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Remove Payransom@qq.com ransomware (Removal Guide) - Decryption Methods Included

removal by Jake Doevan - - | Type: Ransomware

Payransom@qq.com ransomware is a cryptovirus that is related to the Audit ransomware

Payransom@qq.com ransomwarePayransom@qq.com ransomware is the crypto-extortionist that is using this contact email to get in contact with its victims. This email address is also placed as a part of the file extension which is appended to each of encrypted files. According to 2spyware research team, this particular crypto malware is hailing from the Dharma ransomware family and has been used by Audit ransomware and Cccmn ransomware. The “Payransom” term has been actively used because of the common phrase. However, this ransomware family is especially dangerous, and you shouldn't even consider paying the ransom because it may lead to more damage on your computer or even money and data loss.[1] Payransom@qq.com virus has been quite active recently. However, the main reason why it raised so much attention because it demands a huge ransom payment from its victims. A few people searching for help have revealed that ransom demand goes up to $10000. 

Name Payransom@qq.com ransomware
Type Cryptovirus
Related Dharma ransomware
Symptoms Locks users' files, marks them with a file extension, demands ransom for an alleged decryption key
Ransom note FILES ENCRYPTED.txt
Encryption method RSA or AES algorithms
Affects Personal data like documents, photos, videos or even backups and archives
Distribution Spam email attachments with infected files
Elimination For best Payransom@qq.com ransomware removal results use anti-malware tools and clean the system with Reimage Reimage Cleaner additionally 

Payransom@qq.com ransomware virus starts the attack with system changes that may include altering Windows Registry or more important parts of the device that affects the performance significantly or even results in damage to the machine. You should note that the best solution is a full system scan on the computer because anti-malware tools can fix virus damage and remove all related files and programs.

When Payransom@qq.com ransomware infiltrates the device, you cannot notice changes until the encryption process[2] is done. Ransomware runs in the background and loads additional processes, but the main thing that scares people is data locking and ransom demanding.

Payransom@qq.com ransomware virus modifies the original code of your files and then marks encrypted data using the specific extension. It may contain this email address or any additional word ant the end. It goes after the original document name, for example, MyPicture.payransom@qq.com.AUDIT.jpg. 

Questions about Payransom@qq.com ransomware

The encryption process is then followed by Payransom@qq.com ransomware message to the victim. This ransom note is placed in a file FILES ENCRYPTED.txt and reads the following:

all your data has been locked us
You want to return?
write email payransom@qq.com

Also, Payransom@qq.com ransomware delivers payment instructions to your screen when the targeted data get locked and encrypted. This is a feature that Dharma ransomware versions always have. The program window states about the possible danger and encourages people following the guide thoroughly.

We do not recommend paying the ransom and as many other security experts[3], we suggest employing reputable anti-malware tools for Payransom@qq.com ransomware removal. For better results scan the system using Reimage Reimage Cleaner and make sure that the system is clear. 

Since the main problem with ransomware is encrypted data, you need to remove Payransom@qq.com ransomware and make sure that the computer is malware free because you need a clear system for data recovery. Trusting criminals and virus developers is not an option, so you need to have file backups or use data recovery tools and programs. We have a few options below the article for you.

Payransom@qq.com ransomware virus
Payransom@qq.com ransomware is the crypto-demanding malware that was created by dangerous cyber criminals.

Infected email attachments have the direct macro trigger

When getting emails and various notifications paying attention to the sender can be a crucial step because you may get a legitimate-looking email from the company, but the email is fake and contains the macro virus-filled document.[4] When you open the Microsoft Excel or Word document attached to the email, you may get a message that suggests enabling the content, and when you do so macros get triggered and loads the malicious script on the device directly.

Unfortunately, the email may also contain a direct link or activate the script automatically. This way your machine gets infected immediately after the document gets downloaded and opened on the computer. Various trojans and other malware can be set to infiltrate the system and install ransomware. 

You can avoid these infiltrations if you choose to take precautionary measures and clean the email box more often. You can also delete the suspicious emails or scan documents before downloading them on the machine. Having an antivirus program and scanning the device more frequently can also improve the performance of your PC.

Get rid of Payransom@qq.com ransomware and associated files or malicious programs

To properly perform Payransom@qq.com ransomware removal, you should go with the automatic virus termination method using tools like Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner or Malwarebytes because the anti-malware program can indicate all possible threats besides the cryptovirus. A thorough system scan takes a few minutes and helps improve the performance or fix the virus damage.

To remove Payransom@qq.com ransomware, get the reputable tool from the official provider or trustworthy source and run a full malware scan. Then follow suggested steps and eliminate all cyber threats. Double-check and scan the device again before attempting any data recovery.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Payransom@qq.com virus, follow these steps:

Remove Payransom@qq.com using Safe Mode with Networking

Activate the Safe Mode with Networking function to get rid of Payransom@qq.com ransomware virus and its hazardous activity:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Payransom@qq.com

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Payransom@qq.com removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Payransom@qq.com using System Restore

Use these instructing steps to turn on the System Restore feature and deactivate the file locking threat:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Payransom@qq.com. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner and make sure that Payransom@qq.com removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Payransom@qq.com from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Payransom@qq.com, you can use several methods to restore them:

Use Data Recovery Pro to recover some of your valuable documents

If Payransom@qq.com ransomware has locked your files, here is a method that might solve the problem and help you restore your files. It also helps with accidentally deleted data

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Payransom@qq.com ransomware;
  • Restore them.

Windows Previous Versions feature tool might unlock data

Try out this tool if you want to unlock files that were encrypted by Payransom@qq.com ransomware

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try Shadow Explorer to get back your files

However, before using this tool check if the ransomware virus did not delete Shadow Copies of encrypted documents

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Currently, there is no official decryptor released

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Payransom@qq.com and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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