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Lockify ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Lockify ransomware prevents people from accessing files without paying the ransom

Lockify is a ransomware-type virus which is based on the HiddenTear [1] open-source project. It uses a sophisticated AES encryption[2] algorithm to corrupt numerous types of files stored on the affected computer. Once all data is corrupted with .lockify file extension, malware drops a ransom note called “readme.HTA.” Victims will find this file in each folder that includes encrypted data. The ransom-demanding message gives a detailed explanation what have happened to user’s files. Crooks tell that these files are not damaged; they are simply modified. Thus, victims can restore them with the help of Lockify Decryptor. In order to scare people and encourage them to pay for decryption software, cybercriminals tell that any other attempts to restore encrypted files will lead to data loss. Though, if you got infected with this ransomware, you should believe in what crooks are saying. Remove Lockify from the device using professional malware removal software, for instance, Reimage or Malwarebytes. Once the virus is gone, you will be able to restore your files from backups or try our suggested methods presented at the end of the article.

The image of Lockify

Questions about Lockify ransomware virus

Lockify leaves an informative ransom note where cyber criminals give detailed instructions how to install and use Tor browser[3] which is necessary to open a personal page. In the personal page, victims receive guidelines how to buy a decryption tool and restore corrupted files. It’s still unknown how much Bitcoins crooks ask to pay. Though, the size of the ransom may differ based on a number of encrypted files. However, purchasing and using decryption software might end up only with money loss and infiltration of other malware. Once you transfer a demanded sum of money, you may not be allowed to use a decryption software or crooks might offer you to use a malicious tool. In the ransom note hackers also claim that third-party software won’t help in data recovery or may cause even more damage. On the one hand, they are right – third-party tools can barely help. However, you should not give up and give them a try. Victims of ransomware often restore at least some of their files using alternative recovery methods. However, before taking care of your files, you should perform the Lockify removal. While malware resides on the computer, it might encrypt files again.

Distribution techniques of the ransomware virus

The malicious payload including Lockify might be spreading via malicious email attachments,[4] fake software downloads or updates, malware-laden ads,[5] exploit kits, and many other techniques. Though, these are used the most. Malware might be hiding under obfuscated Word or PDF file or ZIP archive. These files are often renamed as “invoice,” “statement,” or another important document that should encourage a user to open it. Once he or she clicks on it, Lockify virus is installed on the system. The same thing might happen if you click on a malware-laden ad. Such advertisements usually promote bogus software, warns about detected viruses on a computer or reminds to update programs. Thus, you should be careful with such ads. Keeping software updated is also important for ransomware prevention; however, you should now how to update them safely.

Elimination of Lockify ransomware

Lockify removal can be performed only automatically. Trying to eliminate virus manually might cause serious damage to the system because ransomware-type viruses are capable of modifying the registry or injecting malicious codes to legitimate processes. Thus, you might delete wrong files. In order to prevent from damaging the system, you should employ professional malware removal software, such as Reimage or Malwarebytes. If you cannot install or run a system scan with a security program, reboot your device to the Safe Mode with Networking. The instructions below will help you to deal with such obstacles and remove Lockify from the device.

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To remove Lockify virus, follow these steps:

Remove Lockify using Safe Mode with Networking

Lockify might block access to the security program. Thus, you may need to reboot your PC to the Safe Mode with Networking in order to disable the virus. Then you will be able to install, update and run your chosen tool.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Lockify

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Lockify removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Lockify using System Restore

System Restore method also helps to run automatic malware removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Lockify. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Lockify removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Lockify from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by Lockify, you can use several methods to restore them:

Recover your files with Data Recovery Pro

Data Recovery Pro might help you to restore files encrypted by Lockify ransomware. It is designed to restore corrupted, deleted and some of the encrypted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Lockify ransomware;
  • Restore them.

Take advantage of Windows Previous Versions feature

If System Restore function has been enabled ransomware attack, you can restore individual copies of previously saved versions of the encrypted files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might also help to restore files encrypted by Lockify ransomware virus

If malware failed to delete Shadow Volume Copies of the encrypted files, ShadowExplorer might help you as well.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Lockify decryptor is not available yet

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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