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Remove (Simple Removal Guide) - Free Instructions

removal by Julie Splinters - - | Type: Adware – a scam which claims about possible ransomware and trojan infections adware is considered to be a pop-up scam[1] which bombards fake alerts about Ransomware 2.0 and Trojan.Win32.SendIP.15 viruses found. The suspicious scamming message claims that the computer system is possible infected and needs immediate cleaning/fixing. In order to repair the damaged machine, users are urged to download and install a rogue system tool, known as PC Clean. Our recommendation would be to ignore alerts from virus as they are promoted only to trick naive people into downloading completely useless programs. pop-up scam might try to gain benefits from users who decide to install the fake computer cleaning software. Once the user begins using his/her downloaded program, he/she might be urged to purchase a license key for a more-advanced variant of the system tool which is supposed to take care of all errors possible.

Type Pop-up scam
The cause Adware
Aim To scare users and trick them into downloading fake computer cleaning software
Fake viruses Ransomware 2.0 and Trojan.Win32.SendIP.15
Promoted tool PC Clean
Adblocking Use AdBlock or Adblock Plus to prevent the app's notifications
App removal Try Reimage Reimage Cleaner Intego to remove the cause of this scam 

DO NOT opt for any similar downloads and keep a distance from If it appears only very rarely, just close the window that provides this scam and ignore it. This type of text also might be provided by the PUP:

Your Windows Computer Could Be Infected With Viruses!

Your device could be infected. Over 98% of scanned computers have harmful files including phishing and spyware. Your system may be at risk of irreversible damage – Immediate removal advised if infected!

Scanning and cleaning is advised to prevent possible serious damage, loss of personal data, photos and more.

Traces of Phishing/Spyware may be found on your computer. Personal and banking information may be at risk. might start claiming that the risk of damage is very high and that infection sources are found in this location: System32\migration/video.html /System32\Drivers\spoclsv.exe. Avoid believing in any of this informations as we can guarantee you that all of these details are false and provided just to scare you.

You can check that is lying by performing a full system scan with trustworthy anti-malware. This program will provide you true scan results and show true errors in your computer if there even are some. Moreover, if this scam keeps appearing on your computer frequently, you should terminate the app that is causing its appearance. removal is necessary when it starts interrupting your browsing and intrudes your computing work. Achieving such goal might not be hard. All you need to do is scan the entire computer system with a program such as Reimage Reimage Cleaner Intego that will search it for potentially unwanted applications and all additional helper objects.

According to,[2] usually, adware is the case why you are seeing rogue notifications and scamming alerts. Remove the adware program and you will also remove from your computer system. Prevent notifications from showing up, otherwise, they might start redirecting you to third-party pages which might relate in serious malware infections. fake - a pop-up scam that tricks users about malicious infections installed

Scamming apps are a result of adware programs

If you have noticed scamming content appearing on your computer system, it might be a result of an adware program lurking on the machine. These PUPs are often distributed via software packages. This deceptive marketing technique is known as “bundling” which means that the adware comes together with regular applications.

The best way to avoid secret adware installation is by using only original downloading/installing programs. Do not forget to opt for the Custom or Advanced configuration mode that will give you the ability to track, control, and delete incoming objects. This way you will be sure that no unpleasant content sneaks into your computer system. 

Additionally, avoiding ad-supported applications is possible if you keep a distance from third-party pages,[3] their sponsored links, and advertisements. Also, use reputable anti-malware software that includes a safe browsing function and will always bombard you with alerts when you are trying to enter a questionable-looking website. pop-up scam removal guidelines

Have you been lately wondering how to get rid of all scamming content that you have been receiving recently? Well, we are here to help you to deal with your problem and prevent ads from appearing on your computer system again. What you will need to do is pick one of the two below-provided elimination techniques.

We recommend performing removal by using reliable antimalware tools. You can choose a program from our suggested software list or you can download/install a virus-removing program from your wanted ones. Also, this suspicious content can be terminated from the system by using manual steps that are displayed below.

If you want to remove virus on your own, make sure that you are capable of doing so. If you do believe in your skills, take a look at the following guides and do not forget to remove adware-based content from web browser apps such as Google Chrome, Mozilla Firefox, Microsoft Edge, Internet Explorer, and Safari.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Remove from Windows systems

Terminate the adware-based content from your Windows operating system by using the following helping guide:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Erase from Microsoft Edge

If the potentially unwanted program touched Microsoft Edge, remove all additional content from Edge by using this below-provided helping guide:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Eliminate from Google Chrome

If you have spotted some suspicious changes in Google Chrome, use these instructing steps to reverse them:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Remove from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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