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Remove Please complete a quick survey to continue (Virus Removal Guide) - Oct 2016 update

removal by Jake Doevan - - | Type: Adware

“Please complete a quick survey to continue” – a scam trying to extort users' personal information

Displaying Please complete a quick survey to continue scam

“Complete a quick survey to continue” warning message is a cyber scam,[1] used by cybercriminals to extort valuable information form its victims. If you continuously get redirected to a dubious website which asks you to “complete 1 of the offers to unlock the content” or similar, it is highly likely that your PC has been invaded by adware (ad-supported program).

You might be redirected to “Complete an offer to continue your download” domain by visiting a malicious website. However, adware causes these messages continuously appear and out of nowhere. The purpose of PUPs is to deliver various ads, pop-ups, banners, deals, offers to users while constantly disturbing their browsing sessions. However, these dubious apps are not useful in any way. Hence, users should hurry up the “Complete a quick survey to continue” removal.

The fake alert sounds extremely fishy. Firstly, the crooks ask users to perform the survey so they can go back to normal computer operation. Then, they thank the participant for the aid provided, which helps developers to create “perfect personal computer experience.” Scammers even promise that collected funding will be assigned to selected charities.

Finally, they finish with a weird “Actually do the survey otherwise I will delete system 32”. It comes out more like a treat, so you should realize that you are dealing with scammers (additionally, deleting system 32 is almost impossible). Thus, do not participate in these surveys as the message is a blatant lie. 

If a user proceed with the survey, they might encounter the following messages:

  • “Waiting for offer completion.. after successful participation of an offer above this page will unlock and restore normal access”
  • “Please use real information”
  • “We are validating your completion. This page will unlock once you have completed an offer or survey… return to the main page”

The primary goal “Complete a quick survey to continue” scam is to steal personal information[2] and either sell it to third-parties or use it for criminal purposes. That's why it asks users to enter personal data, which typically includes email, telephone number, ID number, address, social security number, etc.

Adware programs are not as perilous as malware (ransomware, spyware and similar). However, the presence of this type of threat cannot be ignored as it endangers victims' personal data and opens the door to other malicious cyber threats. Thus, ignore the fake message and proceed with “Please complete a quick offer to download” removal instead. The easiest way to eliminate the virus is by employing a robust security software (like Reimage Reimage Cleaner Intego) and performing a full computer scan.

Questions about Please complete a quick survey to continue

Please complete a quick survey to continue virusPlease complete a quick survey to continue is a fake alert which tries to extort personal information from victims.

You can easily infect your PC with PUPs while installing freeware or shareware

Typically, inexperienced computer users are unaware of adware distribution methods. Thus, its creators employ bundling tactic, which allows them to sneak in additional components into victims' computers without them noticing it. Typically, apps like video converters, PDF creators, media players hide unwanted programs within their installers.

To avoid undesired applications, you should never rush the installation process and read through instructions, Privacy Policy/EULA attentively. Afterward, make sure you choose Advanced, or Custom installation mode instead of Recommended/Default one as the latter will not let you deselect additional components.

Remove “Please complete a quick survey to continue” scam and do not risk your privacy anymore

Adware can be especially frustrating to deal with, as it disturbs browsing sessions on a regular basis. However, compromised browser performance is just one of many reasons for “Complete a quick survey to continue” removal. Research shows[3] that cybercrooks are trying to steal personal information and use it for illegal purposes.

Luckily, eliminating adware is not a very complicated task so anybody can perform it. All you have to do is select the method which appeals to you: manual or automatic.

Manual “Please complete a quick survey to continue” elimination should only be performed by individuals who possess a decent computer knowledge. Otherwise, they risk a re-infection of the virus immediately after a browser restart. If you think that this method is for you, check our guide below.

However, most users should download and install a reputable anti-malware software and remove “Please complete the survey” automatically. This method is fast and safe. Also, security program will protect you from future PUP or malware infections. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Please complete a quick survey to continue, follow these steps:

Erase Please complete a quick survey to continue from Windows systems

To eliminate Please complete a quick survey to continue scam from your Windows OS, follow these steps:

To remove Please complete a quick survey to continue from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Please complete a quick survey to continue (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate Please complete a quick survey to continue from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Please complete a quick survey to continue from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Please complete a quick survey to continue-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Please complete a quick survey to continue, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Please complete a quick survey to continue and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Please complete a quick survey to continue-related entries.Uninstall from Mac 2

Get rid of Please complete a quick survey to continue from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Please complete a quick survey to continue and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Please complete a quick survey to continue removal.Reset Internet Explorer

Remove Please complete a quick survey to continue from Microsoft Edge

Reset your MS Edge browser settings to default.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Please complete a quick survey to continue-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Please complete a quick survey to continue from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Please complete a quick survey to continue and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Please complete a quick survey to continue did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Please complete a quick survey to continue removal.Reset Firefox 2

Delete Please complete a quick survey to continue from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Please complete a quick survey to continue by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Please complete a quick survey to continue-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Please complete a quick survey to continue removal.Reset Chrome 2

Erase Please complete a quick survey to continue from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Please complete a quick survey to continue and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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References
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  1. yazan says:
    October 22nd, 2013 at 9:08 am

    anybody nows how

  2. htetaungshine says:
    May 16th, 2014 at 3:50 pm

    Please Help me survey unlock

  3. Anumosx says:
    February 15th, 2015 at 3:39 pm

    Were Good Workng

  4. alim says:
    June 7th, 2015 at 11:50 am

    so you have to go to search another game without a password..

  5. ZARIF says:
    March 18th, 2016 at 1:16 am

    HOW CAN UNLOCK SURVEY ANEYBODY KHONW

Your opinion regarding Please complete a quick survey to continue