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Maysomware ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Maysomware continues the damaging job of May ransomware

Maysomware is a new version of May ransomware. This file-encrypting virus is designed to encode targeted files using a combination of AES-256 and RSA-4096 encryption algorithms. The significant feature of the ransomware is appended file extension during data encryption. It can add either .locked or .maysomware file extension. Once all documents, pictures, audio, video and other files are corrupted, ransomware drops two files on the system – Restore_maysomware_files.html and Restore_your_files.txt. Both of them include the same information and instructions how to retrieve encrypted data. Maysomware ransomware may ask to transfer from 1 to 1.5 Bitcoins (the size of ransom may vary based on the version of the virus) within five days. According to the crooks, it’s the only way to get back access to damaged files. However, security experts warn that this offer might be a trap. Cyber criminals are interested in getting your money, and data decryption is just the matter of their conscience. No matter how sad you are of losing your personal files, you should focus on the most important task – Maysomware removal. Having computer virus on the system puts device and your privacy at risk. Thus, do not jeopardize yourself and scan the device with a reputable anti-malware program, such as Reimage.

Ransom notes by Maysomware ransomware virus

The ransom note provides information about encryption ciphers and warns victims not to try to decrypt their files using other methods. Hackers indicate that victims need to create a bitcoin wallet, buy some bitcoins and transfer them to the provided address. Once people do that, they need to send an email to and include their unique victim ID in the subject line. As soon as authors of Maysomware receives the payment and the email, they promise to contact victims back and provide further details. The problem is that you may never receive an answer from cyber criminals. Thus, this deal may cause you more damage than you already have. Nevertheless, hackers offer to decrypt two files for free as proof that they have the power to restore data; you should not be tricked. It may be the only two files that you receive from them. Take our advice and remove Maysomware from the system instead of risking to lose your money. Dealing with criminals never lead anywhere good.

Distribution methods of the ransomware

Developers of Maysomware use multiple strategies to spread ransomware. The bigger chances to encounter ransomware is to click on a malicious email attachment. It’s the most popular method to trick victims into installing malware executable on the system. Cyber criminals pretend to be from various organizations, governmental institutions, and companies and ask to open provided document in order to get more information on a particular issue. Another way how Maysomware ransomware virus can infiltrate the system is malvertising. This distribution strategy becomes more and more popular because cyber criminals managed to inject malware-laden ads on legitimate websites[1] and make them look like legitimate ones. Ransomware might also be spreading via bogus software updates or downloads. Such offers might show up as pop-up messages or be presented as useful programs in file-sharing websites and networks. What is more, ransomware might also be using exploit kits in order to launch a cyber attack. Thus, if you haven’t suffered from Maysomware yet, you should take all precautions to avoid it:[2] do not open suspicious emails and their attachments, avoid clicking ads, choose reliable sources for software updates and downloads, keep all your programs updated. Besides, you should also make data backups in case of the unexpected attack.

Remove Maysomware ransomware using malware removal program

The only safe way to remove Maysomware from the computer is to use reputable and powerful malware removal program. However, ransomware may prevent you from installing, updating or running your chosen security tool. It may happen because file-encrypting viruses are often designed to be resistant. Fortunately, there’s a solution for this problem. Before trying to run a full system scan with malware removal tool, you need to restart the computer to Safe Mode with Networking. Then, you should install Reimage, Malwarebytes or your preferred security tool and scan the device. In order to remove Maysomware entirely, we suggest scanning the system several times with an updated tool.

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To remove Maysomware virus, follow these steps:

Remove Maysomware using Safe Mode with Networking

Automaitc Maysomware removal may require rebooting the computer to Safe Mode with Networking. Once you do that, run a full system scan with malware removal program.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Maysomware

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Maysomware removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Maysomware using System Restore

It’s the second method to disable the virus and perform the automatic removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Maysomware. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Maysomware removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Maysomware from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

The only possible way to restore files encrypted by Maysomware is to use data backups. If you do not have them, all you can do is to try alternative methods presented below and hope for the best!

If your files are encrypted by Maysomware, you can use several methods to restore them:

Data Recovery Pro – automatic way to retrieve data

This professional software has already helped thousands of people to restore corrupted, deleted and encrypted files. Thus, you should give this tool a try as well!

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Maysomware ransomware;
  • Restore them.

Take advantage of Windows Previous Versions feature

If System Restore has been enabled before ransomware attack, you should follow the steps below and copy previously saved versions of the encrypted files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer

It’s unknown whether Maysomware ransomware deletes Shadow Volume Copies or not. If not, you should employ ShadowExplorer and recover your files with the help of it.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Maysomware decryptor is not available yet.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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