Windows Firewall Security Alert ads: what it is and how to remove it

"Windows Firewall Security Alert" is one of the Microsoft support scams, which is caused by adware infection. People can also be redirected to this domain after clicking on the malicious link and experiencing redirects to infected websites.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

Get a free scan and check if your PC is infected.

Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

An automatic scan checks installed programs, startup items and browser extensions for anything that came with Windows Firewall Security Alert.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove Windows Firewall Security Alert ads yourself 4 steps, about 12 minutes, no software needed.

Start the steps
Windows Firewall Security Alert: fake microsoft firewall support
Windows Firewall Security Alert as our 2018 report showed it.

Windows Firewall Security Alert ads: summary

Detection namesNo Microsoft detection name is known
DistributionNot recorded in the old report
DamageNot recorded in the old report
NameWindows Firewall Security Alert
TypeAdware extension
SymptomsAn unknown program in Installed apps
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 4 more facts
Evidence5 write-ups by security sites; details still limited
ProgramWindows Firewall Security Alert
First seen19 February 2018
Facts checked7 October 2026

Is Windows Firewall Security Alert ads dangerous?

From our report of Feb 2018 · not reviewed since

"Windows Firewall Security Alert" scam tricks people into purchasing useless services and apps

"Windows Firewall Security Alert" is one of the Microsoft support scams, which is caused by adware infection.

People can also be redirected to this domain after clicking on the malicious link and experiencing redirects to infected websites. The deceptive message employs a persuasive strategy to make less experienced PC users believe that their PCs need professional maintenance from Microsoft support.

Usually, "Windows Firewall Security Alert" scam message reports a "Malicious Spyware/Riskware detected" or indicates the fact that "Windows Firewall has blocked some features of this app." The information provided on the scam pop-up may vary. Hackers may indicate different telephone numbers, virus names, error codes, and so on.

"Windows Firewall Security Alert" virus has a sole purpose - to swindle money from naïve people. To increase credibility, scammers use malicious code to block Google Chrome, Mozilla Firefox or another web browser while the scam is being displayed.

The only way to continue browsing is to close web browser via Task Manager and re-open it, but not restoring the last browsing session. Besides, the scam may use false claims about the leakage of logins, banking details, full name, browsing-related information, and so on.

This way, criminals try to make "Windows Firewall Security Alert" pop-up more convincing; therefore, ensure the bigger rate of potential scam victims. If your web browser is continuously displaying this fake Microsoft scam, the only way to get rid of it is to remove "Windows Firewall Security Alert" virus.

No, you will not find a program named this way. To remove "Windows Firewall Security Alert" pop-up from Firefox, you'll have to delete all potentially unwanted program (PUP) from Control Panel and then reset the affected web browser. Otherwise, unwanted pop-up ads and scam alerts will keep disrupting your web browsing activities. Besides, it may eventually start installing other malware on the system.

software utility can help you with "Windows Firewall Security Alert" removal. Automatic removal will save your time and ensure successful removal of all PUPs. Nevertheless, adware-type and other potentially unwanted programs (PUPs) can be eliminated manually by following the instructions provided at the end of this post.

Windows Firewall Security Alert: fake microsoft firewall support
Windows Firewall Security Alert in our 2018 report.
Windows Firewall Security Alert: screenshot
Windows Firewall Security Alert in our 2018 report.

From our report of Feb 2018 · not reviewed since

Freeware installers can hide adware

Adware and browser hijacker is potentially unwanted programs (PUP).

This type of apps is distributed by bundling. The developers of free apps use pay-per-install marketing scheme to monetize their free services by merely adding "adware" or "browser hijacker" as additional installers.

The key to preventing the installation of software bundles is attentiveness. Before you decide to download another free app to your PC, select its download source carefully, make sure that your antivirus is enabled and then follow these steps:

  • Select Custom or Advanced installation mode to install the freeware.
  • Follow every installation window. Search for suspicious items that are pre-selected.
  • By clicking Next, you will agree to install all pre-selected apps. To prevent this from happening, you should unmark check boxes and only then click Next.

How to remove Windows Firewall Security Alert ads

How to remove the Windows Firewall Security Alert extension

Do the browser steps in every browser and profile on the PC, then check Windows for the program that installed the extension.

  1. Step 1: Remove extensions you did not add

    Windows Firewall Security Alert often works through an extension, so go through the extension list of each browser:

    • chrome://extensions
    • edge://extensions
    • Extensions and themes in Firefox

    Switch suspicious extensions off one at a time and reload the page where the problem shows, then remove the one that stops it, and any other you did not add.

