lXXwXXXNQ ransomware: what it is and how to remove it

One of the most notorious cyber-attacks is ransomware attacks because of the damage it can cause. lXXwXXXNQ ransomware is one of the most recently discovered file-locking malware.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

Get a free scan and check if your PC is infected.

Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

Make sure nothing will rename more files to .lxxwxxxnq: an automatic scan checks the PC first.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove lXXwXXXNQ ransomware yourself 6 steps, about 18 minutes, no software needed.

Start the steps
Screenshot of lXXwXXXNQ: ransomware
lXXwXXXNQ as our 2022 report showed it.

LXXwXXXNQ ransomware: summary

DistributionEmail attachments, torrent websites, malicious ads
NAMElXXwXXXNQ
TYPERansomware, cryptovirus, data locking malware
FILE EXTENSION.lXXwXXXNQ
RANSOM NOTEHELP_DECRYPT_YOUR_FILES.txt
RANSOM AMOUNT$980 in Bitcoin
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 16 more facts
FILE RECOVERYIt is almost impossible to recover the data if users do not have backups or the decryption keys were not leaked; we provide third-party solutions that work in some cases
Detection namesNo Microsoft detection name is known
Contactasuasy365@gmail.com
Encrypted file extension.lxxwxxxnq
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DamageNot recorded in the old report
NameLXXwXXXNQ
TypeFile-encrypting ransomware
SymptomsFiles renamed with a new extension and a ransom note left in folders
Evidence6 write-ups by security sites; no sample analysed yet
Encrypted files.lxxwxxxnq
Ransom noteHELP_DECRYPT_YOUR_FILES.txt
Attacker contactsasuasy365@gmail.com
Free decryptorNo free decryptor is known (checked 6 October 2026)
First seen30 May 2022
Facts checked6 October 2026
  • File extension: .lxxwxxxnq
  • Note file: HELP_DECRYPT_YOUR_FILES.txt
  • Contact: asuasy365@gmail.com

From our report of May 2022 · not reviewed since

More from our earlier report on lXXwXXXNQ

  • Scan your machine with anti-malware software to eliminate the virus safely, keep in mind that this will not recover the locked files
  • You can avoid Windows reinstallation with maintenance tool, which can fix damaged files and system errors

How lXXwXXXNQ ransomware behaves

From our report of May 2022 · not reviewed since

lXXwXXXNQ ransomware can make your personal files unusable if you do not pay the cybercriminals

One of the most notorious cyber-attacks is ransomware attacks because of the damage it can cause. lXXwXXXNQ ransomware is one of the most recently discovered file-locking malware.

It infiltrates the system and uses complicated encryption algorithms to lock users' personal files. This includes photos, videos, documents, etc.

It appends the affected files with the .lXXwXXXNQ extension. If a file was previously named picture.jpg, after encryption it would look like this - picture.jpg.lXXwXXXNQ. The virus also changes the icons of the files, they turn to white pages and the thumbnails are no longer available. Later a ransom note named HELP_DECRYPT_YOUR_FILES.txt is generated on the device.

Screenshot of lXXwXXXNQ: ransomware
lXXwXXXNQ in our 2022 report.

From our report of May 2022 · not reviewed since

The ransom note

The full HELP_DECRYPT_YOUR_FILES.txt ransom note reads as follows:

In the ransom note, threat actors inform victims about what happened to their files. They ask for $980 in Bitcoin in return for a decryption key. Ransomware developers choose cryptocurrencies as a form of payment because it is anonymous. We strongly advise not to contact cyber criminals and not pay them because they cannot be trusted.

Many previous ransomware attack victims have come forward and said that after paying the money, they never heard back from those individuals. Unfortunately, there is nothing that can be done. Cryptocurrency transactions are irreversible and it is impossible to get a refund.

In this guide, you will find a third-party file recovery solution that has helped some people to get their data back. You can also try just waiting. Sometimes threat actors release the decryption keys for free. By paying the money you might also get scammed which would be even more devastating.

From our report of May 2022 · not reviewed since

Distribution methods

In order to prevent ransomware infections, it is important to learn how it spreads.

"Cracked" software installations are the most common distribution method. Many people do not have money to buy expensive software licenses so they resort to using third-party distributors that provide them for free. These websites are rarely regulated, so they are the perfect breeding ground for PUPs (potentially unwanted programs) and malware.

