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Remove (Removal Instructions) - Free Guide

removal by Olivia Morelli - - | Type: Browser Hijackers is a dubious application that will hijack your Google Chrome on Mac or Windows computers is a suspicious website that promotes potentially unwanted browser extension for Chrome - My Login Helper is a website that offers to download and install My Login Helper – a browser hijacker[1] that allegedly allows users to keep track of their emails. While some might initially believe that the app is useful, it is worth mentioning that its main goal is to redirect traffic to affiliated pages, track users' online behavior and deliver intrusive ads and sponsored links during their web browsing sessions.

While many users may acquire from the Google Web Store, others may inject their browsers with an unwanted extension after they download freeware apps from third-party websites. This technique is called bundling and is often used by developers to sneak in potentially unwanted programs into computers unnoticed. As a result, users may find that their homepage and new tab address are changed to seemingly out of nowhere. Nevertheless, it is simply the first sign of virus infection.

Type Browser hijacker, PUP
Associated extension  My Login Helper 
Infiltration  In most cases, users install PUPs via software bundles, ads, fake update prompts, or even Google Web Store 
  • My Login Helper extension attached to the web browser
  • Homepage and new tab address set to or
  • All the searchers are directed to Yahoo
  • Search results are spoiled with ads and sponsored links
  • Web browser performance diminished
Risks Installation of other PUPs, malware infection, sensitive information disclosure to unknown parties due to scams, etc.
Termination To get rid of notifications, you will have to access your web browser settings, as explained in our removal section below. It is also recommended scanning the machine with anti-malware
System fix To fix virus damage, scan your computer with repair software Reimage Reimage Cleaner Intego 

Upon entering the website, users are immediately presented with a link to Google Web Store, a push notification prompt, and plenty of ridiculous statements that allegedly justify the usefulness of the promoted app; for example:

Access your email account right from your browser. You no longer need to type in long, hard to remember addresses with Login Helper. Download now and you'll never have to type in your email provider's URL again! Access Gmail Hotmail, Outlook & more, straight from your New Tab Page.

As evident, the toolbar has nothing you cannot compile yourself – simply add the email providers you use the most to the bookmarks/favorites – this will not make you suffer from virus pop-ups.

Talking about pop-ups, immediately asks users to enable the push notification prompt – even before the app is installed. The push notification will allow the delivery of pop-up ads directly to users' desktop, and these can be of various dubious content, such as fake virus alerts or get-rich-quick prompts. If anything, you should never trust ads and never click on them.

While removal should not create any difficulties to most users (you should right-click on the extension and select “Remove” or “Uninstall – depending on the browser you use), many complained that they were still getting notifications, even after terminating the add-on. This is because of the enabled notifications upon the entry to the site – this can be easily reverted on all browsers – check the instructions we provide in the bottom section of the article.

There are thousands of similar allegedly useful toolbars and browser extensions that hijack web browsers and direct users to affiliated websites, artificially boosting traffic and increasing the web rank. Nevertheless, all of them disguised as useful browsing additions, that in reality, bring nothing to the table – they typically copy the already functional and built-in browser features. In other words, My Login Helper is useless. Some of the similar apps you may find that work by the same principle:

Upon entry, will change the web browser settings of Google Chrome, Mozilla Firefox, Safari, or any other browser. Luckily, users may decline these changes if they choose to do so. Those who agree, whoever, will soon notice that the homepage (such as is swapped for a customized search engine, and all the search results are directed to Yahoo – a legitimate search engine. Despite that, these results will not be organic – it uses a legitimate search engine but also injects sponsored links into these search results. is a browser hijacker that may induce desktop-based notifications

The only way to remove from Chrome is to get rid of the extension you installed on the web browser. Another issue that users encountered is that they could not get rid of the ads and notifications on Mac, although termination process of these ads does not differ, you simply need to disable notifcaitons via the web browser settings.

Nevertheless, security experts recommend resetting all the installed browsers, scanning the machine with anti-malware and repairing virus damage with repair tool such as Reimage Reimage Cleaner Intego.

Avoid potentially unwanted apps – they do not benefit you but only spam your browsers with ads

Potentially unwanted programs rather have an interesting history behind them. Known as spyware previously due to excessive user information tracking practices, many developers started legal procedures to stop the name from being used, as it is associated with malware. The argument was – users install these apps themselves, unlike malware is installed via phishing messages, hacked sites, software vulnerabilities, etc. Luckily the legal proceedings were not in favor of some, especially intrusive adware apps, and developers had to pay for it dearly.[2]

Since then, companies had to take over precautionary measures to protect users' identities when using these apps, although deception still remains – starting from the PUP distribution and finishing its uninstallation. Therefore, the infosec community strongly advise being vigilant when browsing the web and installing apps – here are some tips:

  • Opt for official download sources when possible;
  • Before installing the app, ensure it is safe by reading blogs, forums posts, and other community reviews;
  • Never rush the installation process and read the instructions carefully;
  • Make sure the important documents are provided;
  • During the installation process, always opt for Advanced/Custom settings instead of Recommended/Quick ones and watch out for pre-ticked boxes, fine print text, misleading offers, etc.;
  • Install anti-malware software that has a PUP detection feature, among others.

Get rid of from Mac and Windows

Technically, it does not matter which operating system you are using – removal can be performed on Mac and Windows with the same amount of effort. However, the process highly depends on whether you allowed notifications to be shown via the Chrome web browser.

To remove notifications from Chrome, follow these steps (note that, if you reset your web browser as per instructions below, these steps are not necessary):

  • Click on Menu > Settings (ensure you are logged into your Google account)
  • Select Site Settings > Notifications
  • Click on the entry and select Block

If the above steps did not help you to get rid of the virus, you could try reset Google's Sync by visiting the Sync page – this will get rid of malicious caches that are prompting the app to display its activity. virus terminationTo get rid of virus, access your Google Chrome Settings and Sync pages

Finally, we highly advise you to check for malicious web browser extensions and scan your device with anti-malware software, as there are multiple engines that detect the as malicious.[3]

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

To get rid of unwanted programs on Windows systems, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

To perform removal on macOS, follow this guide:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

You can reset Google Chrome to ensure that ads do not come back:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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