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Remove WebOptimum Ads (Removal Guide) - Oct 2017 update

removal by Lucia Danes - - | Type: Adware

Web Optimum might bombard your web browser with annoying ads

The picture of ads by WebOptimum

WebOptimum is an adware[1] program that is responsible for delivering tons of advertisements on the affected web browser and redirecting users to the promotional websites. This potentially unwanted program (PUP) usually sneaks inside the system bundled with various free applications.

The WebOptimum virus has been noticed spreading in the form of the browser extension. This add-on is not available in the official app stores, such as Chrome Web Store. However, it might arrive on the system in the software bundle. One of the first signs of the browser hijack is changed homepage to EZ Search.

If adware sneaks inside the system you can find one of these processes running too:

  • WebOptimum.exe,
  • WebOptimum-bg.exe,
  • WebOptimum-bho64.dll,
  • WebOptimum-nova.exe.

If you see one of these processes running on your PC, you should scan the system with Reimage Reimage Cleaner Intego or another anti-malware to remove WebOptimum from the device until it hasn’t flooded your browser’s with ads. This adware might cause havoc when you browse the web using Chrome, Firefox, Internet Explorer, Safari, and other web browsers.

The Web Optimum adware might compromise DNS settings[2] and enables its extension by force. Right after that, seeking to generate advertising revenue boost traffic to affiliate websites, it starts generating targeting advertisements. “Web Optimum Ads” are indeed intrusive. They show up on random websites and in very irritating forms (pop-up ads, banner ads, in-text links, interstitials, video ads, new tab ads, etc.) and can be excluded into two main categories:

  • Sponsored advertisements. Web Optimum redirects typically make people visit affiliate websites that need to increase page rank or boost sales. Such advertisements are annoying because due to their intrusiveness you may click on them accidentally and be redirected to unwanted websites quite frequently. Security experts from Les Virus[3] note, that ad-supported program might redirect to potentially dangerous websites too.
  • Fake advertisements. In some of the occasions, Web Optimum virus may generate third-party ads that may be used for spreading malware/PUP or even virus.[4] Such pop-ups may or may not be marked as “Ads by WebOptimum.” Anyway, such ads typically urge people to upgrade Java, Media Player, Flash Player, VLC Player, web browser, download manager, and so on. Thus, clicking on “Download” or “Update now” buttons can lead to other computer-related issues.

Potentially dangerous WebOptimum redirect tendencies are not the only problem related to this cyber threat. This PUP might also use tracking cookies to collect various information about users, including search queries, pages viewed, data that attract people's attention, and collection of PC's IP address, approximate geolocation, email address, and similar non-personal information.

However, no one can assure that adware cannot collect and share with third-parties personal details as well. Thus, in order to avoid privacy-related issues,[5] you should focus on WebOptimum removal as soon as you found suspicious ads on your browser.

Questions about WebOptimum Ads

The example of WebOptimum adsWebOptimum ads might offer various shopping deals or download unknown software.

Adware distribution methods

We have already mentioned that the WebOptimum hijack might occur when users download various free programs from the Internet. The adware might sneak inside when users choose Quick/Standard installation settings which do not openly disclose about third-party software.

In order to avoid unintentional installation of PUPs, you should always opt for Advanced/Custom settings and carefully follow each of the steps. If you encounter the list of “optional downloads,” remove ticks from pre-selected entries and stop their installation.

Getting rid of the WebOptimum ads

The annoying ads are delivered by adware program. Thus, to get rid of them, you have to remove WebOptimum from the computer. You can follow the instructions below and delete virus-related programs and files from the system.

For complete WebOptimum removal, you should also reset each of the web browsers installed on your PC. This helps to delete tracking cookies and get rid of other invisible adware-related components.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WebOptimum ads, follow these steps:

Uninstall WebOptimum from Windows systems

You can find manual WebOptimum removal guide from Windows OS below:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WebOptimum and related programs
    Here, look for WebOptimum or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove WebOptimum from Mac OS X system

If your Mac is bombarded with annoying WebOptimum ads, you should look up for the adware related components:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for WebOptimum or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete WebOptimum from Internet Explorer (IE)

Fix Internet Explorer after the hijack by following these steps:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for WebOptimum and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete WebOptimum removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase WebOptimum ads from Microsoft Edge

Microsoft Edge reset is suggested after the hijack:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, WebOptimum should be removed from your Microsoft Edge browser.

Get rid of WebOptimum from Mozilla Firefox (FF)

In order to stop bothersome WebOptimum ads and redirects, follow these steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WebOptimum and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WebOptimum removal. Click on 'Reset Firefox' button for a couple of times

Eliminate WebOptimum from Google Chrome

Remove adware-related components from Google Chrome and reset the browser:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WebOptimum and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete WebOptimum removal. Click on 'Reset' button to complete your removal

Uninstall WebOptimum from Safari

These guidelines will help you to clean Safari from the potentially dangerous components:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WebOptimum or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WebOptimum removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Lucia Danes
Lucia Danes - Virus researcher

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