Ribd virus Removal Guide
What is Ribd ransomware?
Ribd ransomware is a money extortion-based malware that profits cybercriminals
Ransomware locks all personal files it finds on the system
Ribd ransomware is a computer virus that encrypts all pictures, videos, documents, and other files on the targeted system and then demands a ransom to be paid for a decryption key that could bring data back to normal. Like any other ransomware, cybercriminals are demanding payment in cryptocurrency (Bitcoins) – they ask for as much as $980, although this price might be dropped if the contact is made within the first 72 hours after the infection took place.
When this virus encrypts all personal files, including documents, pictures, audio/video files, databases, etc., it also renames them by appending a .ribd extension to their original names. So a file named “1.pdf”, it would now appear as “1.pdf.ribd”.
The main goal of any ransomware developer is to get paid. Criminals urge victims to contact them via two given emails (firstname.lastname@example.org and email@example.com). This information, along with personal ID and payment details is compiled into a text file _readme.txt, which is dropped on the desktop and other locations within the operating system.
Since this infection is a variant of the Djvu ransomware family, there is a chance that a successful file restore can be performed with a decryption tool created by security researchers in Emsisoft. Even if this option does not work, do not rush to pay the attackers, as there are alternative methods you could try for file recovery – we list them at the bottom of this page.
|Ransom amount||Decryptor price depends on whether the victims contact the hackers within 72 hours. If they do, a 50% discount is applied to lower the price to $490. The original price is $980.|
|Criminal contact firstname.lastname@example.org and email@example.com|
|Distribution||File-sharing platforms, spam emails, deceptive ads, fake installers|
|Malware removal||To safely eliminate any cyber threat from your device, and prevent future infections, use trustworthy anti-malware software|
|System repair||Cryptoviruses encrypt only personal data but do extensive damage to system files and settings. That may lead to various abnormal pc behavior, such as crashing, freezing, severe lag, etc. Restore any damage that the system sustained by using the powerful ReimageIntego system repair tool|
Djvu ransomware family is one of the most pervasive and productive of them all. Since its introduction in late 2017, it launches new versions each week. Although they bear many similarities, they have differences too. Here are some examples of the latest variants:
One of the similarities is that all the latest family members use RSA 2048 encryption technology making them extremely hard to decode. The other one is that all their ransom notes are almost identical. Victims are pushed into paying the ransom by stating that there's no other way to regain their files.
The hackers behind the virus are trying hard to convince people that the necessary decryption tool exists and that it will be delivered. They offer free decryption of one file and provide a link to a video where the decryptor can be seen in action. Lastly, a 50% discount is offered for everyone who contacts within 72 hours.
Ransom note, which is dropped on the system as soon as malware finishes its job, reads the following:
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
Reserve e-mail address to contact us:
Your personal ID:
Paying the ransom might seem like the easiest way out of this uncomfortable predicament, but people have to remember one thing – ransomware attacks can be stopped only if no one pays the criminals. As long as they get paid, the attacks will continue. Ransomware creators can send you another virus instead of a decrypter.
Money extortion message might be devastating, although you should not give in to cybercriminals' demands
Furthermore, cyber criminals might be wrong by stating that there are no other methods to recover your files. As we've mentioned before, companies constantly work to provide ransomware victims with free decryption software so they wouldn't have to pay the criminals a dime.
Therefore, you should remove Ribd ransomware from your infected computer immediately. You will need a trustworthy anti-malware tool for that. If you had one, it clearly failed you by letting the infection through. Upgrade your cybersecurity level by downloading reliable security tools like SpyHunter 5Combo Cleaner or Malwarebytes.
Launch the anti-malware tool and perform a full system scan. Please keep the virus databases of that tool updated frequently so it could stop infections in the future. One of the most important tips is not to ignore antivirus' warnings, especially when you are trying to download a file from a high-risk website.
Djvu ransomware family is known for altering system settings, host files, and other key aspects of the device. These changes might result in various system irregularities, such as BSoD, severe lag, freezing, etc. Fix all these issues with one powerful ReimageIntego tool. Then, you can proceed with the next steps that would help you to remediate your system – we provide all the instructions below.
Most pervasive ransomware uses torrents and cracks to spread
Since Djvu family ransomware has been around for a few years now, cybersecurity experts have envisioned many to its peculiarities. One of which is that they are mostly distributed through file-sharing platforms and particularly popular torrent portals.
There are more than a few reasons for that. Most importantly, these websites don't have end-to-end security, meaning anyone could upload anything to them, and no one ever inspects it. Therefore, people who try to get some licensed software for free could get a big surprise with their downloads.
Ransomware creators upload their creations by camouflaging them as the latest game cracks, unlocked expensive software, and other trickery that would draw the attention of an unaware visitor. As soon as the virus payload file is executed, the whole system is infected within a couple of minutes.
Therefore, we highly advise our readers to stay away from file-sharing platforms. Please don't try to trick the system by getting copyrighted products for free, as you could get in a lot of trouble. Download all software only from its developers or official distributors.
