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Twist ransomware. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

Twist ransomware – malicious program that locks files on the targeted computer

Image of Twist ransom note

Twist virus is a file-encrypting malware that appends .[twist@airmail.cc].twist file extension to important data saved on victim’s computer. Authors of malware also leave a ransom note in How_Decrypt_Files.txt which is downloaded on the desktop.

Researchers say that Twist ransomware shares some similarities to Blind ransomware virus. However, any relations aren’t confirmed yet. Ransomware uses a strong and unbreakable encryption algorithm. Additionally, it seems to be capable of deleting Shadow Volume Copies. Hence, affected files cannot be decrypted yet.

When Twist malware gets into the system, it does not rush with data encryption. First of all, it strengthens its presence by modifying or creating new Windows registry entries, injecting malicious code into various system processes, and install executables that perform malicious tasks on the system.

As soon as Twist virus makes files inaccessible by adding .twist extension, it also delivers a short ransom note in TXT file. The message only tells victims to send an email:

Hello !
All your files have been encrypted !
If you want restore your files write on email – twist@airmail.cc
In the subject write -id-[redacted]

The security team from dieviren.de[1] warns that contacting cyber criminals is not a good idea. The idea of ransomware viruses is to swindle the money from computer users. Hence, crooks will ask you to transfer a couple of hundreds of dollars in digital currency, usually Bitcoins.

However, once they receive the money, they might disappear or ask you for more threatening to delete or leak your documents or pictures online. Crooks’ abilities are unknown. Hence, you should not get into contact and just remove Twist ransomware virus from the computer.

Twist virus removal requires obtaining reputable malware removal tool, such as Reimage or Malwarebytes MalwarebytesCombo Cleaner. However, eliminating the virus won’t help to bring back corrupted files. Security tools are not capable of decrypting files.

Data recovery is possible from backups only because the official Twist decryptor is not available yet. However, if you haven’t created additional copies of your files, you can try alternative tools and methods presented at the end of the article.

Possible ways to get infected with ransomware and how to avoid it

Security experts remind that cyber criminals might spread their malicious program using different techniques. However, most of the time it requires user’s participation. Hence, all responsibility for ransomware attack belongs to you.

Malware might enter the system when you:

  • open infected email attachment;
  • download obfuscated file, program or update;
  • do not update operating system and programs;
  • browse through insecure websites;
  • click on a malicious ad.[2]

It’s highly recommended to be careful when browsing the web. You should always double-check the information before opening unknown email attachment even if it looks like a safe document. [3]Additionally, you have to avoid visiting questionable websites and using untrusted freeware download sites.

Finally, download software or its updates only from reliable developers, keep your software and device updated, and install an antivirus that offers real-time protection.

Get rid of Twist ransomware virus

To remove Twist virus from the device, you have to perform a full system scan with an updated and professional malware removal software. If you are not sure which tool to choose, we recommend using Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes.

However, smooth and easy Twist removal requires booting the PC to Safe Mode with Networking which disables the virus. In this way, malware cannot prevent you from installing security software or scanning the system. You can find the guide below.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Twist virus, follow these steps:

Remove Twist using Safe Mode with Networking

To remove Twist malware automatically without any problems, you should reboot the system to Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Twist

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Twist removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Twist using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Twist. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Twist removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Twist from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Twist, you can use several methods to restore them:

Try Data Recovery Pro

This tool might help to recover files affected by Twist virus:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Twist ransomware;
  • Restore them.

Take advantage of Windows Previous Versions feature

If System Restore was enabled before ransomware attack, you should be able to access previously saved versions of corrupted files by following these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer if malware failed to delete shadow copies

Ransomware seems to delete Shadow Volume Copies. However, if it fails, you should try this tool:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Twist decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Twist and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References