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Mahitra1 ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Mahitra1 ransomware – a new cryptovirus from an unknown malware family

Mahitra1 ransomware
Mahitra1 ransomware is a file locker that demands ransom payment for data release

Questions about Mahitra1 ransomware

Mahitra1 ransomware is a data locking malware that was spotted in the wild at the end of January 2019. The virus usually gets to users' machines with the help of spam email attachments, breaks in via the unprotected RDP,[1] or gets extracted via the malicious executable. Soon after the infiltration, the infection spreads within the computer, infecting various system files. Mahitra1 ransomware then scans the machine for data to encrypt – it targets personal photos, music, videos, databases, documents, etc. Once detected, it appends .mahitra1 file extension, preventing victims using the data in any way. The virus then drops a ransom note how_to_open_files.html – a message from hackers. Allegedly, users have to email bad actors via mahitra1@outlook.com or mahitra1@cock.li and arrange the payment in cryptocurrency for the decryptor. Currently, it is unknown which virus family Mahitra1 ransomware belongs to.

Name Mahitra1
Type Ransomware
File extension .mahitra1
Ransom note  how_to_open_files.html
Contact mahitra1@outlook.com or mahitra1@cock.li
Family Unknown
Decryptable? No
Elimination Download anti-malware software and perform full system scan
Optimization Use Reimageto restore system's functions

Our research team received several reports over the past week that claimed that their files are locked with .mahitra1 file virus. However, it is not much known about this string of malware yet – which family it belongs to or which security applications can detect it. Therefore, a scan with multiple anti-virus engines might be necessary to remove Mahitra1 ransomware.

Nevertheless, file locking viruses all operate on the same principle: locking files in order to blackmail victims for money in Bitcoin or another cryptocurrency. To upload the ransom note and obtain the ID, Mahitra1 contacts a remote server which is in the read of hackers only. The message states as follows:

All your data has been ciphered!

The only way of recovering your files is to buy a unique decryptor. 
A decryptor is fully automatical, all your data will be recovered within a few hours after it’s installation.
For purchasing a decryptor contact us by email:
mahitra1@outlook.com
If you will get no answer within 24 hours contact us by our alternate emails:
mahitra1@cock.li
We assure full recovery after the payment. 
To verify the possibility of the recovery of your files we can decipher 1 file for free. 
Attach 1 file to the letter (no more than 25Mb). Indicate your personal ID on the letter:

In reply we will send you an deciphered file and an instruction for purchasing an automatical decryptor for all your files. After the payment we will send you a decryptor and an instructions for protecting your computer from network vulnerabilities..

Attention!
Only mahitra1@outlook.com, mahitra1@cock.li can decipher all your files.
Launching of antivirus programs will not help.
Changing ciphered files will result in a loose of data.
Attempts of deciphering by yourself will result in a loose of data.
Decryptors of other users are unique and will not fit your files and use of those will result in a loose of data.

It is not unusual for bad actors to offer test decryption, as it might make users believe hackers. However, multiple examples from the past confirm that cybercriminals do not always send back the decryption key. In some cases, they might even send executable that will infect the machine even more. Finally, paying Mahitra1 virus authors will only prompt them to create new malware and spread them further.

Therefore, do not contact cybercrooks, and do not pay the ransom. In addition to data loss, you might end up losing a hefty sum of money as well. Therefore, better take care of Mahitra1 ransomware removal first and then try alternative file recovery methods (we provide details below).

Once you get rid of Mahitra1 ransomware, make sure you scan your system with Reimage – it will restore its functions, such as scheduled tasks, Windows Registry, and other alternations to the system.

Mahitra1 ransomware virus
Mahitra1 is a ransomware-type virus that modifies system files and boots at every PC restart

Beware of malicious spam emails and suspicious websites – ransomware infection is just around the corner

Ransomware authors usually are sophisticated individuals, and they are continually looking for new methods to spread their malware around the world. Unfortunately, malware is a very lucrative business for criminals currently, and that's why new variants, as well as new families, of ransomware, show up every day.[2]

Those who do get infected with data locking malware are unaware that they themselves initiated the infection – in one way or another. Thus, the main factor is the victim himself or herself – more caution while using the internet would stop various virus infections.

Experts[3] advise users to practice these simple security measures:

  • Employ comprehensive security software and keep it up to date;
  • Backup your files on a regular basis;
  • Beware of spam emails: attached files (.doc, .html, .pdf, .txt, etc.) or hyperlinks can lead to ransomware infection;
  • Protect Remote Desktop with adequate security measures – use strong passwords and employ VPN;
  • Stay away from torrent and other file-sharing sites;
  • Do not download cracks of keygens;
  • Update your system on a regular basis – hackers can use software flaws (vulnerabilities) to inject malware without users' interaction.

Remove Mahitra1 ransomware and only then attempt file recovery

Be aware that you have to remove Mahitra1 virus before you proceed with any other actions, especially the file recovery. If you do not do so, all the files will be encrypted repeatedly (if you manage to recover some). Do not attempt to eliminate crypto malware manually – this practice should only be executed by trained IT specialists.

Instead, you should scan your machine with security software for full Mahitra1 ransomware removal. Because the behavior of the virus is not completely known, it is possible that it might interfere with the operation of the anti-malware program. In such a case, enter Safe Mode with Networking.

As soon as you delete Mahitra1 ransomware from your computer, proceed with file recovery. If you had backups – connect your external device or copy all the data from virtual cloud storage. In case you do not have such backups, recovering data might be quite complicated. You should download third-party software that might be able to help you – find download links and descriptions below.

Finally, in case you do not succeed to retrieve files, keep a copy of all the data because security researchers might create a free decryptor for .mahitra1 file virus.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Mahitra1 virus, follow these steps:

Remove Mahitra1 using Safe Mode with Networking

To remove Mahitra1 malware from your machine safely, reboot your PC to reach Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Mahitra1

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Mahitra1 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Mahitra1 using System Restore

System Restore might also help you stop the virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Mahitra1. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Mahitra1 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Mahitra1 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Mahitra1, you can use several methods to restore them:

Take advantage of Data Recovery Pro

Data Recovery Pro is a professional tool that might be able to decipher your files locked by .mahitra1 extension.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Mahitra1 ransomware;
  • Restore them.

Windows Previous Versions feature might be able to get at least some of your files back

This option is available if you had System Restore enabled before the virus attack. Additionally, it allows you to recover files one by one, so recovery of large amounts of data might be impossible.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can restore your files under certain conditions

Ransomware is programmed to delete Shadow Volume Copies – Windows backup for your files. In case the virus fails to do so, tools like ShadowExplorer will be able to recover all your data.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is created yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Mahitra1 and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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