    Remember the other browsers and profiles on the PC. If Remove is missing or greyed out, a policy forces the extension, which the policy step deals with. Windows 11 and Windows 10 show the same pages.

    Chrome menu with Extensions and Manage extensions highlighted
    Chrome on Windows 11: More > Extensions > Manage extensions.

    Full procedure with screenshots: Remove a browser extension

  2. Step 2: Uninstall Windows Firewall Security Alert

    Open Settings > Apps > Installed apps in Windows 11, or Settings > Apps > Apps & features in Windows 10.

    Sort the list by install date and find Windows Firewall Security Alert, then choose Uninstall from the three-dot menu next to it (in Windows 10, click the entry and then Uninstall).

    Remove anything else installed on the same day that you do not recognise, because such programs usually arrive together in one installer. If the uninstaller opens a browser page with an offer or a survey, close it: the program is removed either way.

    Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix

  3. Step 3: Reset the browser

    Finish the browser part with a reset, which puts the search engine, start page, new tab page and site permissions back to their defaults and switches extensions off. Chrome: Settings > Reset settings > Restore settings to their original defaults.

    Edge: Settings > Reset settings. Firefox: Help > More troubleshooting information > Refresh Firefox, which also removes its extensions. Your bookmarks and saved passwords are kept, and the menus are the same on Windows 11 and Windows 10.

    Chrome Settings page with the Reset settings section open
    Chrome on Windows 11: Settings > Reset settings.

    Full procedure with screenshots: Reset a browser and fix a hijacked search engine

  4. Step 4: Scan the PC, then run the offline scan

    Open Windows Security > Virus & threat protection > Scan options, run a Full scan and remove everything it finds. Then select Microsoft Defender Antivirus (offline scan) and click Scan now: the PC restarts and scans before Windows loads, which finds files that hide while Windows runs.

    Save your work first, because the offline scan takes about 15 minutes. Both scans are built into Windows 11 and Windows 10, and a second scanner from another vendor is a useful extra opinion.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Uninstall from Windows

"Windows Firewall Security Alert" adware removal from Windows requires initiating the following steps:

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows
Remove from Google Chrome

The following steps will explain how to delete "Windows Firewall Security Alert" virus from Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2
Remove from Microsoft Edge

Delete scam pop-ups from Edge by resetting its settings:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge
Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge
Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2
Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari
Delete from macOS

he only way to get rid of irritating scam pop-ups from Mac OS X is to delete adware and then reset your web browser as explained below:

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity.

While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important - recover your lost files

Ransomware is one of the biggest threats to personal data.

Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as can also be effective and restore at least some of your lost data.

From our report of Feb 2018 · not reviewed since

"Windows Firewall Security Alert" scam removal guide

If Google Chrome, IE, Edge, Mozilla Firefox or another web browser keeps redirecting you to "Windows Firewall Security Alert" scam, you should check the system for adware infection.

According to NoVirus experts, removing malware manually seldom succeeds due to the multiplicity if files that PUPs tend to install. The easiest and the most reliable way to eliminate unwanted programs is to run a full system scan with a reliable anti-malware. It will remove "Windows Firewall Security Alert" virus and other related programs.

Apart from automatic "Windows Firewall Security Alert" removal, you can get rid of it manually. Although this method is far more complicated and requires much more spare time, the instructions given below should help you to get rid of all PUPs successfully.

Questions about Windows Firewall Security Alert ads

Can I safely uninstall Windows Firewall Security Alert?

If you did not install Windows Firewall Security Alert yourself and it is not part of your hardware or a program you rely on, yes. Uninstalling an unwanted program does not harm Windows.

Before you do, search the exact name and publisher to be sure it is not a driver tool, a printer utility or a game launcher with an odd name. Then remove it from Settings, Apps, Installed apps.

Ignore any offers or warnings in its uninstaller about losing protection or performance. Afterwards check Startup apps and your browsers for leftovers, and restart once to confirm that it does not reinstall itself.

Windows Firewall Security Alert came back after I uninstalled it. Why?

Something else is reinstalling it. Common causes are a second program from the same publisher, a scheduled task that downloads it again, or a browser extension that keeps prompting for it. Sort Installed apps by install date and uninstall each entry from the same day that you did not choose.

Then open Task Scheduler and look in the Task Scheduler Library for tasks with updater-style names that you do not recognise. Check Startup apps in Task Manager too. If Windows Firewall Security Alert still returns, start Windows in Safe Mode, uninstall it there and run a Microsoft Defender offline scan, which looks for loaders that ordinary scans can miss.

