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Remove virus (Virus Removal Instructions)

removal by Alice Woods - - | Type: Browser hijacker

Should you remove

If you are planning to try the search engine on website, which has appeared in your Google Chrome or Mozilla Firefox browser after launching it, we highly advise you not to do that. This web page can be set as your homepage in your browser due to virus existence, which can hijack your PC without your knowledge. Of course, you can install this potentially unwanted program (PUP) by your choice, but in the majority of cases, victims claim that they didn’t go and download this browser hijacker from its official website nor other places on the Internet. If you are looking for a quick removal solution, remove this hijacker using Reimage Reimage Cleaner Intego software.

Questions about virus

In fact, this browser hijacker does not differ from any other PUPs developed by Imali Media. These PUPs are advertised as tools that can provide the user with free access to favorite shows and live sports and enhance the browsing experience by changing browser’s settings and adding new default search engine, homepage, plus new tab page. Its bogus search engines typically have “media” in their URL. Examples include,, and Be aware that these search engines are untrustworthy and that their advertised “benefits” may not seem so beneficial to you. For example, site looks safe at the first sight; besides, it suggests ten shortcuts to various popular Internet sites including Facebook, Gmail, Instagram, YouTube, and so on. Although these sites are safe, the search box that is provided above these shortcuts is not. hijacker changes browser's settingsIf you entered a search term into it and hit enter, you would be rerouted through site and then provided with safe-looking Yahoo search results. We highly recommend you not to rely on them as they can be slightly altered. Computer security experts say that the user can unexpectedly experience redirects after clicking on them, which can lead him/her to unpredictable Internet places. Beware, because these redirects might not necessarily point you to secure web pages. Try to avoid providing your personally identifiable information on such sites, do not sign up for suspicious memberships that request entering your credit card details, and bypass offers to update your programs or to download new ones. Only by following these tips you will increase protection of your personal data and computer.

How did it enter your computer without your permission?

In fact, this program did get your authorization to be installed. The fact is, this program spreads together with other applications, so you have to watch what you install on your computer. The majority of free applications suggest installing bonus apps alongside them, but unfortunately, not all computer users successfully notice these offers. They are typically hidden under trustworthy-looking Default or Standard installation settings. To avoid installing unknown additions unintentionally, follow these steps:

    1. Choose Custom or Advanced installation option.
    2. Look for such or similar lines and remove the ticks next to them:
      • “Make [URL] my start page;”
      • “Make [URL] my default search engine;”

How to remove browser hijacker?

If you wish to delete redirect virus from your browser and use your preferred search engine again, you shouldn’t go to browser’s settings to change homepage and default search engine settings. You have to initiate removal by finding this browser hijacker on your PC and deleting all of its components. Otherwise, it will keep changing your browser settings each time you close your browser and re-open it. To entirely get rid of this problem, follow instructions given below or just use an anti-spyware software for that.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  1. Francesco says:
    July 22nd, 2016 at 7:45 am

    aboslutely disappointed with this extension, I didnt want it, it took over my browser and controlled it! Dont install Ourmediatab, its a trap

  2. script says:
    July 22nd, 2016 at 7:46 am

    I dislike this new search engine very much, and I cannot remove it, I am so annoyed!

  3. Cindy says:
    July 22nd, 2016 at 7:47 am

    There are millions of better search engines, dont use I warned u

  4. Marthin says:
    July 22nd, 2016 at 7:48 am

    This hijacker messed up my chrome browser helpppppp

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