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VevoLocker ransomware. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware

VevoLocker ransomware is a dangerous file-encrypting virus that targets organization sites

VevoLocker ransomware

VevoLocker ransomware is a crypto-locker that was first spotted late April 2018. It made its entry quite scandalously as it completely blocked the operation of Ukraine's Ministry of Energy and Coal[1] official website. The virus was also spotted on multiple other websites, including Danish sites. Thus, the further expansion of the virus is highly likely.

Name VevoLocker ransomware
Type Website files-encrypting virus
Payment demanded 0.01 BTC
Distribution Software vulnerabilities, exploits, unprotected RDP configurations, etc.
Main dangers Loss of personal files, data leakage, other malware infections, etc.
Elimination Download and install Reimage or Plumbytes Anti-MalwareNorton Internet Security

VevoLocker completely blocks the operation of a website by locking up all .css, .htm, .html, .js, and .php files. Hackers then demand a payment of 0.01 Bitcoin to be paid for data decryption key. The file recovery may be possible without paying the ransom; however, the first thing that needs to be taken care of is VevoLocker ransomware removal.

VevoLocker virus spread with the help of the well-known CMS system Drupal vulnerability, dubbed Drupalgeddon2. The patches were released by Drupal to fix the flaw CVE-2018-7600.[2] Unfortunately, some organizations did not bother to apply the update.

As soon VevoLocker enters the vulnerable machine, it modifies Windows settings to ensure boot persistence. In addition to locking files, malware can also render operating systems vulnerable to other infections, including spyware or trojans, or even another ransomware that can lock up personal files and then demand ransom for their release.

When trying to access the compromised site, users or site owner will see the following message:

Oops, your website have been encrypted!

What happened to my website? Your important website files are encrypted. Many of your .php, .css, .js, and other files are no longer accessible because they have been encrypted. Maybe you are busy looking for a way to recover your files, but do not waste your time! Nobody can decrypt your files without our special decryption key.


Hackers then proceed to explain that the only way to get their files back is by paying them 0.01 BTC(around $90 at the time of the writing) into the provided wallet. Apparently, after payment is executed, the victim needs to contact criminals via the email address provided in the link.

However, we highly discourage users contacting hackers. Not only may you waste your money but you will also be supporting hackers activities and encourage them to create more viruses to extort money from other users. Instead, we suggest downloading a reputable security tool like Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security and run it in the Safe mode with Networking.

File recovery might be quite problematic, as the key to decrypt files is located on a remote server in hackers' possession. Nevertheless, we provide third-party tools that might help to decrypt files. You can find all descriptions below this post. Do not forget that you need to remove VevoLocker malware before trying to get your files back.

Ways ransomware enters machines

Ransomware is a deadly threat as it can lead to a complete destruction of files and prevent the operation of the website. Therefore, it is extremely important to make sure how to protect yourself from such infections. Security experts[3] advise to do the following:

  • Back up your data on a secure remote server. It can be an external hard drive or cloud server;
  • Employ robust security software and keep it up to date;
  • Regularly update your operating system and software. As we already mentioned, security specialists continually fix flaws in their code by patching them;
  • Do not visit suspicious websites and do not click on advertisements;
  • Immediately delete suspicious emails coming into your mailbox. The built-in security software flags up phishing emails most of the time, so never ignore those warnings;

VevoLocker ransomware removal steps

VevoLocker removal cannot be executed manually. The virus is persistent and embedded deep within system files, so only IT specialists are able to do that manually. For regular users, it is best to download and install security software that can find all the VevoLocker virus related components and exterminate them for good.

At the present time, there is no decryptor available that could unlock the files. Nevertheless, you can get your data back from a remote server, such as Google Drive or Dropbox. Alternatively, the external hard drive will do that job just as well.

If you did not have a backup, do not lose hope. Try out third-party software that may help you. Do not forget that you need to remove VevoLocker ransomware first, otherwise your files will get encrypted again.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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To remove VevoLocker virus, follow these steps:

Remove VevoLocker using Safe Mode with Networking

If the virus is blocking security software from starting, enter Safe Mode with Networking by following these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove VevoLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete VevoLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove VevoLocker using System Restore

Get rid of VevoLocker virus by using System Restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of VevoLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that VevoLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove VevoLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Even if the demanded ransom is not huge, you should never opt to pay hackers. Instead, try out the following data recovery methods.

If your files are encrypted by VevoLocker, you can use several methods to restore them:

Data Recovery Pro

Data Recovery Pro is a professional tool used to recover accidentally deleted or damaged files. Nevertheless, it is known to help users whose files are encrypted by cryptovirus.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by VevoLocker ransomware;
  • Restore them.

Windows Previous Versions feature

If you need to recover a large number of files, this method is not for you (the files can be recovered one-by-one). Additionally, for this method to work, you should have had System Restore function enabled before the infection occurred.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.


This program is designed to recover files if Shadow Volume copies were left intact.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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