Severity scale:  
  (10/100)

“Windows Detected Potential Threats On Your Computer” scam. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

“Windows Detected Potential Threats On Your Computer” – fake alert generated by adware or malicious website

Showing

“Windows Detected Potential Threats On Your Computer” is yet another technical support scam[1] that mimics legitimate Microsoft security alert. However, this alert looks rather fishy and has nothing in common with Microsoft.
The “Windows Detected Potential Threats On Your Computer” scam is distributed with a sole purpose – to trick people into calling a fake support line. While the number of crooks might differ in each case, most frequently they try to divert potential victims to dial the 0800-090-3285 number.

To convince the victims, criminals employ a bunch of psychological strategies; for instance, they try to arouse the feeling o urgency by claims like the system is infected and could not be restored due to the risk of data loss.

Also, they misuse the names of real cyber infections or system errors to make the
“Windows Detected Potential Threats On Your Computer” scam look more professional. In this particular case, people are intimidated with Alureon virus[2] and 0x8024402c.[3] Both of them are real problems but do not fall for believing that Windows detected them on your PC. Instead of dialing a number of a pretend-to-be Microsoft technician, you should scan the system with Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or another reputable anti-malware.

“Windows Detected Potential Threats On Your Computer” tech-support-scam usually blocks the hijacked web browser in its current state. The “Close” button does not respond, so does the right-click on the browser's tab on the toolbar. That's probably the main reason why less experienced people fall into panic and call the scammers.

If you are locked out of your web browser by “Windows Detected Potential Threats On Your Computer” virus, you should close your web browser by force. For that, press Ctrl + Alt + Del and open Task Manager. Right-click on web browser's process and select End Task. After that, do not restore the last browsing session.

The “Windows Detected Potential Threats On Your Computer” scam pretends to be a legitimate Windows Security Center pop-up, though it's different and outdated. It says that security definitions could not install, but that's not true. To check that, install latest Windows Updates, and you'll see that everything needed has been installed.

Calling the authors will not remove “Windows Detected Potential Threats On Your Computer” pop-up. Scammers may have various scenarios to get you involved in their affairs and reveal personal information, inject malicious programs or connect to your PC remotely.

There are two reasons why you might have started getting fake suppose alerts. First of all, you might have accidentally landed on a compromised website. Second of all, your PC might be infected with the potentially unwanted program (PUP) known as adware.

Security experts from FaraVirus.ro[4] warn that the “Windows Detected Potential Threats On Your Computer” adware can get into the system along with another free program and start initiating the following misleading activities:

  • Install doubtful browser's add-ons;
  • Display intrusive ads, including the fake support alerts;
  • Initiate redirects to unusual and potentially dangerous websites;
  • Install and activate tracking cookies;
  • Dispose of people's browsing-related information, share email and IP addresses.

The only way to terminate all misleading activities is to remove “Windows Detected Potential Threats On Your Computer” adware. Adware-type programs can be removed quite easily without the help of software, well at least most of them. However, if you have installed it accidentally via software bundle, it's very likely that it's not the only PUP hiding in your PC. To eliminate all suspicious programs in one click, we would recommend initiating “Windows Detected Potential Threats On Your Computer” removal with Reimage or similar anti-spyware tool. If you are not willing to use additional software, follow manual removal guide given at the end of this article.

PUP can be attached to any free program

PUPs like adware or browser hijacker are distributed in a tricky way – they are attached to other free programs like download managers or various converters as default, but optional, downloads. Consequently, the user who opts for Quick installation method inadvertently agrees to install all of them.

To prevent unwanted installers, you should mind the careful freeware installation steps no matter how hurry you are:

  • Download freeware from official website or a reliable source;
  • Select Advanced or Custom installation method;
  • Read End User License Agreement and Privacy Policy;
  • Opt out of additional components before finishing the installation;

Learn how to remove “Windows Detected Potential Threats On Your Computer” virus easily

You won't be able to remove “Windows Detected Potential Threats On Your Computer” pop-up on its own. If adware type program triggers it, the misleading alert will stop from reappearing only after a complete adware removal.

Full “Windows Detected Potential Threats On Your Computer” removal requires the elimination of all PUPs from Control Panel. The second part of PUP removal is related to the web browser, i.e., you will have to delete all potentially dangerous components by presenting its settings to default.

You can remove “Windows Detected Potential Threats On Your Computer” scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Windows Detected Potential Threats On Your Computer” scam you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Windows Detected Potential Threats On Your Computer” scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

Manual “Windows Detected Potential Threats On Your Computer” scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Windows Detected Potential Threats On Your Computer” scam from Windows systems

Adware removal does not necessarily require a special equipment as it can be eliminated via Control Panel. However, sometimes such programs can be difficult to recognize, so the following guide can help you to deal with them:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Windows Detected Potential Threats On Your Computer” scam and related programs
    Here, look for “Windows Detected Potential Threats On Your Computer” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Windows Detected Potential Threats On Your Computer” scam from Mac OS X system

Do not ignore browser's redirects initiated by “Windows Detected Potential Threats On Your Computer” virus as you might be tricked into visiting misleading websites. To delete scam alert and its components, follow these simple steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Windows Detected Potential Threats On Your Computer” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Windows Detected Potential Threats On Your Computer” scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Windows Detected Potential Threats On Your Computer” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Windows Detected Potential Threats On Your Computer” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected Potential Threats On Your Computer” scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Windows Detected Potential Threats On Your Computer” scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Windows Detected Potential Threats On Your Computer” scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Windows Detected Potential Threats On Your Computer” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Windows Detected Potential Threats On Your Computer” scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Windows Detected Potential Threats On Your Computer” scam from Google Chrome

Disable fake support alerts on Chrome completely with the help of this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Windows Detected Potential Threats On Your Computer” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Windows Detected Potential Threats On Your Computer” scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Windows Detected Potential Threats On Your Computer” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Windows Detected Potential Threats On Your Computer” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Windows Detected Potential Threats On Your Computer” scam removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions

References