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Xlockr ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

Xlockr ransomware is a crypto-virus that counts your time in dollars 

Xlockr ransomware virus
Xlockr ransomware is a virus that locks your device and demands a 100$ ransom. It increases it if it is not paid on time.

Xlockr ransomware is a virus that locks your device and gives you three days to pay the ransom. This ransomware demands 100 dollars for restoring the system access and each minute costs you a dollar more. This ransomware could lock your files, and this way keeps you from using them. When the access to your PC system is limited, Xlockr virus displays you a ransom message in a pop-up window that contains information about the attack,[1] time counting table and a ransom amount. Ransomware encrypts files with the help of the AES encryption algorithm, so there is no way to recover this data manually. However, paying the ransom is not a good option as the decryption tool might not even exist. Instead of focusing on data recovery, you should get rid of Xlockr first. Later on, recover your data from backups on using our guides.

Name Xlockr 
Type Ransomware
Ransom note Displayed in a pop-up window
Ransom amount 100$ gets bigger every minute (1min = 1$)
Encryption algorithm AES
Distribution Malicious script in spam email attachments, questionable website
Symptoms Locked computer screen, Pop-up window with the countdown
Elimination Use Reimage for Xlockr ransomware removal

It is unknown if this ransomware locks files at the beginning of the attack since there is no information about the file extension appended to target files. It is possible that the virus locks your computer's screen only and makes your PC unreachable for a while. Also, it can encrypt your files. 

After this modification to your files, the ransom message is displayed as a pop-up window on the desktop. As it is typical to ransomware developers, Xlockr ransomware claims that files will be recovered safely and easily right after you make a payment. However, note that these people are criminals, and you should never trust them. Often, these decryption tools do not exist, and even virus developers cannot recover your files. Any communication may lead to money or data loss.

In most cases, Xlockr ransomware ransom note reads:

Sorry! Your files have been encrypted!

What Happened to My Computer?
Your important files are encrypted.

Many of your documents, photos, videos, databases and other files are no longer accessible because they have been encrypted. Maybe you are busy looking for a way to recover your files, but do not waste your time. Nobody can recover your files without our decryption service.
Can I Recover My Files?
Sure. We guarantee that you can recover all your files safely and easily. But you have not so enough time.
If you want to decrypt all your files, you need to pay.
You only have 3 days to submit the payment. It will be increase $1 every minute.

Payment will be raised!

If you don’t pay
Your files will be lost!

Right after the infection, ransomware stops antivirus protection to initiate other system changes. Xlockr can add new or modify existing registry keys,[2] executable files and similar components that can be noticed only after a full system scan with anti-virus. If the program is blocked, it is always recommended rebooting the computer to Safe Mode with Networking. Also, remove Xlockr ransomware as soon as you can if you want to avoid further problems related to this malware.

Since this kind of viruses tends to infiltrate your system unknowingly, you need to be aware that any access to it may lead you to significant damage related to your device. The loss of personal information is also possible. You can never know what these cybercriminals are up to, so take care of Xlockr removal. As you might have already understood, it requires professional anti-malware tools like Reimage. These programs can detect and remove malware, and even block potential threats in the future. 

Hackers use social engineering for spreading ransomware 

Social engineering is used to manipulate people and trick them into falling for deceptive messages. To make them even more convincing, virus developers often “borrow” the names of legitimate companies or services. However, in most of the cases that are filled with infected email attachment or links to malicious domains filled with malware.

Spam emails with infected attachments are the most common ways used to spread ransomware. However, there are more other ways used to spread ransomware viruses around:

  • Unsafe sites filled with malicious links or ads;
  • Illegal programs' versions.

Researchers[3] advise you to delete spam emails without opening them or downloading any attachments. You should clean your email box more often and be aware of which services you use, so you don't fall for these tricks with legitimate company names. 

Xlockr ransomware elimination requires legitimate tools

To remove Xlockr ransomware from your computer, you need to use programs designed for virus termination. We have selected several anti-malware tools that can cope with this virus perfectly: Reimage, Plumbytes Anti-MalwareNorton Internet Security. To detect and remove malware that is already on your device, you need to download the latest program's version and run a full scan. If it is blocked, there are several options provided by our experts that should help you disable Xlockr.

If you choose to get other programs for Xlockr removal, make sure you select reliable sources. To prevent such viruses in the future, always keep your anti-malware and anti-virus programs up-to-date so that you can avoid any infection. If you are still concerned about data recovery, we provided several solutions down below. 

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Xlockr ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Xlockr ransomware (2018-08-01)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Xlockr ransomware (2018-08-01)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Xlockr ransomware (2018-08-01)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Xlockr ransomware (2018-08-01)

To remove Xlockr virus, follow these steps:

Remove Xlockr using Safe Mode with Networking

Reboot your system in Safe Mode with Networking as a first step:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Xlockr

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Xlockr removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Xlockr using System Restore

You can also try System Restore feature to reboot your PC to the normal state after Xlockr ransomware attack:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Xlockr. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Xlockr removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Xlockr from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Xlockr, you can use several methods to restore them:

Data Recovery Pro is a program designed for file restoring

If your files got encrypted by Xlockr ransomware, you could recover them with this program. Data Recovery Pro can also restore accidentally deleted files:

Windows Previous Versions feature is also helpful in file recovery

If you want to restore most important individual files, you can use Windows Previous Versions feature. It can only work if SystemRestore was enabled before the initial attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer if your files got encrypted by Xlockr ransomware

If this ransomware you are dealing with left Shadow Volume Copies, you can use ShadowExplorer and get your files back:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Unfortunately, decryption tool for Xlockr ransomware is not available.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Xlockr and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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