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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Ugnius Kiguolis - - | Type: Mac viruses is a malicious website that prompts users to download suspicious software is a fake alert that targets Mac and iOS users and tries to make them believe that their devices are in big trouble. The scam message is shown in a pop-up window in Google Chrome, Safari, Mozilla Firefox, or another browser and claims that iPhone or Mac computer is infected with malware (with a fake virus e.tre456), due to which all personal information held on the device is in danger of being stolen by cybercriminals. pop-up authors use social engineering to make users believe in these fake claims. Therefore, if you encountered the scam message via this website, please make sure to ignore it – the goal of its authors is to make users download suspicious software on their devices, earning profits in the process. Unfortunately, users might end up with useless scareware[1] programs like Advanced Mac Cleaner, although in some cases Net Shield and other App Store applications are offered. Regardless, you should not trust, no matter what is written in the pop-up message.

Type Scam
Category Adware, although users might be redirected to the scam page from another malicious site. Thus, if you see a pop-up message from the site, it does not necessarily mean your device is infected, although you should be concerned if these redirects occur often
Symptoms Redirects to scam, phishing, and other suspicious/malicious domains; browser settings changed and new homepage added; new bookmarks added; advertisement banners and intrusive adverts flood every visited site, etc.
Targeted systems macOS/Mac OS X, iOS
Involved risks Installation of other potentially unwanted applications, money loss, malware infections
Termination To get rid of redirects to and other bogus sites, you need to uninstall adware app(s) from your device. For that, you can either use anti-malware software like Reimage Reimage Cleaner Intego or terminate the infection manually with the help of our instructions below

You are most likely seeing thee bogus notifications because of adware[2] infection. Ad-supported software often gets installed along with freeware and shareware apps from third-party sites or after falling a victim of fake Flash/Java update. Once on the system, the adware can show the following signs and symptoms:

  • redirect to ad-filled, scam, phishing, spoofing, or even malware-laden sites;
  • show intrusive pop-ups, deals, banners, offers, coupons, in-text links and other type of intrusive ads on all visited sites;
  • install browser extensions or applications without permission;
  • change web browser settings, including the new tab URL and the homepage;
  • show down the operation of the browser, etc.

Besides being annoying and potentially dangerous, adware can also collect and possibly share information about infected users. Data collected is usually non-personally identifiable[3] (Geo-location, technical information, sites visited, links clicked, etc.). However, PUPs also often collect search queries and the IP address, both of which could personally identify the person. is a prompt that users may encounter if their Mac device is infected with adware or another potentially unwanted application

Thus, if you worry about your privacy, you should make sure to remove pop-ups from your device immediately. For that, you can check our manual removal guide below or use anti-malware tools such as Reimage Reimage Cleaner Intego – it would locate and erase all the components of adware automatically. virus scam can present various versions, one of which claims:

Net Shield Required!

Your Safari isn't protected with Net Shield and vulnerable for stealing personal data through showing malware advertisement.

You should install it and activate shield or your privacy and banking information on your Apple device may be stolen by cybercriminals.

2 minutes 46 seconds

Install     Cancel

While Net Shield seems to be a well-rated application on App Store, the way it is promoted is just cheap. It is true that the attackers might get hold of your personal data, but you need malware installed on your device for that, and, the pop-up does not mention that for obvious reasons. Additionally, the pop-up might also claim the Mac device is infected with malware (showing Immediate Action Required prompt), similarly to many other online scams that promote bogus and useless software.

Due to these reasons, we recommend staying away from anything that is promoted through – it has nothing to do with Apple, Safari, or other reputable names. It is simply a shady way to sell software – providing false claims and misleading users. Thus, ignore the alert, and take care of removal by deleting adware from your computer or phone immediately.

Ways to avoid adware on iOS and macOS/Mac OS X devices

Adware is a very old type of computer infection that was initially called “spyware,” as it was known to gather a lot of (personal) information about users affected by it. However, legislations were set, limiting what ad-supported programs can do, and the developers of most of the well-known ones try to be obedient. Nevertheless, the reputation of adware never recovered, and it remains a “potentially unwanted program” up to this day. That being said, adware is getting more attention from the security research community, as multiple adware campaigns were associated with adware or found to pose a significant security risk to users. scam claims that users visited porn sites and need to download third-party apps in order to protect themselves for data theft

Therefore, never treat adware infection lightly, it might be much more than a nuisance that shows you ads all day – it might compromise your privacy and expose you to online threats. Stay away from adware, and your computer or/and the phone will be so much safer. For that, however, you need to be more careful when you are online, as most adware apps are installed unknowingly either due to users' lack of knowledge or ignorance.

When it comes to staying away from adware, you should always make sure you choose the sources for your apps carefully. Ideally, you should only rely on official sources like the App Store or Amazon Store. However, because there are plenty of applications you might want that are only available on third-party sites, you should be aware that this option comes with increased security risks.

Therefore, when you download an application from external sources, make sure you never rush the process by clicking “Next” several times, as you might skip some very important steps. For example, you might miss fine print text which explains that you agree to installed optional components to your device. Other deceptive tricks used in software bundling includes misleading button placement, pre-ticked boxes, and the Recommended/Quick settings. If the latter is chosen instead of Advanced/Quick ones, the list of about to be installed apps will not be disclosed.

Stop pop-ups by deleting adware from your Mac

Despite the popular belief, Mac malware is not a myth and has been debunked many times. Therefore, threats like virus should not be ignored. While the pop-up does not necessarily mean that your device is infected, you should make sure before making conclusions.

To remove pop-ups and other ads on your device, you need to find and eliminate adware. The easiest way to do that is by using anti-malware software, although removal is also possible after locating the unwanted apps and then removing them manually.

Before you proceed, you should check the following locations on your computer for malicious entries:

  • ~/Library/LaunchAgents
  • ~/Library/Application Support
  • ~/Library/LaunchDaemons

Additionally, you should go to Apple menu > System Preferences > Profiles and check for unknown profiles and delete them.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Mac OS X system

To stop notifications to be shown on macOS, please follow these instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

After you delete the PUP, give Firefox a fresh start, as adware often changes browser settings:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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