Another popular method threat actors use is email. Typically, the malicious code gets introduced by an executable file (.exe) that may have been in a zip folder, embedded within Microsoft Office document's macros, or disguised as fax or other viable attachment. You should only open attachments that you were expecting to receive. If it was a surprise, double-check with the person through another platform.

Ransomware can also be delivered into your machine by using software vulnerabilities. That is why it is so important to keep your operating system and applications always updated. Developers regularly release security patches that should be installed as soon as possible.

The lXXwXXXNQ ransomware note

a ransom note left in folders

Oops All Of your important files were encrypted Like document pictures videos etc..

Don't worry, you can return all your files!

All your files, documents, photos, databases and other important files are encrypted by a strong encryption.

How to recover files?

RSA is a asymmetric cryptographic algorithm, you need one key for encryption and one key for decryption so you need private key to recover your files. It's not possible to recover your files without private key.

The only method of recovering files is to purchase an unique private key.Only we can give you this key and only we can recover your files.

What guarantees you have?

As evidence, you can send us 1 file to decrypt by email We will send you a recovery file Prove that we can decrypt your file

Please You must follow these steps carefully to decrypt your files:

Send $980 worth of bitcoin to wallet: js97xc025fwviwhdg53gla97xc025fwv

after payment,we will send you Decryptor software

contact email: asuasy365@gmail.com

Your personal ID: -

How to remove lXXwXXXNQ ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove lXXwXXXNQ and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so lXXwXXXNQ cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Your files now end in .lxxwxxxnq and the instructions are in HELP_DECRYPT_YOUR_FILES.txt. Save both to a USB stick, a copy of the note and two small encrypted files, before anything else.

    On another device, check them with ID Ransomware or Crypto Sheriff: the family name decides which decryptor, if any, can help. Keep the note's ID and contact line for your report.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for lXXwXXXNQ, no free decryptor is known (checked 6 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing lXXwXXXNQ does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that lXXwXXXNQ deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Find a working decryptor for your files

File encryption is a process that is similar to applying a password to a particular file or folder. However, from a technical point of view, encryption is fundamentally different due to its complexity. By using encryption, threat actors use a unique set of alphanumeric characters as a password that can not easily be deciphered if the process is performed correctly.

There are several algorithms that can be used to lock data (whether for good or bad reasons); for example, AES uses the symmetric method of encryption, meaning that the key used to lock and unlock files is the same. Unfortunately, it is only accessible to the attackers who hold it on a remote server - they ask for a payment in exchange for it. This simple principle is what allows ransomware authors to prosper in this illegal business.

While many high-profile ransomware strains such as Djvu or Dharma use immaculate encryption methods, there are plenty of failures that can be observed within the code of some novice malware developers. For example, the keys could be stored locally, which would allow users to regain access to their files without paying. In some cases, ransomware does not even encrypt files due to bugs, although victims might believe the opposite due to the ransom note that shows up right after the infection and data encryption is completed.

Therefore, regardless of which crypto-malware affects your files, you should try to find the relevant decryptor if such exists. Security researchers are in a constant battle against cybercriminals. In some cases, they manage to create a working decryption tool that would allow victims to recover files for free.

Once you have identified which ransomware you are affected by, you should check the following links for a decryptor:

  • No More Ransom Project
  • Free Ransomware Decryptors by Kaspersky
  • Free Ransomware Decryption Tools from Emsisoft
  • Avast decryptors

No More Ransom Project

If you can't find a decryptor that works for you, you should try the alternative methods we list below. Additionally, it is worth mentioning that it sometimes takes years for a working decryption tool to be developed, so there are always hopes for the future.

Create data backups to avoid file loss in the future
Report the incident to your local authorities

Ransomware is a lucrative, highly illegal business, and authorities are actively targeting ransomware operators. The level of investigation and follow-up depends on the country, the scale of the incident, and whether the attack is linked to known ransomware groups. To increase the likelihood of identifying the culprits, the agencies need information. In many cases, reports are used primarily for intelligence gathering, trend analysis, and victim support rather than immediate identification of attackers.

Therefore, by reporting the crime, you could help stop the cybercriminal activities and catch the threat actors. Reporting does not guarantee investigation or recovery of data, but it contributes to broader efforts to track ransomware campaigns. Make sure you include all the possible details, including how did you notice the attack, when it happened, etc. Relevant details may also include affected systems, ransom demands, cryptocurrency wallet addresses, and any communication with the attackers. Additionally, providing documents such as ransom notes, encrypted files, or malware executables would be beneficial.

