Severity scale:  
  (12/100)

Remove Relosoun.com (Virus Removal Guide) - updated Jan 2021

removal by Lucia Danes - - | Type: Adware

Relosoun is a phishing site that exposes users to a variety of scams in order to obtain their personal information

Relosoun.com image

Relosoun is a malicious website that tries to trick users into participating in fake surveys to make them install bogus software, subscribe for questionable services or retrieve personal information from them.[1] When Google Chrome, Mozilla Firefox, Safari, or other browser users end up on scam sites like Congratulations Amazon user, Amazon membership rewards, or similar, there is a high chance that their machine is infected with adware – a potentially unwanted program that seeks to gain revenue through advertisement. However, Relosoun developers do not care if the commercial content that is shown is safe, and users might end up losing their money or even expose their personal data, which can later result in identity theft. Additionally, adware is often used to spy on people, recording browsing history and other details to serve targeted ads, pop-ups, in-text links, banners, etc.

Name Relosoun
Type Adware
Danger level Medium. No essential system changes, although can lead to unsafe sites
Symptoms Users encounter numerous redirects to questionable sites and receive intrusive ads while browsing
Distribution technique Software bundling
Elimination Use a robust security tool to uninstall Relosoun.com and scan the system with ReimageIntego to fix PUP damage

Users who do not pay attention during the installation of freeware might unconsciously install Relosoun.com adware as well. Once it settles, this PUPs modifies specific browser settings to access information about its users. As a result, this ad-supported program collects various non-personally identifiable data. 

The gathered information is exploited to learn more about adware users and target them with customized Relosoun.com ads and redirects. In other terms, developers of the PUP aim to attack as much traffic as possible to the affiliate sites and increase pay-per-click[2] revenue. 

Relosoun.com illustrationRelosoun.com is a redirect virus which leads to affiliate pages.

Unfortunately, none of the contrivers actually monitor the content they promote and check where Relosoun.com redirect virus leads people. Therefore, some ads might appear in one of the following forms and trigger an automatic installation of malware[3]:

  • in-text;
  • pop-up;
  • banner;

We strongly advise you to not only refrain from clicking suspicious ads but also perform Relosoun.com removal right away. Since adware is hard to identify, the easiest way is to run a full system scan with a reputable security tool. Otherwise, you can find manual elimination instructions below.

Finally, experts suggest installing ReimageIntego after you remove Relosoun virus. This tool is designed to optimize the system, fix virus damage and help avoid most common Windows errors. Thus, it could significantly improve your computer's performance in the long-run.

Learn how to unpack software bundles and avoid PUPs

Developers pack adware programs and freeware together. As a result, users download both applications unconsciously and infiltrate ad-supported programs on their systems. Luckily, there are several simple steps to take in order to avoid potentially unwanted programs (PUPs).

The first step is to change Quick/Recommended settings to Custom/Advanced ones. This way you will see additional components which are included in the software bundle. Once you find them, make sure that you opt out all pre-selected boxes that allow installing adware. 

Another step is to stay away from commercial content online. This includes advertisements, surveys, suspicious pages, and email spam emails. Researchers[4] note that adware programs can also infiltrate via malicious ads once the user clicks on them. Thus, take precautionary measures. 

Uninstall Relosoun.com redirect virus

You have two options to remove Relosoun.com — manual or automatic elimination. The fastest way to complete the uninstall is to run an entire system scan with a reliable malware removal tool. You can either use one from the list below or choose another antivirus. 

If you decide to complete Relosoun.com removal manually, check the instructions below. They are designed to guide you through the elimination procedure and show how to reset affected browsers, including Google Chrome, Mozilla Firefox, Safari, Internet Explorer and others.

Finally, if anti-malware software does not find any infections on your device, you should perform the following steps on your browsers to stop Relosoun.com notifications:

Google Chrome:

  • Click on  Menu (three vertical dots) and select Settings;
  • Scroll down and select Advanced;
  • Enter Content settings;
  • Click on Notifications;
  • Scroll down to the Allow section;
  • Find Relosoun.com, click on three vertical dots and pick Block.

Internet Explorer:

  • Go to Settings > Internet options;
  • Locate Privacy tab and pick Settings (in Pop-up blockers section);
  • Relosoun.com should be on the list – remove it.

Mozilla Firefox:

  • Click on Settings > Options;
  • Go to Privacy & Security;
  • Go to Permissions and select Settings;
  • Find Relosoun.com, click on drop-down menu and select Block.

Relosoun.com notification removalTo stop Relosoun.com notifications on Mozilla Firefox, perform these simple steps.

Safari:

  • Click on Safari and pick Preferences;
  • Go to Notifications;
  • Find Relosoun.com and click on Deny.

Android (Chrome):

  • Go to Menu and choose Site settings;
  • Pick Notifications;
  • A list of Blocked and Allowed notifications from various URLs will appear;
  • Select Relosoun.comC and tap on Clear & Reset.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Relosoun.com, follow these steps:

Delete Relosoun.com from Windows systems

If you want to avoid annoying redirects, delete all unknown applications from Windows.

To remove Relosoun.com from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Relosoun.com (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate Relosoun.com from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Relosoun.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Relosoun.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Relosoun.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Relosoun.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Relosoun.com-related entries.Uninstall from Mac 2

Uninstall Relosoun.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Relosoun.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Relosoun.com removal.Reset Internet Explorer

Erase Relosoun.com from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Relosoun.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove Relosoun.com from Mozilla Firefox (FF)

Fix Mozilla by uninstalling unreliable extensions, add-ons, and plug-ins.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Relosoun.com and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Relosoun.com did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Relosoun.com removal.Reset Firefox 2

Get rid of Relosoun.com from Google Chrome

Follow the instructions below to fix Chrome browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Relosoun.com by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Relosoun.com-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Relosoun.com removal.Reset Chrome 2

Delete Relosoun.com from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Relosoun.com and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Relosoun.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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