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  • Active
  • Severity: Medium
  • Mac Viruses
  • Windows, Mac
  • Verified · Oct 2019

How to remove Safari-protection.com

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Ugnius Kiguolis · The mastermind

Safari-protection.com is a malicious website that prompts users to download suspicious software

Safari-protection.com

Safari-protection.com is a fake alert that targets Mac and iOS users and tries to make them believe that their devices are in big trouble. The scam message is shown in a pop-up window in Google Chrome, Safari, Mozilla Firefox, or another browser and claims that iPhone or Mac computer is infected with malware (with a fake virus e.tre456), due to which all personal information held on the device is in danger of being stolen by cybercriminals.

Safari-protection.com pop-up authors use social engineering to make users believe in these fake claims. Therefore, if you encountered the scam message via this website, please make sure to ignore it – the goal of its authors is to make users download suspicious software on their devices, earning profits in the process. Unfortunately, users might end up with useless scareware[1] programs like Advanced Mac Cleaner, although in some cases Net Shield and other App Store applications are offered. Regardless, you should not trust Safari-protection.com, no matter what is written in the pop-up message.

Name Safari-protection.com
Type Scam
Category Adware, although users might be redirected to the scam page from another malicious site. Thus, if you see a pop-up message from the site, it does not necessarily mean your device is infected, although you should be concerned if these redirects occur often
Symptoms Redirects to scam, phishing, and other suspicious/malicious domains; browser settings changed and new homepage added; new bookmarks added; advertisement banners and intrusive adverts flood every visited site, etc.
Targeted systems macOS/Mac OS X, iOS
Involved risks Installation of other potentially unwanted applications, money loss, malware infections
Termination To get rid of redirects to Safari-protection.com and other bogus sites, you need to uninstall adware app(s) from your device. For that, you can either use anti-malware software like FortectIntego or terminate the infection manually with the help of our instructions below

You are most likely seeing thee bogus Safari-protection.com notifications because of adware[2] infection. Ad-supported software often gets installed along with freeware and shareware apps from third-party sites or after falling a victim of fake Flash/Java update. Once on the system, the adware can show the following signs and symptoms:

  • redirect to ad-filled, scam, phishing, spoofing, or even malware-laden sites;
  • show intrusive pop-ups, deals, banners, offers, coupons, in-text links and other type of intrusive ads on all visited sites;
  • install browser extensions or applications without permission;
  • change web browser settings, including the new tab URL and the homepage;
  • show down the operation of the browser, etc.

Besides being annoying and potentially dangerous, Safari-protection.com adware can also collect and possibly share information about infected users. Data collected is usually non-personally identifiable[3] (Geo-location, technical information, sites visited, links clicked, etc.). However, PUPs also often collect search queries and the IP address, both of which could personally identify the person.

Safari-protection.com adware

Thus, if you worry about your privacy, you should make sure to remove Safari-protection.com pop-ups from your device immediately. For that, you can check our manual removal guide below or use anti-malware tools such as FortectIntego – it would locate and erase all the components of adware automatically.

Safari-protection.com virus scam can present various versions, one of which claims:

Net Shield Required!

Your Safari isn't protected with Net Shield and vulnerable for stealing personal data through showing malware advertisement.

You should install it and activate shield or your privacy and banking information on your Apple device may be stolen by cybercriminals.

2 minutes 46 seconds

Install     Cancel

While Net Shield seems to be a well-rated application on App Store, the way it is promoted is just cheap. It is true that the attackers might get hold of your personal data, but you need malware installed on your device for that, and, the pop-up does not mention that for obvious reasons. Additionally, the pop-up might also claim the Mac device is infected with malware (showing Immediate Action Required prompt), similarly to many other online scams that promote bogus and useless software.

Due to these reasons, we recommend staying away from anything that is promoted through Safari-protection.com – it has nothing to do with Apple, Safari, or other reputable names. It is simply a shady way to sell software – providing false claims and misleading users. Thus, ignore the alert, and take care of Safari-protection.com removal by deleting adware from your computer or phone immediately.

Ways to avoid adware on iOS and macOS/Mac OS X devices

Adware is a very old type of computer infection that was initially called “spyware,” as it was known to gather a lot of (personal) information about users affected by it. However, legislations were set, limiting what ad-supported programs can do, and the developers of most of the well-known ones try to be obedient. Nevertheless, the reputation of adware never recovered, and it remains a “potentially unwanted program” up to this day. That being said, adware is getting more attention from the security research community, as multiple adware campaigns were associated with adware or found to pose a significant security risk to users.

Safari-protection.com scam

Therefore, never treat adware infection lightly, it might be much more than a nuisance that shows you ads all day – it might compromise your privacy and expose you to online threats. Stay away from adware, and your computer or/and the phone will be so much safer. For that, however, you need to be more careful when you are online, as most adware apps are installed unknowingly either due to users' lack of knowledge or ignorance.

When it comes to staying away from adware, you should always make sure you choose the sources for your apps carefully. Ideally, you should only rely on official sources like the App Store or Amazon Store. However, because there are plenty of applications you might want that are only available on third-party sites, you should be aware that this option comes with increased security risks.

Therefore, when you download an application from external sources, make sure you never rush the process by clicking “Next” several times, as you might skip some very important steps. For example, you might miss fine print text which explains that you agree to installed optional components to your device. Other deceptive tricks used in software bundling includes misleading button placement, pre-ticked boxes, and the Recommended/Quick settings. If the latter is chosen instead of Advanced/Quick ones, the list of about to be installed apps will not be disclosed.

Stop Safari-protection.com pop-ups by deleting adware from your Mac

Despite the popular belief, Mac malware is not a myth and has been debunked many times. Therefore, threats like Safari-protection.com virus should not be ignored. While the pop-up does not necessarily mean that your device is infected, you should make sure before making conclusions.

To remove Safari-protection.com pop-ups and other ads on your device, you need to find and eliminate adware. The easiest way to do that is by using anti-malware software, although Safari-protection.com removal is also possible after locating the unwanted apps and then removing them manually.

Before you proceed, you should check the following locations on your computer for malicious entries:

  • ~/Library/LaunchAgents
  • ~/Library/Application Support
  • ~/Library/LaunchDaemons

Additionally, you should go to Apple menu > System Preferences > Profiles and check for unknown profiles and delete them.

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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