Serp App (Virus Removal Instructions) - Free Instructions

Serp App Removal Guide

What is Serp App?

Serp App is a rogue extension that sets sponsored search site to generate advertising revenue

Serp App virusSerp App is a third-party advertising tool that is spread bundled with freeware

Serp App is a web browser's extension for Google Chrome, Mozilla Firefox, Safari, Opera, and others. Its developers represent itself as a handy search tool for the customized search processes and the most accurate search results. However, it will hardly fulfill the promise since it's a typical browser hijacker[1] in its nature.

In fact, the Serp App virus seeks to promote search site, which is programmed to display links and ads managed by affiliate third-parties. This way, the developers of the extension and affiliated parties generate income, but the end-user gains no use at all. Therefore, if you have accidentally installed this extension, do not postpone its removal.

Although the extension itself is not dangerous, the Serp App redirects via servers can automatically open suspicious or sometimes even dangerous websites filled with questionable downloads. Therefore, clicking on any online content while this extension is installed can end up with malware infiltration or other security-related issues.

Name Serp App
Type Browser hijacker
Sub-category Potentially Unwanted Program (PUP)
Promoted website start page
Distribution The extension used to be offered on Chrome Web Store (the page is not active anymore).
Additionally, it is promoted via freeware packages as a pre-selected installer
Main dangers The extension itself does not pose any harm. However, it's content cannot be trusted. The tool is used to promote third parties, so you can never know what hides under those ads and links
Symptoms Right after the installation, it sets as a start page and S3 search site. Besides, people will find the Serp App extension installed by default. Search results contain sponsored links in priority, as well as ads on the right side of the window
Removal Automatic and manual removal options available (the guides are given below)
A scan with FortectIntego tool helps to recover the machine's performance after malware infiltration. Before running a scan, make sure that the system is malware-free

This web browsing tool has already been available online for quite a while. However, since the beginning of summer 2020, users started reporting the intrusive behavior of the extension, especially the method of infiltration. As people claim, it gets installed without permission and corrupts the web browser's settings without authorization. Such behavior can be simply explained – the Serp App virus spreads bundled with freeware under Quick installation. Thus, on one hand, PUPs get installed due to the inattentiveness of the user.

Serp App instalaltionSerp App virus usually infiltrates machines without being noticed via freeware packages

Anyway, users report that this extension behaves in an unwanted way. For example, it alters the start page, search tool, and new tab URL window, and other settings on Chrome, Firefox, Opera, Edge, and other browsers. Upon these changes, the browser becomes an advertising platform where every click redirects to sponsored sites that offer to purchase something, download something, or participate somewhere. We strongly recommend being careful with Serp App redirects because there's a high risk of being exposed to suspicious or dangerous sites that may contain click-to-download ads or other misleading content.

To end browser-based activities that you do not with, take a look at the below given Serp App removal guidelines. Manual elimination of the browser hijacker is possible and can efficiently be initiated by eliminating all potentially unwanted programs.

However, experts from[2] recommend people to remove Serp App virus automatically using a professional anti-malware tool. That's because this suspicious extension is typically bundled with other unwanted apps that may silently be running on the machine.

Even if the Serp App does not interfere with your browsing activities and you have been considering to keep it, you should eliminate it to protect your privacy. Suchlike third-party tools usually install tracking cookies to monitor users' web browsing activities and provide them with personalized content. Unfortunately, but you can also be tricked into disclosing personal details, such as name, address, email address, or telephone number by being redirected to phishing sites.

Serp App malwareSerp App is a third-party app that aims at generating advertising revenue

Ways to prevent hijackers from installing onto the web browsers

Like most of the PUPs, this misleading extension is spreading in the software bundles as a pre-selected optional download. Therefore, if the user agrees to install freeware under Quick or Recommended settings, they give permission to install all optional downloads unintentionally.

Serp App extension downloadSerp App extension used to be promoted on Chrome Web Store

To prevent such happening, you should always look for the Advanced or Custom installation setup option. However, even selecting this setup and continuously clicking the Next button is the same as selecting a Quick installation. After selecting the Advanced installation, carefully monitor every window, and deselect optional downloads.

Look for the setup windows that contain pre-selected checkboxes and statements saying that by clicking the Next button you agree with the installation of add-ons, toolbars, or other browser-based apps. After all, navigate to the Apps folder to double-check if malware[3] did not sneak inside the system.

Get rid of Serp App from Chrome browser

Serp App uninstall process should be initiated in phases. First of all, you should eliminate malware from your machine (look for it on Apps folder). After that, open the web browser and navigate to the Settings. Here you should find suspicious extensions that you are not familiar with. Disable the extension and reset start page, search engine, and other settings. The quickest way to do that is to reset the web browser's settings.

Serp App redirect virusSerp App injects an extension to trigger redirects to sponsored sites

However, sometimes Serp App removal may fail. That may be because the malware runs a bunch of browser object helpers and gets support from registry entries. In this case, the removal process should be performed with the help of a professional anti-virus program.

Last, but not least, experts highly recommend users to optimize the system after malware infiltration. Each unwanted application leaves its traces within the Registries. Our recommended program for fixing malware damage is FortectIntego.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Serp App. Follow these steps

Uninstall from Windows

Serp App virus removal guide for Windows OS:/GI]

[GI=mac-os-x]Mac OS can get infected with a browser hijacker via Mac App Store or freeware bundle as well. In this case, you should perform these steps to remove malware:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove from Microsoft Edge

Microsoft Edge users can remove Serp App this way:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Ongoing Serp App redirects on Chrome means that the browser has been hijacked. To recover the settings, follow this tutorial:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Serp App registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting browser hijacker

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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