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SintaLocker ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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CryPy spin-off SintaLocker demands 100 dollars for data decryption

SintaLocker is a newly discovered ransomware virus [1] which originates from the CryPy virus family. The virus code is written in Python and is specifically designed to execute AES encryption [2] on the infected computer’s files. You can notice the Sinta Locker infection right away — the desktop of the infected device will be replaced with an image called mood-ravishing-hd-wallpaper-142943312215_en.jpg which is taken from a free website called wallpaperrs.com. The parasite does not seem to add any extensions to mark the affected files, nevertheless, after the encryption process is over, the affected documents, archives, media files, images, and other data will be inaccessible. Unfortunately, they are likely to stay that way after SintaLocker removal as well. Their recovery may be possible by applying some alternative techniques, nevertheless, you will most likely have to wait for the security experts to come up with a free decrypter in order to decrypt your entire system. Of course, the extortionists will provide their own instructions how to decrypt files. These guidelines are set forward in the ransom note called README_FOR_DECRYPT.txt. This note contains the following message:

All your files are encrypted by with strong chiphers.
Decrypting of your files is only possible with the decryption program, which is on our secret server.
All encrypted files are moved to st directory and renamed to unique random name.
To receive your decryption program send $100 USD Bitcoin to address:
17ynRL2FPW3V7xknUW59vNd7HP5RXJGss9
Contact us after you send the money:
oxo.foxo@yandex.com
Just inform your identification ID and we will give you next instruction.
Your personal identification ID: ***

__SINTA I LOVE YOU__

SintaLocker virus

The ransom payment in virtual currency, especially Bitcoins, ensures privacy for the extortionists and protects them from being tracked down and prosecuted. This means that the criminals have no responsibility towards the victims and could simply vanish with their money without issuing the promised decryption tool. So, there is no point contacting them via oxo.foxo@yandex.com or any other email address that may be indicated in the ransom note. To guarantee the success of the attack, SintaLocker will disable the Windows Restore function and mess with the Windows registry, but that does not mean you will not be able to remove SintaLocker from your computer. With a little help from a professional antivirus software such as Reimage, the virus will be gone from your PC in no time. So, download the tool and get started!

The best ransomware prevention technique

SintaLocker is currently in quite a lethargic state of distribution — there are only a couple of reports about its attacks. This is good news because it means we have more time to prepare for the ransomware prevention. It is much easier to protect your data rather than recover it after encryption. Thus, we highly recommend creating backup copies of your important files and regularly updating them. This way you will don’t have to worry in case your PC gets unexpectedly corrupted. What you will have to do is remove the virus and restore your files from backup. An important thing to remember is that you must keep the storage devices on which you backup your data UNPLUGGED from the PC when not in use. If these devices are plugged in during the ransomware attack, SintaLocker will easily encrypt files on them.

Recommendations for SintaLocker removal

Most security experts will agree that the safest and quickest way to remove SintaLocker virus from the corrupted device is automatic system scan with a trusted antivirus. This essentially means that the program you are using for the virus elimination should be legal, capable of sophisticated malware detection and elimination as well as compatible with your device. If you already own such a utility, don’t forget to update it to the latest version as well. If you don’t own one yet, we recommend checking out the Software section of our site where you will find comparisons of today’s most popular and acknowledged security utilities. We hope this guide will help you pick a reputable malware removal tool and perform a thorough SintaLocker removal.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall SintaLocker ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual SintaLocker virus Removal Guide:

Remove SintaLocker using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Ransomware tend to block antivirus software from properly scanning the computer and eliminating malware components from the system. It might be that this virus also makes use of this malicious functionality. If you encounter issues with its elimination, follow the guidelines below. They will help decontaminate the virus and run your antivirus properly.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove SintaLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete SintaLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove SintaLocker using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Unfortunately System Restore does not work for SintaLocker because the virus blocks this feature.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of SintaLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that SintaLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove SintaLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by SintaLocker, you can use several methods to restore them:

What are the chances of recovering files using DataRecoveryPro?

With most ransomware, the chances of restoring data in alternative ways are slim. Nevertheless, there is nothing you can loose, so it is sure worth giving them a try. 

Can ShadowExplorer recover files encrypted by SintaLocker?

The answer to this question depends on whether the virus destroys the Volume Shadow Copies of the encrypted files or not. If it does, this method will not be effective. You can give it a try following the instructions below.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from SintaLocker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References