Law enforcement agencies typically deal with online fraud and cybercrime, although it depends on where you live. Here is the list of local authority groups that handle incidents like ransomware attacks, sorted by country:

  • USA - Internet Crime Complaint Center IC3
  • United Kingdom - ActionFraud
  • Canada - Canadian Anti-Fraud Centre
  • Australia - ScamWatch
  • New Zealand - ConsumerProtection
  • Germany - Polizei
  • France - Ministère de l'Intérieur

Internet Crime Complaint Center IC3

If your country is not listed above, you should contact the local police department or communications center.

Isolate the infected computer

Some ransomware strains aim to infect not only one computer but hijack the entire network. As soon as one of the machines is infected, malware can spread via the network and encrypt files everywhere else, including Network Attached Storage (NAS) devices. NAS devices are commonly compromised via reused administrator credentials and remote access services, and attackers may also delete existing snapshots. If your computer is connected to a network, it is important to isolate it to prevent re-infection after ransomware removal is complete.

In modern environments, ransomware often spreads using stolen credentials, remote management tools, VPN connections, and cloud synchronization services, not only through shared network drives.

The easiest way to disconnect a PC from everything is simply to plug out the ethernet cable. This does not disconnect wireless networks, VPN connections, or cloud services, which must also be disabled separately. However, in the corporate environment, this might be extremely difficult to do (also would take a long time). In many organizations, devices are centrally managed, and network isolation is typically performed by IT or security teams using endpoint security or device management tools. The method below will disconnect from all the networks, including local and the internet, isolating each of the machines involved.

On modern Windows systems, network connections can also be disabled through the Settings app or automatically isolated using endpoint detection and response (EDR) tools.

  • Type in Control Panel in Windows search and press Enter
  • Go to Network and InternetNetwork and internet
  • Click Network and Sharing CenterNetwork and internet 2
  • On the left, pick Change adapter settingsNetwork and internet 3
  • Right-click on your connection (for example, Ethernet), and select DisableNetwork and internet 4
  • Confirm with Yes.

If you are using some type of cloud storage you are connected to, you should disconnect from it immediately. It is also advisable to disconnect all the external devices, such as USB flash sticks, external HDDs, etc. Once the malware elimination process is finished, you can connect your computers to the network and internet, as explained above, but by pressing Enable instead. Before reconnecting, credentials should be reset, persistence mechanisms checked, and backups verified to ensure reinfection does not occur.

From our report of May 2022 · not reviewed since

lXXwXXXNQ ransomware removal

There are plenty of ransomware-type infections which self-destroy after they are finished with data encryption.

However, this is not the case for all malware, and it well might be that lXXwXXXNQ ransomware will continue running in the background in order to lock the incoming data. Besides, it might drop several modules that could be designed for some other malicious activities, such as cryptojacking.

Therefore, the first step you should do after being infected with ransomware is to remove it with powerful security software. You can perform a full system scan with an updated anti-virus application and it should delete all the related files and other items automatically. There are plenty of tools that recognize

In some cases, ransomware might interfere with security software operations in one way or another (for example, it can immediately shut it down). Accessing Safe Mode with Networking can bypass this issue:

Windows 7 / Vista / XP

Windows 10 / Windows 8

Once your computer reboots, your desktop background should be black, with "Safe Mode" markings in all four corners of the screen. Launch or and perform a full system scan. Your machine should be clean after that, and you can then restart it to go back to normal more to proceed with the next step.

  • Click Start > Shutdown > Restart > OK.
  • When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  • Select Safe Mode with Networking from the list.
  • Right-click on Start button and select Settings.
  • On the left side of the window, pick Recovery.
  • Click Restart now.
  • Select Troubleshoot.
  • Go to Advanced options.
  • Select Startup Settings.
  • Click Restart.
  • Press 5 or click 5) Enable Safe Mode with Networking.
Screenshot of lXXwXXXNQ: 1 27
lXXwXXXNQ in our 2022 report.
Screenshot of lXXwXXXNQ: troubleshoot 1
lXXwXXXNQ in our 2022 report.

From our report of May 2022 · not reviewed since

Third-party solutions to recover .lXXwXXXNQ files

Having your files encrypted by ransomware can be particularly devastating, especially if data consists of important work documents or schoolwork.

As already mentioned, paying criminals is not recommended - these people can simply not be trusted. They might never send you the required key, especially when there are no contact details provided (they might not know who you are - usually crooks provide a personal ID they can identify victims by).

