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Remove Serp App (Virus Removal Instructions) - Free Instructions

removal by Linas Kiguolis - - | Type: Browser Hijackers

Serp App is a rogue extension that sets sponsored search site to generate advertising revenue

Serp App virus

Serp App is a web browser's extension for Google Chrome, Mozilla Firefox, Safari, Opera, and others. Its developers represent itself as a handy search tool for the customized search processes and the most accurate search results. However, it will hardly fulfill the promise since it's a typical browser hijacker[1] in its nature. 

In fact, the Serp App virus seeks to promote search site, which is programmed to display links and ads managed by affiliate third-parties. This way, the developers of the extension and affiliated parties generate income, but the end-user gains no use at all. Therefore, if you have accidentally installed this extension, do not postpone its removal. 

Although the extension itself is not dangerous, the Serp App redirects via servers can automatically open suspicious or sometimes even dangerous websites filled with questionable downloads. Therefore, clicking on any online content while this extension is installed can end up with malware infiltration or other security-related issues. 

Name Serp App
Type Browser hijacker
Sub-category Potentially Unwanted Program (PUP)
Promoted website start page
Distribution The extension used to be offered on Chrome Web Store (the page is not active anymore). 
Additionally, it is promoted via freeware packages as a pre-selected installer
Main dangers The extension itself does not pose any harm. However, it's content cannot be trusted. The tool is used to promote third parties, so you can never know what hides under those ads and links
Symptoms  Right after the installation, it sets as a start page and S3 search site. Besides, people will find the Serp App extension installed by default. Search results contain sponsored links in priority, as well as ads on the right side of the window
 Removal Automatic and manual removal options available (the guides are given below)
A scan with ReimageIntego tool helps to recover the machine's performance after malware infiltration. Before running a scan, make sure that the system is malware-free

This web browsing tool has already been available online for quite a while. However, since the beginning of summer 2020, users started reporting the intrusive behavior of the extension, especially the method of infiltration. As people claim, it gets installed without permission and corrupts the web browser's settings without authorization. Such behavior can be simply explained – the Serp App virus spreads bundled with freeware under Quick installation. Thus, on one hand, PUPs get installed due to the inattentiveness of the user. 

Serp App instalaltionSerp App virus usually infiltrates machines without being noticed via freeware packages

Anyway, users report that this extension behaves in an unwanted way. For example, it alters the start page, search tool, and new tab URL window, and other settings on Chrome, Firefox, Opera, Edge, and other browsers. Upon these changes, the browser becomes an advertising platform where every click redirects to sponsored sites that offer to purchase something, download something, or participate somewhere. We strongly recommend being careful with Serp App redirects because there's a high risk of being exposed to suspicious or dangerous sites that may contain click-to-download ads or other misleading content. 

To end browser-based activities that you do not with, take a look at the below given Serp App removal guidelines. Manual elimination of the browser hijacker is possible and can efficiently be initiated by eliminating all potentially unwanted programs. 

However, experts from[2] recommend people to remove Serp App virus automatically using a professional anti-malware tool. That's because this suspicious extension is typically bundled with other unwanted apps that may silently be running on the machine. 

Even if the Serp App does not interfere with your browsing activities and you have been considering to keep it, you should eliminate it to protect your privacy. Suchlike third-party tools usually install tracking cookies to monitor users' web browsing activities and provide them with personalized content. Unfortunately, but you can also be tricked into disclosing personal details, such as name, address, email address, or telephone number by being redirected to phishing sites. 

Serp App malwareSerp App is a third-party app that aims at generating advertising revenue

Ways to prevent hijackers from installing onto the web browsers

Like most of the PUPs, this misleading extension is spreading in the software bundles as a pre-selected optional download. Therefore, if the user agrees to install freeware under Quick or Recommended settings, they give permission to install all optional downloads unintentionally. 

Serp App extension downloadSerp App extension used to be promoted on Chrome Web Store

To prevent such happening, you should always look for the Advanced or Custom installation setup option. However, even selecting this setup and continuously clicking the Next button is the same as selecting a Quick installation. After selecting the Advanced installation, carefully monitor every window, and deselect optional downloads. 

Look for the setup windows that contain pre-selected checkboxes and statements saying that by clicking the Next button you agree with the installation of add-ons, toolbars, or other browser-based apps. After all, navigate to the Apps folder to double-check if malware[3] did not sneak inside the system. 

Get rid of Serp App from Chrome browser

Serp App uninstall process should be initiated in phases. First of all, you should eliminate malware from your machine (look for it on Apps folder). After that, open the web browser and navigate to the Settings. Here you should find suspicious extensions that you are not familiar with. Disable the extension and reset start page, search engine, and other settings. The quickest way to do that is to reset the web browser's settings. 

Serp App redirect virusSerp App injects an extension to trigger redirects to sponsored sites

However, sometimes Serp App removal may fail. That may be because the malware runs a bunch of browser object helpers and gets support from registry entries. In this case, the removal process should be performed with the help of a professional anti-virus program. 

Last, but not least, experts highly recommend users to optimize the system after malware infiltration. Each unwanted application leaves its traces within the Registries. Our recommended program for fixing malware damage is ReimageIntego.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Serp App, follow these steps:

Uninstall Serp App from Windows systems

Serp App virus removal guide for Windows OS:/GI]

[GI=mac-os-x]Mac OS can get infected with a browser hijacker via Mac App Store or freeware bundle as well. In this case, you should perform these steps to remove malware:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Serp App and related programs
    Here, look for Serp App or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Serp App from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Serp App from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Serp App and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Serp App removal.Reset Internet Explorer

Get rid of Serp App from Microsoft Edge

Microsoft Edge users can remove Serp App this way:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Serp App-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove Serp App from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Serp App and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Serp App removal. Click on 'Reset Firefox' button for a couple of times

Delete Serp App from Google Chrome

Ongoing Serp App redirects on Chrome means that the browser has been hijacked. To recover the settings, follow this tutorial:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Serp App and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Serp App removal. Click on 'Reset' button to complete your removal

Uninstall Serp App from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Serp App or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Serp App, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Serp App removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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