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Super File Manager. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Malware

Super File Manager is a PUP that attacks Android users with intrusive ads

Super File Manager is dubbed as Android virus

Super File Manager is a doubtful “full-featured file manager” for Android devices developed by Onegogo. Based on its distribution (“bundling”) and intrusive behavior (intrusive ads, resistance to removal), it has been included in the potentially unwanted program (PUP) and adware categories.[1]

Name Super File Manager
Type PUP, adware
Distribution Freeware bundling, is suspected to be spreading as a pre-installed app of no brand Chinese Android smartphones
Symptoms Regular Super File Manager ads, Android's slowdowns, inability to remove Super File Manager and related programs
Targeted system Android
Removal Manual removal possible. A guide provided below. Those who cannot eliminate Super File Manager manually should download Reimage Cleaner or another anti-malware for Android. 

Without an in-depth analysis of the Super File Manager adware, the app might seem useful and reliable. It is available at superfilemanager[.]com and Google Play Store as a high-ranked file manager. It boasts being able to sort files in categories, allows viewing files by type, enables fast file transferring across multiple platforms, and so on.
However, the file manager is often dubbed Super File Manager virus, and there's firm ground for that. One of the Android users reported:

I don't know when it started, but my phone keeps installing this apps after I uninstall it “Super File Manager” and there are more apps. I have downloaded one thing from an unknown source. Maybe this caused the “virus.”

Experts warn that Super File Manager virus is not a reliable application. It is usually distributed via freeware and install “Doctor Clean,” “Super Locker,” and other potentially unwanted programs alongside. According to people's reports, all these apps are alike regarding design and performance. Each of them is or may be used for promoting APUS apps.[2]

Besides, cybersecurity experts warn that the Super File Manager malware can be pre-installed in some of the infamous Chinese Android smartphones.[3] People who found this manager installed out of nowhere and cannot initiate Super File Manager removal because it keeps reinstalling should check the list of installed apps and look for suspicious entries like “fqad.” Apps developed by Cheetah Mobile or DU Security Labs can indicate the presence of malware either.

We may provide links to third-party Web sites, such as Facebook, as a service to our users. The Site may also carry advertisements from other companies.

Experts warn that apps that keep coming back after removal are a sign of Android virus. Adups malware[4] scandal should also be taken into account when Adup android models (5.x Lollipop, 6.x Marshmallow or 7.x) have been infected by spyware and other malware. Therefore, in case of continuous Super File Manager pop-ups and the emergence of suspicious apps on the system out of nowhere, security experts from udenvirus.dk[5] recommend scanning the system with anti-malware, such as Reimage Cleaner.

However, Super File Manager removal might not be sufficient to clean up Android thoroughly. You may need to try a factory reset to delete inbuilt malware and eliminate unwanted apps from the system. In some cases, people may need a firmware re-flash.

We recommend you to remove Super File Manager malware asap to protect personal and non-personal data from leaking. Here's a fraction of the Privacy Policy provided by Onegogo:

Personal Information includes your geographic location information, names, physical addresses, email addresses, telephone, fax, SSN, information stored within your devices and other information you transmit or receive using an Application, the Service and the Site which identifies you or another person.

Additionally, the app can read:

  • SMS, contact and account information;
  • Read your contacts;
  • Send and view SMS (No Message content collected);
  • Read call log;

Typically, Android malware can be eliminated manually via Apps. However, if you cannot remove Super File Manager because it keeps reinstalling, you should download Reimage Cleaner for Androids and run a full system's scan.

Super File Manager removal might fail because other malware remains on the system and reactivates a manager's remnants. If you opt for trying to fix your Android manually, we'll provide a step-by-step tutorial at the end of this article.

Android malware relies on bundling

This particular rogue file manager is known for spreading via software bundles. It's currently unknown what particular programs are carrying this tool. However, it's a fact that you can accidentally download it without being notified from untrustworthy download sources.

To block its entrance via freeware, you must read the terms of installation and select Advanced or Custom installation option if an option is provided.

However, it's important to stress the fact that Androids, especially no brand Androids manufacturer in China can come with malware pre-installed. In this case, you may need to flash the firmware or at least reset factory settings.

Learn how to remove Super File Manager virus from Android

It's currently unknown whether Onegogo offers an adapted version of Super File Manager for Windows PCs and Macs, but just in case you would get attacked by an altered version of this manager on a different platform, you can rely on Reimage tool for help.

To find out whether Super File Manager virus came to the system as bloatware (preinstalled), you should try to perform these steps:

  1. Open Settings on your Android.
  2. Navigate to Apps Settings or Apps section.
  3. NOTE: Other phone users might need to follow this path: Settings > Device > Apps.
  4. In the list of installed apps, locate Super File Manager and tap on it.
  5. Click Disable button on the Application info (or App info) window.
  6. To confirm the selection, click Disable button again.
  7. Finally, click OK.

Do the same with Doctor Clean, Super Locker, and other unknown or suspicious applications.

Factory reset your phone from the settings menu

  1. Tap the Settings icon on the home screen.
  2. Scroll down to the bottom of the Settings menu and tap System.
  3. Tap Reset options and select Erase all data (factory reset).
  4. Scroll down to the bottom of the page and tap Reset phone button.
  5. Enter your PIN and tap Continue.
  6. Finally, tap Erase and wait for the process is being executed.

Factory Reset guide for Samsung Galaxy A8+ users

  1. Tap the Settings icon on the home screen.
  2. Scroll down and tap General management tab.
  3. Select Restart and press Factory data reset.
  4. Scroll down and tap Reset button.
  5. Enter your PIN and press Next.
  6. Finally, select Delete all to start resetting.

If after all, you cannot get rid of Super File Manager, you may need help from the experienced technician that could flash your Android.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References