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Remove “Porn virus detected” Microsoft support scam virus (Removal Instructions) - 2017 update

removal by Jake Doevan - - | Type: Malware

“Porn virus detected” scam is a fake message seeking to steal the money from unaware PC users

"Porn Virus Detected" image

“Porn Virus Detected” scam has been used to scare people and convince them to call Microsoft Support Team via 1 844 786 8921 number. Even though computer users are familiar with similar tech support scams like “Microsoft Warning Alert,” “Microsoft Alert,” and many other, somehow hackers manage to trick people to think that “Porn Virus Detected” fake error is legitimate.

Researchers also say that the alert is also known as “Microsoft Has Detected A Porn Virus”. At this point, we want to assure you that it is merely an attempt to lure you into doing something that would disadvantage you financially or in some other ways[1]. If you are annoyed by the fake pop-up, you can remove “Porn Virus Detected” pop-up by following our elimination instructions that are attached just below this article.

Speaking about the activity of the virus, it redirects users to malicious websites which then open dialog windows informing that some major security infringement has occurred on their computers. In the case of Porn Virus Detected hijack, the potential victims are threatened that they have been infected with some malware they picked up while browsing on adult content websites.

Be aware that there are other scare tactics that the scammers may employ. For instance, “Windows Defender Alert: Zeus Virus” tricks its victims into thinking their computers are infected with a malicious Zeus virus, and their banking credentials and even finances are at risk.

"Porn Virus Detected" illustration"Porn Virus Detected" virus tries to trick users to believe that their computer is infected with malware.

To employ scamming techniques, hackers urge to call “certified” Microsoft Support Team via the toll-free number. However, your system is not actually at risk and is probably infected with some adware, at best.

Therefore, you shouldn't even consider contacting the criminals since the supposed tech support number actually transfers you to the scammers who will then use all their wits to gain some profit out of you. They might even ask you for the remote access[2] of your device and try to rig its system and charge you money for its repair.

While they have their hands on your computer, the criminals may also install some tracking software, keyloggers and phishing programs to spy on your browsing activity. Thus, it is crucial to start “Porn Virus Detected Virus” removal as soon as the first pop-up appears on your screen. You can only imagine the consequences if you fail to do so in time. You can pick a professional security software and get rid of it within seconds. We recommend using ReimageIntego or Malwarebytes.

The presence of PUPs is the reason why you see fake alert messages

Fake alerts do not spread on their own. Instead, they travel together with potentially unwanted programs (PUPs) that are bundled with freeware. They can infiltrate into your system without your knowledge if you tend to download software from suspicious websites without a decent inspection. 

Experts from SenzaVirus.it[3] note that you can protect your system from PUPs if you always choose Advanced or Custom settings and unmark all pre-selected permissions to install unknown programs.

Additionally, it is important to stay away from sponsored ads and other malicious content that is widely accessible on the web. Remember that even if you accidentally click on advertisements that might seem genuine, you risk installing malware or other computer infections on your system. 

Detailed explanation of “Microsoft Has Detected A Porn Virus” elimination process

First of all, we advise you not to try to remove “Porn Virus Detected” virus yourself. If you have contacted the criminals, they might have installed other malicious software on your PC, such as spyware, adware or even ransomware.

Besides, potentially unwanted programs (PUPs) are closely related to additional plug-ins or browser extensions seeking to disrupt computer's performance and initiate other problems. Thus, to make sure that your system is safe, it is not enough to detect and eliminate only the adware program. 

Even though “Porn Virus Detected” removal is a complicated process, we offer free termination instructions that you can use. They are located at the end of this article. If you follow them carefully, they will help you to detect the PUP and get rid of the annoying fake pop-up.

However, we still recommend opting for automatic elimination of the adware. You can download a powerful security software and let it scan your files attentively. Note that it is the best solution to grant your system's safety.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Porn virus detected” Microsoft support scam virus, follow these steps:

Uninstall “Porn virus detected” Microsoft support scam from Windows systems

Our team has prepared step-by-step instructions on how to remove “Porn Virus Detected” from your Windows OS. Be aware that automatic removal is the best option since potentially unwanted programs (PUPs) do not travel alone. However, if you still opt for the manual elimination, check the guide below.

To remove “Porn virus detected” Microsoft support scam virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Porn virus detected” Microsoft support scam virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete “Porn virus detected” Microsoft support scam from Mac OS X system

To get rid of this fake error, make sure you run thru your recently installed programs and remove the ones that look suspicious or you can't remember installing on your system.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Porn virus detected” Microsoft support scam virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Porn virus detected” Microsoft support scam virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Porn virus detected” Microsoft support scam virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Porn virus detected” Microsoft support scam virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Porn virus detected” Microsoft support scam virus-related entries.Uninstall from Mac 2

Eliminate “Porn virus detected” Microsoft support scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Porn virus detected” Microsoft support scam virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Porn virus detected” Microsoft support scam virus removal.Reset Internet Explorer

Erase “Porn virus detected” Microsoft support scam virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Porn virus detected” Microsoft support scam virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of “Porn virus detected” Microsoft support scam from Mozilla Firefox (FF)

”Microsoft Has Detected A Porn Virus” is categorized as a PUP and it has a tendency to stealthily install add-ons to help it perform its malicious activity. Thus, you need to remove all suspicious components from your Mozilla browser to make sure that your PC is adware-free.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Porn virus detected” Microsoft support scam virus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Porn virus detected” Microsoft support scam virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Porn virus detected” Microsoft support scam virus removal.Reset Firefox 2

Remove “Porn virus detected” Microsoft support scam from Google Chrome

Google Chrome browser can be fixed by uninstalling Porn Virus Detected and extensions that might be related to it. If you don't know how to do that, follow the instructions that are indicated below:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Porn virus detected” Microsoft support scam virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Porn virus detected” Microsoft support scam virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Porn virus detected” Microsoft support scam virus removal.Reset Chrome 2

Uninstall “Porn virus detected” Microsoft support scam from Safari

To get rid of Porn Virus Detected scam on Safari, you need to reset this browser completely. This is the easiest way to eliminate the virus and forget disturbing ads that it causes.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Porn virus detected” Microsoft support scam virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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