, Baidu, Yandex, Ecosia, and others seem not to be affected. 

The Js/Adware.Agent.AW virus detection is reported when browsing via Google Chrome in particular. That's because the problem is usually triggered by Chrome-based extensions, such as AdBlockYoutubeAdBlock, YTD Video Downloader, Vimeo Video Downloader, and others. Such and similar ad-supported extensions are programmed to connect to the a.xfreeservice.com server, which seems to be malicious and is immediately blocked by the AV engine that has a real-time protection feature. 

Aside from attempts to connect to unwanted servers, the Js/Adware.Agent.AW virus may try to push unwanted ads in various diverse forms, such as banners, pop-ups, full-page ads, and similar. Besides, it may be the reason why the web browser keeps redirecting to suspicious websites that contain false claims that you're a lucky visitor who is on the verge of winning some valuable prize. 

The Js/Adware.Agent.AW redirects can expose users to potentially dangerous websites that contain rogue software downloads, promote fake software updates, or use stealthy cookies that harvest your IP address, geolocation, or even some pieces of Personally Identifiable Information (PII) without notifying users about that. 

This particular detection name is used by ESET antivirus exclusively. However, if you are using another security tool, it may try to warn you about Js/Adware.Agent.AW virus using another generic name. The most common references to this infection are as follows:

  • Adware:JS/Agent.A!MTB
  • Js/Adware.Agent.AA
  • JS:Adware.Lnkr.A
  • JS:Adware.Agent.VTZ
  • Adware.Agent.Win32

Anyway, it's important not to ignore the Js/Adware.Agent.AW virus warnings because having an unwanted program on the machine can cause various inconveniences while web browsing or even serve as backdoor access to more malicious cyber infections. 

Js/Adware.Agent.AW adwareJs/Adware.Agent.AW pop-up emerges when people browser the web via Chrome or another web browser when the system contains an ad-supported extension

However, sometimes people won't be able to remove Js/Adware.Agent.AW virus from the machine because it's not there. This detection, though rarely, can be a false-positive. It means that the security software that you are using contains a false virus database, which reports non-existent cyber threats. If you suspect this detection to be a false positive, you should disable the current AV software and download an alternative security program. 

If it reports adware-related detection, you should initiate Js/Adware.Agent.AW removal without a delay. You can do that with the help of your AV tool. When it delivers an adware detection, set the software to remove PUPs from the machine. After that, clean your web browser and fix malware damage using Reimage Reimage Cleaner Intego tool.

If, however, Js/Adware.Agent.AW virus removal fails, you should manually check the list of installed applications and get rid of each suspicious/unknown entry from your machine. The problem is typically triggered by ad-block extensions, so delete PUPs from the programs' list and then eliminate suspicious extensions from Chrome and other web browsers. A full guide on how to do that is provided at the end of this article.  

PUPs spread silently in disguise with freeware

There are various categories of cyber threats. Some of them are extremely malicious (trojans, spyware, ransomware, etc.) and their infiltration can hardly be foreseen. However, infiltration of a dangerous piece of software can be prevented by not visiting suspicious websites, downloading software from official websites, not using P2P services, avoid torrenting websites, regularly updating software, and having a professional AV security suite installed. 

However, less dangerous applications, such as adware, browser hijackers, and PUPs are being distributed in a legitimate way, though stealthy enough to make people download them without realizing their presence. Ad-supported programs are typically distributed by bundling. This method is closely related to freeware, i.e. freeware providers pack their apps along with unwanted programs and spread them as a single unit. 

Please note that unwanted apps are pre-selected, so accepting the installation of the main freeware installer grants access to the entire bundle. Luckily, it's possible to decompose the bundle. You should opt for the Advanced or Custom installation option and unmark checkmarks saying that you agree with the installation of extensions, add-ons, plug-ins, or whatnot. 

Get rid of Js/Adware.Agent.AW related adware to stop advertising and connections to dangerous servers 

Js/Adware.Agent.AW removal is not a difficult task to accomplish. This detection signals an adware-type program on the machine, which seeks to collect clicks, increase visitors' rate to affiliated websites, or downloads of third-party apps. Although it's non-malicious in its nature, the adware can be very intrusive or sometimes lead to virus infection. Luckily, their removal is not that difficult as it may seem.  

Js/Adware.Agent.AW pop-up warningJs/Adware.Agent.AW related adware can infiltrate machines via freeware and perform intrusive advertising activities without permission

According to the NoVirus.uk[4] team, it's best to set a security tool to remove Js/Adware.Agent.AW virus from the machine completely. For that, click on the pop-up warning brought by security software and select quarantine or remove option. After that, make sure to delete unwanted Chrome extensions or, at best, reset the web browser's settings to default. 

If you are not sure which apps are causing the Js/Adware.Agent.AW a.xfreeservice.com redirects, then restart your machine into Safe Mode with Networking and set the security tool to scan the machine again. Detele all PUPs without hesitation and then restore your machine's performance with the help of Reimage Reimage Cleaner Intego tool. 

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You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
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Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Js/Adware.Agent.AW, follow these steps:

Get rid of Js/Adware.Agent.AW from Windows systems

If you are having problems because of Js/Adware.Agent.AW virus, follow this guide to stop intrusive adware performance.

To remove Js/Adware.Agent.AW from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Js/Adware.Agent.AW (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Js/Adware.Agent.AW from Mac OS X system

Mac OS X can also get infected by Js/Adware.Agent.AW related malware. If the system is showing suchlike detection, find an ad-supported program on your machine and get rid of it.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Js/Adware.Agent.AW from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Js/Adware.Agent.AW-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Js/Adware.Agent.AW, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Js/Adware.Agent.AW and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Js/Adware.Agent.AW-related entries.Uninstall from Mac 2

Uninstall Js/Adware.Agent.AW from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Js/Adware.Agent.AW and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Js/Adware.Agent.AW removal.Reset Internet Explorer

Erase Js/Adware.Agent.AW from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Js/Adware.Agent.AW-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Js/Adware.Agent.AW from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Js/Adware.Agent.AW and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Js/Adware.Agent.AW did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Js/Adware.Agent.AW removal.Reset Firefox 2

Delete Js/Adware.Agent.AW from Google Chrome

The detection dubbed as Js/Adware.Agent.AW Chrome is usually bound to the Chrome web browser and Gooogle search. That's because it is usually triggered by Chrome-based extensions. If you are facing this problem, check the list of extensions and disable the ones that seem suspicious.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Js/Adware.Agent.AW by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Js/Adware.Agent.AW-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Js/Adware.Agent.AW removal.Reset Chrome 2

Get rid of Js/Adware.Agent.AW from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Js/Adware.Agent.AW and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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