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Remove Windows protected your PC (Free Guide) - Removal Instructions

removal by Jake Doevan - - | Type: Adware

Windows protected your PC is the technical support scam that tricks people into calling indicated Microsoft support hotline

Windows protected your PC scam 

Windows protected your PC is a scam that aims to get people's information like credit card details, personal data. This is a fake message stating about system issues and offering questionable solutions or contacting the alleged support team. The provided number leads to scammers and not the official Microsoft support services. All those pop-ups with warnings about the possible damage or risks lead to more dangerous content or ad-supported pages that promote questionable tools or software. Note that Microsoft support and other software developers or technical support teams are not requesting calls or financial information or fix your computer remotely.

Once you encounter Windows protected your PC scam message, exit the pop-up or a lock screen and try to clean the machine thoroughly to get rid of the potentially unwanted program that caused this technical support scam campaign.[1] You should avoid clicking on such alerts and visiting pages you get redirected to because such behavior can lead to infiltration of more severe malware.

Name Windows protected your PC
Type Scam
Based on Adware
Poses as Microsoft or Windows support message 
Main danger Aims to obtain personal details or valuable credentials from victims
Distribution PUP comes to the system via insecure downloads of freeware, from deceptive pages, online advertisements
Elimination Clean the machine fully and remove Windows protected your PC with antivirus tools and eliminate PUPs using Reimage Reimage Cleaner Intego

Windows protected your PC virus shows up on the browsers' screen out of nowhere and claims that your device is getting affected by a virus or that there is a risk of malware infiltration on the PC. However, the message is fake and designed to trick people into calling the number to contact the support team. 

The Windows Support Alert is a message designed to trick people into revealing their personal data. This is not a real alert, and the claim that your data or computer is at risk is a lie. You need to exit the window and ignore these people because one call can lead to more severe malware infiltration or damage to your PC. 

Windows protected your PC scam message may differ, but the initial text displayed on the screen reads the following:

VIRUS ALERT FROM MICROSOFT
This computer is BLOCKED
Do not close this window and restart your computer
Your computer’s registration key is Blocked.
Why we blocked your computer?
The window’s registration key is illegal.
This window is using pirated software.
This window is sending virus over the internet.
This window is hacked or used from undefined location.
We block this computer for your security.
Contact microsoft helpline to reactivate your computer.

For technical support call on +1-888-365-4348

Although Windows protected your PC alerts claim your machine is infected there is no reason to trust people behind the warnings and on the other side of the phone. One call and a conversation with scammers can lead to cyber infection or even a direct hacker attack when you allow them to access the machine remotely.

This is a social engineering-based threat, so scaring victims is the primary method used by these criminals.[2] Once the person believes the risks listed on the screen he or she can easily get tricked into revealing the full name, email address or even paying a fee for the supposed technical help provided by adware developers.

Windows protected your PCWindows protected your PC is a fake warning and system alert messages causing PUP that runs on the machine and shows unwanted commercial content.

Windows protected your PC is the pop-up similar to other scams, and the initial goal of the campaign is to either get access to the computer remotely or trick the person into revealing personal information. This is achieved once the victim calls the provided number because solutions that get offered for the user include remote virus cleaning or installing promoted software that you need to pay for.

When the hacker gets access to the infected machine keystroke loggers or different malware get installed and used to collect all the information the victim fills in while paying for the technical service or purchasing the software. Banking credentials, personal details can get used in later scam campaigns or malvertising since Windows protected your PC is developed by PUP creators.

Security experts[3] always inform that Windows protected your PC and other similar scams are, in most cases, caused by potentially unwanted programs and other cyber intruders. You need to clean the machine thoroughly to eliminate all the possible programs that can cause these fraudulent alerts.

You should remove Windows protected your PC because of the possible risk to your privacy, data, and device. However, an additional problem with this adware-type threat is data tracking that happens directly on the computer when you access ad-supported pages.

The best tip for Windows protected your PC removal is automatic anti-malware tools and programs like Reimage Reimage Cleaner Intego that can check the machine for errors, malicious programs or useless files and applications. You should run a thorough scan on the system and eliminate all indicated programs to get rid of the unwanted behavior.

Windows protected your PC virusWindows protected your PC virus is the threat based on social engineering campaign during which criminals aim to get users personal data.

Potentially unwanted programs come via freeware installations and cause issues with the machine 

These technical support scams, social engineering campaigns are caused by potentially unwanted programs and other cyber intruders that come to your computer from deceptive sites, malicious advertisements, or during an insecure freeware installation process when the source is not legitimate or reliable.

Services like torrents, p2p networks or questionable software providers are not good in the first place, but choosing Recommended or Default options lead to the automatic download of shady applications. When you go for Advanced or Custom installations, you can see all the bundled programs and then de-select suspicious ones from the list. You should rely on such a habit every time you install the software.

Eliminate adware and other PUPs causing Windows protected your PC scam messages

You should rely on professional tools, anti-malware programs, and system cleaning process for Windows protected your PC removal because professionals, Windows or Microsoft team do not deliver these messages. Scanning the system thoroughly with a proper malware-fighting program allows eliminating all possible threats.

When you remove Windows protected your PC and all the related files and programs, you can get back to the safe browsing online and forget about all these alerts and warnings on the screen. You should also check your browsers for any unwanted material since PUPs can install similar content behind your back.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Windows protected your PC, follow these steps:

Delete Windows protected your PC from Windows systems

Eliminate adware that causes Windows protected your PC scam messages completely

To remove Windows protected your PC from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Windows protected your PC (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Windows protected your PC from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Windows protected your PC and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Windows protected your PC removal.Reset Internet Explorer

Erase Windows protected your PC from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Windows protected your PC-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Windows protected your PC from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Windows protected your PC and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Windows protected your PC did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Windows protected your PC removal.Reset Firefox 2

Get rid of Windows protected your PC from Google Chrome

You may need to reset the Chrome to end all the pop-ups and redirects

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Windows protected your PC by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Windows protected your PC-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Windows protected your PC removal.Reset Chrome 2

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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