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Remove Chill Tab virus from Mac

removal by Olivia Morelli - - | Type: Browser Hijackers

Chill tab virus is a suspicious application that is mostly targeting Mac OS X users

chill tab virus

Questions about Search.chill-tab.com virus

Chill Tab virus is a potentially unwanted program which has become a serious pain to Mac users. When infected, you can notice a fake pop-up saying “Scanning for Browser updates.” According to victims, this ad is displayed every time you start your browsing on Safari, Chrome or any other web browser.[1] The virus can also assign hxxp://Search.chill-tab.com/ to default start and search settings without your approval.

Name Chill Tab virus
URLs  Tab.chill-tab.com; Search.chill-tab.com
Type Browser hijacker
Related to MacSearch, hkijingy.me, updates.ijnewhb.com, dn.macapproduct.com
Main issues caused Redirects to sponsored websites, causes annoying pop-ups, slows down the web browser
main dangers Victims can be tricked into visiting an infected website, install fake software
Removal To get rid of the hijack, use Reimage Reimage Cleaner Intego 

Chill-Tab extension[2] was spotted in July 2017 for the first time. Since then, it has been spreading with the help of different components, including “MacSearch,” “hkijingy.me,” “updates.ijnewhb.com,” “cdn.macapproduct.com,” and others. Make sure you eliminate these from your system to prevent additional unacceptable behavior on your computer.

Browser hijackers are programs designed to make victim’s web browsers open a specific website frequently. In this case, it is Search.chill-tab.com. It presents a typical-looking search engine, although it serves sponsored results whenever you attempt to find some information online.

Ads incorporated into search results contain links to external websites with Privacy Policies that may differ from the policy of Chill Tab. Some of these web pages can be extremely dangerous and urge you to install browser plug-ins, software updates or other suspicious pieces of software[3] to access certain content. Other deceptive sites can ask you to provide your email address only to send you spam later.

Each successful redirect to external websites that collaborate with the developer of this vague browser hijacker generates pay-per-click revenue. Sadly, the only one who benefits from it is the author of this browser hijacker. To remove Chill tab virus from your browser, you must find and delete this questionable extension.

If you’re not determined to fight with this potentially unwanted program manually, you might want to employ tools such as Reimage Reimage Cleaner Intego. It will precisely check the entire system and eliminate everything related to spyware/malware. You can also find an in-depth tutorial on how to uninstall Chill Tab from the system manually right below the article.

Search.chill-tab.com browser hijackerSearch.chill-tab.com is a questionable search site that tracks user's searches and integrates sponsored links into search results.

Signs of infection

When infected with this hijacker, you can hardly start your browsing without this alert:

Scanning for Browser updates

Then, once the scanning is over, the virus displays such notification:

Your browser is now up to date! Click to continue.

At this moment, the hijacker tries to install Chill Tab extension, which should be blocked by Safari as it is not in the original Apple's Extension. Please, do NOT fall for these alerts and make sure you ignore them because you can end up with another virus on your computer!

Prevent installation of browser hijackers using this simple trick

There is only one way to keep browser hijackers and other potentially unwanted programs at bay. You need to be careful when using the computer, especially when browsing the Internet. It, for sure, has a lot to offer, and that also includes dangerous content.

Stay alert when installing programs you downloaded from the Internet. It is very important not to install software using pre-selected installation settings because they are designed to place optional components on your system. In fact, this often earns them pay-per-install revenue. You can easily opt-out these extras via Custom or Advanced installation settings.

Offers to install browser hijackers can also come in the form of pop-up ads. If you notice these on your screen on a daily basis, you might need to check your system for adware-type software. It is yet another member of the potentially unwanted programs’ group[4].

Eliminate Search.chill-tab.com search virus

According to our experts, the extension has been spreading only between Mac operating systems. If your system is infected, you should know that the removal procedure can be initiated either manually or automatically. Although automatic removal option is always a better choice to make, you can delete the browser redirect virus without special software, too. It simply takes more time and requires patience to finish the procedure. Beware that the current program's version is Chill tab 1.0.

For a successful Chill Tab removal, you need to follow the instructions provided below the article. They explain how to delete all components associated with this browser hijacker. However, as we have already reported, to remove Chill Tab on Mac or Windows without leaving its components, you should opt for a full system scan. To carry it out, you will need a reliable anti-spyware or anti-malware software.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Search.chill-tab.com virus, follow these steps:

Get rid of Search.chill-tab.com from Mac OS X system

To get rid of this virus on Mac, make sure you get rid of all components related to this hijacker. Please, look for MacSearch, hkijingy.me, updates.ijnewhb.com, cdn.macapproduct.com and similar entries that look unknown to you.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search.chill-tab.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete Search.chill-tab.com from Windows systems

In case this potentially unwanted program showed up on your Windows OS, look for its components via Control Panel. You need to find programs that look shady or those you cannot remember installing, select them and click Uninstall. 

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search.chill-tab.com and related programs
    Here, look for Search.chill-tab.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Search.chill-tab.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Search.chill-tab.com from Google Chrome

To uninstall Chill Tab from Chrome, go to chrome://extensions page. You can simply enter this line into the address bar and push Enter. Here, delete the Chill Tab NewTab extension.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search.chill-tab.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Search.chill-tab.com removal. Click on 'Reset' button to complete your removal

Delete Search.chill-tab.com from Safari

To remove the virus from Safari, you should reset this browser. This is the easiest way to get rid of this hijacker. However, you can also check your extension list and delete the ones that seem unknown to you. Be sure to remove MacSearch, hkijingy.me, updates.ijnewhb.com, cdn.macapproduct.com, Tab.chill-tab.com; Search.chill-tab.com, and similar entries.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search.chill-tab.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Search.chill-tab.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search.chill-tab.com removal process. Select all options and click on 'Reset' button

Uninstall Search.chill-tab.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Search.chill-tab.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Search.chill-tab.com removal.Reset Internet Explorer

Remove Search.chill-tab.com virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Search.chill-tab.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Search.chill-tab.com from Mozilla Firefox (FF)

Eliminate Chill Tab NewTab extension from Firefox to stop these annoying Search.chill-tab redirects.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search.chill-tab.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search.chill-tab.com removal. Click on 'Reset Firefox' button for a couple of times

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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References
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