My scan found nothing, but the ads continue. Why?

Because the source may not be a file a scanner looks for. Browser notifications are a permission stored in the browser, and many adware extensions are not flagged because they come from an official store.

Some ad-supported programs are only reported if you enable detection of potentially unwanted apps. So a clean scan does not mean the job is done. Check each browser's notification permissions and extension list by hand, and turn on Potentially unwanted app blocking in Windows Security before scanning again.

Why is my browser so slow since the ads started?

Each page now does extra work. An adware extension reads the page, decides where to put ads, loads them from ad servers and reports your visit, and that happens on every tab. Ad-supported programs add their own background activity.

Removing the extension or program usually makes the browser fast again at once. If it stays slow, open the browser's own task manager with Shift+Esc in Chrome or Edge and look for extensions using a lot of memory or processor time.

Did Windows Firewall Security Alert collect my data?

Adware typically collects what it needs to choose ads:

  • the sites you visit
  • search terms
  • approximate location
  • browser and system details

Extensions with permission to read and change data on all websites can technically see everything on those pages, including forms. That is a privacy problem rather than proof of theft.

If you typed card details or passwords while it was active, changing the most important passwords is a reasonable precaution. Clearing cookies after removal ends the tracking sessions it may have started.

I let a "support technician" from an ad connect to my PC. What should I do?

Act quickly but calmly. Disconnect the PC from the internet first, so the connection ends. Uninstall the remote access tool they asked you to install and check Installed apps for anything else added during the call.

Run a Microsoft Defender full scan and offline scan. From another device, change your e-mail and banking passwords and sign out of all sessions.

If you paid by card, bank transfer or gift card, contact your bank or the card issuer immediately, and report the scam to the police. Do not answer if they call back.

Can an adware pop-up infect my PC just by appearing?

No. A pop-up, a notification or a new tab is only a web page or a message. It cannot run programs on Windows by itself, provided the browser and Windows are up to date. Infection needs a step from you:

  • running a downloaded file
  • installing an extension
  • giving a stranger remote access

That is why scam pages work so hard to make you click. Close such pages with the tab's X or by closing the browser, not with buttons inside the page, which may start a download.

Is Windows Firewall Security Alert a virus?

Not in the strict sense:

  • Windows Firewall Security Alert is unwanted software
  • classed here as an adware extension
  • not a self-copying virus

Security programs often label such software as adware, a potentially unwanted program or a browser hijacker. It still needs removal, because it changes browser settings, shows ads and can lead you to unsafe pages. The larger risk is clicking an ad that leads to a fake update or scam page.

Will Fortect remove Windows Firewall Security Alert?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Windows Firewall Security Alert, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. How-To Geek: PUPs Explained: What is a "Potentially Unwanted Program"? (read October 7, 2026)
  2. ZDNet: Google: Unwanted bundled software is way more aggressive than malware (read October 7, 2026)
  3. Google Chrome Help: Use notifications to get alerts (no longer online) (read October 7, 2026)
  4. FTC: How to recognize, remove and avoid malware (read October 7, 2026)
  5. Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)

More removal guides

Remove Immediate Action Required

Immediate Action Required is a fake notification that might pop-up out of nowhere and prompt users to download useless bogus software Immediate Action Required is a scam that users mightAdwareMedium riskUgnius Kiguolis ·

Remove ReceiverHelper Mac virus

ReceiverHelper virus is a high threat to your personal safety and Mac security ReceiverHelper is a harmful application targeting Mac devices, classified under the Adload malware family. It is notoriousAdwareMedium riskJake Doevan ·

Remove Casalemedia

Casalemedia is a legal advertising service but is sometimes abused by crooks to gain personal income Casalemedia is a legitimate advertising service that provides assistance in monetizing on online contentAdwareMedium riskJake Doevan ·

Remove D1ue3yi0hkdsdl.cloudfront.net ads

D1ue3yi0hkdsdl.cloudfront.net ads is the content related to scam campaigns and fake errors or warnings D1ue3yi0hkdsdl.cloudfront.net is the program that causes notifications and advertisements that may appear unexpectedly, preventing you fromAdwareMedium riskJulie Splinters ·

Questions and experiences: Windows Firewall Security Alert ads

Still seeing it, or found something we did not cover? Ask here: members and our editors answer. Reading is open; writing needs a free account.

0 comments

…

5,441 members already hereReading, writing, commenting and voting. 0 verified · 166 joined this year