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Rotor ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Ransomware family has a new family member – Rotor virus

Rotor virus is a brand new ransomware virus that has been recently spotted spreading online. File-encrypting viruses are quite trendy right now. Hackers are inspired by famous and successful ransomware viruses that swindle huge amounts of money. In this case, Rotor ransomware does not differ from other viruses belonging to this category. The virus is designed to corrupt various types of files and make them useless by appending unique file extensions. After data encryption, virus appends !____GLOK9200@GMAIL.COM____.tar or !____cocoslim98@gmail.com____.tar file extensions. Indeed, these extensions are email addresses that victims need to contact cyber criminals in order to get more information about the possibility to get back access to their personal files. However, if your computer was infected with this malware, you don’t need to waste your time and contact crooks. We already know what they say. They ask to pay a huge ransom for the opportunity to decrypt your files. Instead of chatting and sending data to the criminals, remove Rotor from your PC. The easiest way to eliminate malware is to use Reimage or other strong anti-malware program.

Questions about Rotor ransomware virus

Ransomware viruses usually change desktop background with a scary picture and drop various ransom notes on the desktop, or other folders were corrupted files are. However, Rotor virus keeps information related to file encryption and decryption as a secret until victims contact them. Hackers are not willing to chat via email as well. They briefly explain that victims need to pay 7 Bitcoins (that equals to 4400 USD) for encoding files. Indeed, the price is enormous, and we do not recommend paying it. However, criminals want to earn victims’ trust by offering them to decrypt one file for free: they have to send one file that is not bigger than 30 MB and crooks will send decrypted file soon. If Rotor damaged your files, you might want to get back at least one important file for free, but we don’t recommend playing with criminals. This activity might be dangerous and put your computer at even bigger risk. With an encoded file, you might get other malware as well. The size of the ransom is really huge compared to other ransomware viruses. Usually, victims are asked to pay from about 1 to 3 Bitcoins. We never advise paying any money for cyber criminals. According to various researchers, hackers tend to disappear after receiving the money. The main purpose of ransomware is to wheedle money from terrified computer users. If ransomware has infected your computer, you should worry about your computer’s state first. The virus not only corrupts your files but also might let other malware inside. Therefore, you have to initiate Rotor removal as soon as you see it’s dirty steps on your PC.

The example of Rotor virus attack

How can my computer get infected with ransomware?

One particular distribution technique of Rotor malware is still unknown. However, the authors of malware might be using the same strategies as other ransomware developers. Spam emails are the primary distribution technique, so you might receive the virus in your personal or work email. We always recommend double check information about the sender before opening any attachments. Ransomware might spread via safely-named Word or PDF files. Malware is also distributed via infected ads which might be placed not only on questionable and high-risk websites but also on reputable and official sites. Indeed, it might be difficult to understand which advertisement is safe and which one – dangerous. In this case, reliable antivirus programs help a lot. Moreover, Rotor ransomware might infiltrate your computer if you install software or updates from unknown and insecure sources. So, stay away from Torrents and various file-sharing services.

How to get rid of Rotor ransomware virus?

To remove Rotor from your computer, you have to reboot your PC into Safe Mode with Networking. Then, you have to employ powerful malware removal tool. Sometimes ransomware block access or particular features of the antivirus program. In this case, you should carefully follow our prepared instructions below and eliminate malware manually. When you complete the last Rotor removal step, scan your computer with an updated anti-malware program. For virus elimination and further protection we recommend Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Rotor ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Rotor virus Removal Guide:

Remove Rotor using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Rotor

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Rotor removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Rotor using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Rotor. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Rotor removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Rotor from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Cyber criminals always want to convince victims that they can restore their files only if they make a payment. The creators of Rotor virus asks for more than 4 thousand dollars. No matter how valuable and important your files are, do not consider paying so much money! After virus elimination, you can restore your files from backup copies. If you do not have them, you can try additional methods described below. 

To protect your computer from ransomware attacks in the future, we recommend installing reputable and strong anti-malware/anti-spyware program. Besides, you should make backup copies regularly, because creators of the ransomware will not give up soon. Make sure all your important files are protected!

If your files are encrypted by Rotor, you can use several methods to restore them:

Restore locked files with Data Recovery Pro

This tool was created for locating and restoring files after system wreckage. However, you can still try to use this tool to decrypt files locked by Rotor virus. 

Retrieve corrupted files using Windows Previous Version feature

If you have enabled System Restore function previously, you can use this method for retrieving individual files. Unfortunately, this method does not allow recover all encrypted files. Hopefully, you will be able to get back at least few of your files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Restore data with ShadowExplorer

Usually, ransomware tends to delete Shadow Volume Copies as soon as they infiltrate computer’s system to prevent users from restoring their files. However, if  Rotor virus failed to delete them, you can try to recover your files using this method.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Rotor and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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