.Ribd file recovery options
Let's make things clear: once ransomware encrypts files, the only method that would 100% be able to recover them is the unique key created by the attackers. Unfortunately, they are not willing to give it up for free since it's the main objective of the virus. This is one of the main reasons ransomware is so devastating, hence backups and precautionary measures are so important.
Most ransomware samples can be detected with an up-to-date anti-malware software
Many users mistakenly believe that they can remove .ribd extension as soon as they perform a scan with anti-malware. Unfortunately, security software is not equipped with file restoration functionality – its only goal is to find and remove all the malicious files caused by the infection.
In other words, you will not restore the encrypted files just by performing a full system scan with security software. At the same time, you should not lose hope, as few alternative methods could help some victims. Here are examples:
- Emsisoft STOP/Djvu decryptor
- Third-party recovery software.
Keep in mind that both of these options are not optimal and might not be successful. However, you should definitely try these solutions before considering the payment to criminals, as, remember, it ultimately proves to criminals that the ransomware business works. Consequently, each payment simply encourages the attackers to infect more victims and extort more money.
Anti-malware can help you get rid of the virus, although it won't restore your data
It does not matter how your Windows machine was infected. Now the most important thing is not to panic. Your data may be encrypted, but you can possibly recover it. Our suggested recovery tools, posted below, might help you to regain access to it.
If they don't, copy all essential data to an offline storage device and wait for a decryption tool to be made available to the public. Then you can remove the virus. To do that automatically, use trustworthy tools such as SpyHunter 5Combo Cleaner or Malwarebytes. Either of these apps will protect your systems from such perils in the future.
In some cases, due to modifications done to the system files and settings, security tools can't be launched. Thus to proceed with Ribd ransomware removal, you'll need to reboot your device in Safe Mode with Networking. If you're not entirely sure how that's done, look below this article for our free instructions.
And lastly, to revert any changes done to your device's system and prevent it from exhibiting any abnormal behavior, cybersecurity experts from LesVirus.fr highly recommend using the ReimageIntego system repair tool. Download the app, launch it, perform a full system scan, and let it do the rest.
Getting rid of Ribd virus. Follow these steps
Important steps to take before you begin malware removal
File encryption and ransomware infection are two independent processes (although the latter would not be possible without the former). However, it is important to understand that malware performs various changes within a Windows operating system, fundamentally changing the way it works.
IMPORTANT for those without backups! →
If you attempt to use security or recovery software immediately, you might permanently damage your files, and even a working decryptor then would not be able to save them.
Before you proceed with the removal instructions below, you should copy the encrypted files onto a separate medium, such as USB flash drive or SSD, and then disconnect them from your computer. Encrypted data does not hold any malicious code, so it is safe to transfer to other devices.
The instructions below might initially seem overwhelming and complicated, but they are not difficult to understand as long as you follow each step in the appropriate order. This comprehensive free guide will help you to handle the malware removal and data recovery process correctly.
If you have any questions, comments, or are having troubles with following the instructions, please do not hesitate to contact us via the Ask Us section.
It is vital to eliminate malware infection from the computer fully before starting the data recovery process, otherwise ransomware might re-encrypt retrieved files from backups repeatedly.
Isolate the infected computer
Some ransomware strains aim to infect not only one computer but hijack the entire network. As soon as one of the machines is infected, malware can spread via network and encrypt files everywhere else, including Network Attached Storage (NAS) devices. If your computer is connected to a network, it is important to isolate it to prevent re-infection after ransomware removal is complete.
The easiest way to disconnect a PC from everything is simply to plug out the ethernet cable. However, in the corporate environment, this might be extremely difficult to do (also would take a long time). The method below will disconnect from all the networks, including local and the internet, isolating each of the machines involved.
- Type in Control Panel in Windows search and press Enter
- Go to Network and Internet
- Click Network and Sharing Center
- On the left, pick Change adapter settings
- Right-click on your connection (for example, Ethernet), and select Disable
- Confirm with Yes.
If you are using some type of cloud storage you are connected to, you should disconnect from it immediately. It is also advisable to disconnect all the external devices, such as USB flash sticks, external HDDs, etc. Once the malware elimination process is finished, you can connect your computers to the network and internet, as explained above, but by pressing Enable instead.
Scan your system with anti-malware
If you are a victim of ransomware, you should employ anti-malware software for its removal. Some ransomware can self-destruct after the file encryption process is finished. Even in such cases, malware might leave various data-stealing modules or could operate in conjunction with other malicious programs on your device.
SpyHunter 5Combo Cleaner or Malwarebytes can detect and eliminate all ransomware-related files, additional modules, along with other viruses that could be hiding on your system. The security software is really easy to use and does not require any prior IT knowledge to succeed in the malware removal process.
Repair damaged system components
Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstall is required.
Therefore, we highly recommend using a one-of-a-kind, patented technology of ReimageIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.
- Download the application by clicking on the link above
- Click on the ReimageRepair.exe
- If User Account Control (UAC) shows up, select Yes
- Press Install and wait till the program finishes the installation process
- The analysis of your machine will begin immediately
- Once complete, check the results – they will be listed in the Summary
- You can now click on each of the issues and fix them manually
- If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.
