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  • Active
  • Severity: High
  • Stealing programs
  • Windows, Mac
  • Verified · Jan 2016

How to remove Search.protectedio.com

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Jake Doevan · Computer technology expert

What should I know about Search.protectedio.com?

Search.protectedio.com is a potentially unwanted program, a search engine, which has been actively spread with the help of ProtectedIO software and other programs. As soon as it enters the system, this search engine hijacks all of the web browsers by altering the start page, the default search engine, the new tab page and other settings on Google Chrome, Mozilla Firefox, Internet Explorer and other system settings. As a result, the victim finds himself or herself disabled from favorite search engines. Instead of them, he/she has to use Protectedio Search, which has been reported for showing people altered search results seeking to cause redirects to sponsored websites. What is also important when discussing this search engine is its ability to track its users and collect such data as their mostly visited websites, entered data, search terms, email address, computer’s IP address, its location, etc. According to the developers of this search site, data that they collect is not personal. However, they let their users know that they share it with third parties. Would you like to reveal your email address or PC’s location to strangers? We don’t think so. To stay safe and keep your computer virus-free, we highly recommend you to remove Search.protectedio.com from the system. It is not hard to do that when using a reliable anti-spyware, such as FortectIntego.

Protectedio search engine that hijacks web browsers

How can I avoid this hijacker?

Search.protectedio.com is a part of ProtectedIO software that can be downloaded from the official website for free. Unfortunately, users are not informed directly that after installing this questionable security tool they will experience modifications of DNS setting and Search.protectedio.com redirect to questionable websites. By the way, this browser hijacker may also travel along with other freeware and shareware. Research has shown that free programs distributed via third-party download websites are most commonly filled with ‘additional components’, such as this browser hijacker, Orbitum, Binkiland Search, SoftSafe, Intelli Term and other unwanted apps. If you want to prevent Search.protectedio.com hijack, you must select an Advanced or Custom installation option when downloading free software to your computer. Once you select ant of these options, you should NOT accept to install anything except the freeware that you have selected. If you find a check box marked by default and claiming that you accept to install ‘useful’ free components, make sure that you unmark ticks that notify your installation. Other way, Search.protectedio.com virus may appear as your default homepage, search engine and start initiating unwanted operations.

Search.protectedio.com removal:

No matter that technically this program is not a virus, it has been noticed for showing people altered search results and causing redirects on their web browsers. If you find these activities annoying, you should remove this search engine. Fortunately, it is not hard to remove Search.protectedio.com virus from the system, especially if you opt for automatic removal option. In this case, you just need to install a reliable anti-spyware, update it to its latest version and run a full system scan with it to find components that are related to this search engine. If you don’t want to install security software on your computer, you can use manual removal guide, which is given below. Please, be very careful while looking for Search.protectedio.com components because you may get rid of useful ones that are needed for the normal functionality of your computer.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

Did this guide help?

5 comments

  1. SolarPolar

    I found your Search.Protectedio.com removal guide easy and effective. Thanks for helping me!

  2. Jususus

    I tested this site for several weeks and it seems that it cannot be trusted! It shows ads and fake results! Avoid this search engine!

  3. MaryJane

    All I see is ads..

  4. Michaelll

    Oh no, I got tricked by this engine! I thought it is a normal site!

  5. Pete1977

    I cant remove this thing from my computer! What is the secret of Search.protectedio.com removal?

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