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Remove Roger ransomware (Improved Guide) - Decryption Methods Included

removal by Jake Doevan - - | Type: Ransomware

Roger ransomware – a relative of Dharma/Crysis family that appends the .ROGER extension to encrypted data

Roger malwareRoger malware - ransomware that locks all files and documents on the targeted Windows computers and urges for a ransom

Questions about Roger ransomware

Roger ransomware is a file-encrypting parasite that resides from Dharma and Crysis. The malware has been spotted by 61 AV engines out of the total 71, according to VirusTotal data.[1] The infiltration process of this virtual parasite begins with injecting bogus tasks and files into the Windows Task Manager and Registry section. These processes allow the automatical Roger virus boot-up process and executes the encryption on all data files and documents found. The malware uses unique keys to lock up components and leaves their names with the .ROGER appendix added. Afterward, specific demands are placed in the FILES ENCRYPTED.txt message and in an HTML file where the criminals provide their contact email – backdata.company@aol.com.

Name Roger ransomware
Category Ransomware virus/file-encrypting virus/ransom-demanding virus
Family This virtual parasite comes from the Dharma/Crysis family
Danger level The malware holds the danger level of high. Once it appears on the targeted Windows computer, it starts encrypting all files and documents found. Continuously, the virus might install additional infections along its side
Appendix After the files are locked with a unique encryption cipher, all of the components receive the .Roger appendix added to their filenames
Ransom note The crooks provide the FILES ENCRYPTED.txt ransom message which holds the demands that are required for receiving the decryption software
Contact email backdata.company@aol.com email address is provided in the ransom note as a way to reach the cybercriminals
Spreading Ransomware developers lean on various deceptive and social engineering techniques. However, the most popular methods to install malware on targeted machines is by delivering the malicious payload via email spam and infectious attachments, peer-to-peer networks such as various piracy pages that hold software cracks, vulnerable RDP configuration that does not include any passwords or holds very weak ones
Main goal The ransomware seeks to benefit from its victims by threatening them about the impossibility to decrypt files on their own. The crooks try to force people to believe that the only way to restore important data is by purchasing the decryption tool from them directly
Elimination tip You should take immediate action towards the malware removal process once you find the ransomware on your computer system. Employ reliable antivirus software to complete the entire task as manual elimination is not a safe and convenient possibility in this situation
Repair process If the ransomware virus has damaged some system components, you can try repairing them by employing specific system repair software. We recommend trying Reimage Reimage Cleaner Intego as this software might appear helpful

Roger ransomware can make multiple changes to your Windows computer system and run hazardous process in the background. If it would not be for the new extensions and displayed ransom note, you might not even recognize that something has gone wrong until you try to load some type of file and it does not open properly.

However, Roger ransomware wants to make sure that it has been spotted by the victims in order to collect income. In this case, the criminals urge to follow some type of rogue link which can be entered only via the Tor browser:

YOUR FILES ARE ENCRYPTED
Don't worry,you can return all your files!
If you want to restore them, follow this link:zombietry4o3nzeh.onion/?ticket=Rt31ws32vJLxvwudeH_1E857D00
Use Tor Browser to access this address.
If you have not been answered via the link within 12 hours, write to us by e-mail:backdata.company@aol.com
Attention!
Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

You should never trust Roger ransomware and avoid its demands. We do not recommend proceeding with the suspicious link as you cannot know where it might take you to. You might be lured into some type of scam, convince to provide a big sum of money, get your identity stolen. Anything can happen on the dark web.

A wiser option would be to remove Roger ransomware from your Windows machine and try other data recovery possibilities. At the end of this article, you will be provided with some data restoring techniques some of which might be very helpful if properly used. Even though there is no 100% guarantee that the software will work, almost any type of option is better than risking to pay the criminals huge sums of money and losing them for nothing.

Roger ransomwareRoger ransomware is a dangerous malware form that can travel via vulnerable RDPs, software cracks, and malicious emails

Continuously, Roger ransomware might be able to launch PowerShell commands that delete or destroy Shadow Copies[2] of encrypted data. This is used to harden the decryption process for the victims. Also, the malware might be able to permanently damage the Windows hosts file to prevent access to security-related forums and websites.

Once you are completing the Roger ransomware removal process, do not forget to eliminate the hosts file, otherwise, you might still be forbidden from visiting some pages online. In addition, the malware might inject certain processes and entries that would allow the parasite to boot up every time the system is turned on or avoid antivirus detection.

Moreover, Roger ransomware might carry other malicious infections such as trojans, cryptocurrency miners, and other parasites to the Windows computer system. If you do not get rid of the ransomware fast, you might end up with multiple severe cyber threats on the machine and experience unrepairable system damage.

Once you are eliminating the cyber threat, you should check the entire system for all possibly-damaged locations that might have been infected by Roger ransomware. If you find some corrupted components, you can try repairing them with the help of Reimage Reimage Cleaner Intego software or any other tool from your own likings.

Roger ransomware virus

The spreading tactics of the ransomware payload

According to security experts from NoVirus.uk,[3] ransomware infections are intensively spread by using deceptive and social engineering techniques. The criminals often target computer systems that hold weak protection and are easy to compromise. Lacking antivirus software might be an indicating factor for hackers to attack you.

However, these people use email spam as a way to reach the victim. They send official-looking messages that supposedly come from reliable shipping firms such as FedEx, DHL, banking organizations, healthcare, etc. The crooks insert the malicious payload in a hyperlink and leave it in the message itself or attach an infected file/document to the email.

A tip from us would be to always identify the sender and check in case the message is coming from an unrecognizable email address. Also, verify the entire text and look for grammar/style mistakes that usually would be spottable. Last but not least, do not open any clipped attachments before scanning them with reliable antimalware software.

Furthermore, ransomware viruses might be distributed via third-party sources such as p2p networks through indirect downloading links of software cracks. Also, RDPs that include weak password protection or are left unprotected at all, are also the main targets of cybercriminals that can enter the targeted systems via the hacked RDP.

It is advisable to use only antimalware for Roger ransomware removal

We want to warn all users that Roger ransomware is a dangerous cyber threat that can scatter malicious products all over the Windows computer system. Regarding this fact, automatical elimination would be the best option.

To remove Roger ransomware from the infected system, you need strong system software. Also, you should try to find infected components on your machine by employing a program such as SpyHunter 5Combo Cleaner or Malwarebytes. Afterward, try fixing all damaged objects by using Reimage Reimage Cleaner Intego as it might be helpful in some cases.

After Roger ransomware removal, you should go to the end of this article where you will be able to find some data recovery tips. Even though there is no 100% guarantee that this software will be helpful, giving a try to these products is still a way better decision than paying the criminals and taking risks of getting scammed.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Roger virus, follow these steps:

Remove Roger using Safe Mode with Networking

To stop malicious processes on your Windows computer, boot the machine in Safe Mode with Network. Below you will find the instructions needed for this task.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Roger

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Roger removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Roger using System Restore

To diminish harmful activities on the machine, you should activate the System Restore feature. Achieve such goal by applying the following steps.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Roger. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Roger removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Roger from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Roger, you can use several methods to restore them:

Activate Data Recovery Pro for file restoring tasks.

Use this software to recover some of your data files and documents that have been touched by the ransomware virus.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Roger ransomware;
  • Restore them.

Employ Windows Previous Versions feature for data recovery.

Try using this feature for recovering some components that have been touched by the malware.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Using Shadow Explorer might help with file restoring.

This tool might be helpful for file recovery if the ransomware virus did not destroy Shadow Copies of the encrypted documents.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Cybersecurity specialists are currently working on the official decryption tool.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Roger and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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