By employing ReimageIntego, you would not have to worry about future computer issues, as most of them could be fixed quickly by performing a full system scan at any time. Most importantly, you could avoid the tedious process of Windows reinstallation in case things go very wrong due to one reason or another.
Restore Windows "hosts" file to its original state
Some ransomware might modify Windows hosts file in order to prevent users from accessing certain websites online. For example, Djvu ransomware variants add dozens of entries containing URLs of security-related websites, such as 2-spyware.com. Each of the entries means that users will not be able to access the listed web addresses and will receive an error instead.
Here's an example of “hosts” file entries that were injected by ransomware:
In order to restore your ability to access all websites without restrictions, you should either delete the file (Windows will automatically recreate it) or remove all the malware-created entries. If you have never touched the “hosts” file before, you should simply delete it by marking it and pressing Shift + Del on your keyboard. For that, navigate to the following location:
Restore files using data recovery software
Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.
While this might sound terrible, not all is lost – data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.
Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:
- Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
- Only attempt to recover your files using this method after you perform a scan with anti-malware software.
Install data recovery software
- Download Data Recovery Pro.
- Double-click the installer to launch it.
- Follow on-screen instructions to install the software.
- As soon as you press Finish, you can use the app.
- Select Everything or pick individual folders where you want the files to be recovered from.
- Press Next.
- At the bottom, enable Deep scan and pick which Disks you want to be scanned.
- Press Scan and wait till it is complete.
- You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
- Press Recover to retrieve your files.
Find a working decryptor for your files
File encryption is a process that is similar to applying a password to a particular file or folder. However, from a technical point of view, encryption is fundamentally different due to its complexity. By using encryption, threat actors use a unique set of alphanumeric characters as a password that can not easily be deciphered if the process is performed correctly.
There are several algorithms that can be used to lock data (whether for good or bad reasons); for example, AES uses the symmetric method of encryption, meaning that the key used to lock and unlock files is the same. Unfortunately, it is only accessible to the attackers who hold it on a remote server – they ask for a payment in exchange for it. This simple principle is what allows ransomware authors to prosper in this illegal business.
While many high-profile ransomware strains such as Djvu or Dharma use immaculate encryption methods, there are plenty of failures that can be observed within the code of some novice malware developers. For example, the keys could be stored locally, which would allow users to regain access to their files without paying. In some cases, ransomware does not even encrypt files due to bugs, although victims might believe the opposite due to the ransom note that shows up right after the infection and data encryption is completed.
Therefore, regardless of which crypto-malware affects your files, you should try to find the relevant decryptor if such exists. Security researchers are in a constant battle against cybercriminals. In some cases, they manage to create a working decryption tool that would allow victims to recover files for free.
Once you have identified which ransomware you are affected by, you should check the following links for a decryptor:
- No More Ransom Project
- Free Ransomware Decryptors by Kaspersky
- Free Ransomware Decryption Tools from Emsisoft
- Avast decryptors
If you can't find a decryptor that works for you, you should try the alternative methods we list below. Additionally, it is worth mentioning that it sometimes takes years for a working decryption tool to be developed, so there are always hopes for the future.
Use Emsisoft decrytor for Djvu/STOP
If you have infected your computer with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.
Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.
- Download the app from the official Emsisoft website.
- After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
- If User Account Control (UAC) message shows up, press Yes.
- Agree to License Terms by pressing Yes.
- After Disclaimer shows up, press OK.
- The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
- Press Decrypt.
From here, there are three available outcomes:
- “Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
- “Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
- “This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.
Create data backups to avoid file loss in the future
One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.
Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:
- Backup on a physical external drive, such as a USB flash drive or external HDD.
- Use cloud storage services.
The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.
Using Microsoft OneDrive
OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:
- Click on the OneDrive icon within your system tray.
- Select Help & Settings > Settings.
- If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
- Once done, move to the Backup tab and click Manage backup.
- Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
- Press Start backup.
After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).
Using Google Drive
Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.
You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.
- Download the Google Drive app installer and click on it.
- Wait a few seconds for it to be installed.
- Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
- Click Get Started.
- Enter all the required information – your email/phone, and password.
- Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
- Once done, pick Next.
- Now you can select to sync items to be visible on your computer.
- Finally, press Start and wait till the sync is complete. Your files are now being backed up.
Manual removal using Safe Mode
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.
Windows 10 / Windows 8
- Right-click on Start button and select Settings.
- Scroll down to pick Update & Security.
- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.
- Select Troubleshoot.
- Go to Advanced options.
- Select Startup Settings.
- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.
Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.
- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.
- Go back to the process, right-click and pick End Task.
- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.
Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.
- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
- Pick Clean up system files.
- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
After you are finished, reboot the PC in normal mode.
Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Ribd and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes
How to prevent from getting ransomware
Stream videos without limitations, no matter where you are
There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.
Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.
Data backups are important – recover your lost files
Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.
While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.