Thus, you should instead rely on other methods. There is no guarantee they will work for you, but you should definitely try it.

  • Download .
  • Double-click the installer to launch it.
  • Follow on-screen instructions to install the software.
  • As soon as you press Finish, you can use the app.
  • Select Everything or pick individual folders where you want the files to be recovered from.
  • Press Next.
  • At the bottom, enable Deep scan and pick which Disks you want to be scanned.
  • Press Scan and wait till it is complete.
  • You can now pick which folders/files to recover - don't forget you also have the option to search by the file name!
  • Press Recover to retrieve your files.
Screenshot of lXXwXXXNQ: stellar1
lXXwXXXNQ in our 2022 report.
Screenshot of lXXwXXXNQ: stellar2
lXXwXXXNQ in our 2022 report.

From our report of May 2022 · not reviewed since

Repair the damaged operating system

Malware, such as ransomware, can negatively impact Windows system files, damaging them during the infection period.

New ransomware strains are more prone to bugs due to malware creators' inexperience, so it can mess things up really quickly. Unfortunately, security software is not capable of fixing damaged system components, which might later result in system crashes, errors, and other issues. If you are experiencing similar problems after lXXwXXXNQ ransomware removal, you should proceed with the following solution to repair damaged system files:

  • Download
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results - they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
Screenshot of lXXwXXXNQ: 1 1
lXXwXXXNQ in our 2022 report.
Screenshot of lXXwXXXNQ: 2 2
lXXwXXXNQ in our 2022 report.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Make the next attack harmless

LXXwXXXNQ could only hurt the files that had no second copy, and the signs (files that end in .lxxwxxxnq and no longer open) showed exactly which ones those were.

The 3-2-1 rule fixes that:

  • three copies
  • two media
  • one disconnected

A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.

Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.

One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.

However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable.

Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:

  • power cuts
  • Blue Screen of Death errors
  • hardware failures
  • crypto-malware attack
  • even accidental deletion

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.

Questions about lXXwXXXNQ ransomware

Is there a decryptor for .lxxwxxxnq files?

That depends on the family behind the .lxxwxxxnq extension, which this guide cannot confirm yet from the reports alone. Check No More Ransom and ID Ransomware with your ransom note and one encrypted file; they list families with free tools.

If none exists today, keep the encrypted files and a copy of the note on a separate drive, because decryptors are sometimes published months later after flaws are found or servers are seized. Never buy a decryptor from a website that is not the security company that made it.

How do I open .lxxwxxxnq files?

You cannot open them by renaming or by choosing another program. The .lxxwxxxnq ending shows that lXXwXXXNQ encrypted the content, and only the matching key can reverse it. Renaming a file back to .docx or .jpg changes nothing except the icon, and it can confuse a future decryptor, so leave the names as they are.

To get the content back, use a backup, an unencrypted copy elsewhere, or a decryptor listed on No More Ransom if one exists for lXXwXXXNQ. Store the encrypted files on an external disk until then.

Are ransomware recovery services legitimate?

Some are, but read the offer carefully. Genuine data-recovery firms recover deleted originals from disks or rebuild damaged files, and they say so. Others promise to "decrypt any ransomware" for a fixed price, which is impossible without the key; they quietly pay the attackers and keep a margin, sometimes without telling the victim.

Be especially careful with services that contact you after you post about the attack online. Ask for references, a written method and a no-result-no-fee clause, and check the free tools on No More Ransom first.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

How did lXXwXXXNQ get on my computer?

The way lXXwXXXNQ spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .lxxwxxxnq and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did lXXwXXXNQ steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by lXXwXXXNQ, but the only confirmed sign is files that end in .lxxwxxxnq and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is lXXwXXXNQ the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Should I open HELP_DECRYPT_YOUR_FILES.txt?

Reading it is fine if you open it in Notepad. A plain text HELP_DECRYPT_YOUR_FILES.txt cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Should I reinstall Windows after the .lxxwxxxnq attack?

Reinstalling removes the ransomware but not the encryption: your files ending in .lxxwxxxnq stay encrypted afterwards. So first copy the encrypted files and the ransom note to a separate drive, in case a decryptor appears later. Then decide:

  • a clean-up with an offline scan is often enough for home PCs
  • while a full reset is safer if remote access was involved
  • scans keep finding new items

Restore your backups only after the PC is clean, and change passwords from another device.

Will Fortect remove lXXwXXXNQ?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For lXXwXXXNQ, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: lXXwXXXNQ ransomware

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