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Remove “Windows Firewall Security Alert” (Virus Removal Instructions) - Tech Support Scam

removal by Gabriel E. Hall - - | Type: Adware

“Windows Firewall Security Alert” scam tricks people into purchasing useless services and apps

“Windows Firewall Security Alert” tech-support-scam

“Windows Firewall Security Alert” is one of the Microsoft support scams,[1] which is caused by adware infection. People can also be redirected to this domain after clicking on the malicious link and experiencing redirects to infected websites. The deceptive message employs a persuasive strategy to make less experienced PC users believe that their PCs need professional maintenance from Microsoft support.

Usually, “Windows Firewall Security Alert” scam message reports a “Malicious Spyware/Riskware detected” or indicates the fact that “Windows Firewall has blocked some features of this app.” The information provided on the scam pop-up may vary. Hackers may indicate different telephone numbers, virus names, error codes, and so on.

“Windows Firewall Security Alert” virus has a sole purpose – to swindle money from naïve people. To increase credibility, scammers use malicious code to block Google Chrome, Mozilla Firefox or another web browser while the scam is being displayed. The only way to continue browsing is to close web browser via Task Manager and re-open it, but not restoring the last browsing session. Besides, the scam may use false claims about the leakage of logins, banking details, full name, browsing-related information, and so on.

This way, criminals try to make “Windows Firewall Security Alert” pop-up more convincing; therefore, ensure the bigger rate of potential scam victims. If your web browser is continuously displaying this fake Microsoft scam, the only way to get rid of it is to remove “Windows Firewall Security Alert” virus.

No, you will not find a program named this way. To remove “Windows Firewall Security Alert” pop-up from Firefox, you’ll have to delete all potentially unwanted program (PUP)[2] from Control Panel and then reset the affected web browser. Otherwise, unwanted pop-up ads and scam alerts will keep disrupting your web browsing activities. Besides, it may eventually start installing other malware on the system.

ReimageIntego software utility can help you with “Windows Firewall Security Alert” removal. Automatic removal will save your time and ensure successful removal of all PUPs. Nevertheless, adware-type and other potentially unwanted programs (PUPs) can be eliminated manually by following the instructions provided at the end of this post.

showing “Windows Firewall Security Alert” pop-up

Freeware installers can hide adware

Adware and browser hijacker is potentially unwanted programs (PUP). This type of apps is distributed by bundling.[3] The developers of free apps use pay-per-install marketing scheme to monetize their free services by merely adding “adware” or “browser hijacker” as additional installers.
The key to preventing the installation of software bundles is attentiveness. Before you decide to download another free app to your PC, select its download source carefully, make sure that your antivirus is enabled and then follow these steps:

  1. Select Custom or Advanced installation mode to install the freeware.
  2. Follow every installation window. Search for suspicious items that are pre-selected.
  3. By clicking Next, you will agree to install all pre-selected apps. To prevent this from happening, you should unmark check boxes and only then click Next.

“Windows Firewall Security Alert” scam removal guide

If Google Chrome, IE, Edge, Mozilla Firefox or another web browser keeps redirecting you to “Windows Firewall Security Alert” scam, you should check the system for adware infection. According to NoVirus[4] experts, removing malware manually seldom succeeds due to the multiplicity if files that PUPs tend to install. The easiest and the most reliable way to eliminate unwanted programs is to run a full system scan with a reliable anti-malware. It will remove “Windows Firewall Security Alert” virus and other related programs.

Apart from automatic “Windows Firewall Security Alert” removal, you can get rid of it manually. Although this method is far more complicated and requires much more spare time, the instructions given below should help you to get rid of all PUPs successfully.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Windows Firewall Security Alert”, follow these steps:

Erase “Windows Firewall Security Alert” from Windows systems

“Windows Firewall Security Alert” adware removal from Windows requires initiating the following steps:

To remove “Windows Firewall Security Alert” from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Windows Firewall Security Alert” (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate “Windows Firewall Security Alert” from Mac OS X system

he only way to get rid of irritating scam pop-ups from Mac OS X is to delete adware and then reset your web browser as explained below:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Windows Firewall Security Alert” from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Windows Firewall Security Alert”-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Windows Firewall Security Alert”, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Windows Firewall Security Alert” and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Windows Firewall Security Alert”-related entries.Uninstall from Mac 2

Get rid of “Windows Firewall Security Alert” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Windows Firewall Security Alert” and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Windows Firewall Security Alert” removal.Reset Internet Explorer

Delete “Windows Firewall Security Alert” from Microsoft Edge

Delete scam pop-ups from Edge by resetting its settings:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Windows Firewall Security Alert”-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove “Windows Firewall Security Alert” from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Windows Firewall Security Alert” and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Windows Firewall Security Alert” did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Windows Firewall Security Alert” removal.Reset Firefox 2

Uninstall “Windows Firewall Security Alert” from Google Chrome

The following steps will explain how to delete “Windows Firewall Security Alert” virus from Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Windows Firewall Security Alert” by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Windows Firewall Security Alert”-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Windows Firewall Security Alert” removal.Reset Chrome 2

Erase “Windows Firewall Security Alert” from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Windows Firewall Security Alert” and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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