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ZCryptor ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
12

ZCryptor virus replicates itself and infects removable drives

Cyber security researchers have recently detected a new type of ransomware, which acts as a worm. In the past, ransomware-type viruses were able to infect only one computer and ask its owners to pay a ransom. However, it seems that ZCryptor ransomware virus steps up the cybercrime game to a whole new level because this malware can replicate itself and infect all removable drives by placing autorun.inf and System.exe files onto them and sets them to Hidden mode. As a result, if an infected drive gets plugged to another computer, that computer is going to be infected again, as the malware executes itself immediately.

When ZCryptor cryptoworm sneaks inside the computer system, it shows an error message saying, “There is no disk in the drive. Please insert a disk into drive D:”. In the meantime, it runs malicious executive file that encrypts all personal victim’s files and then opens a message that tells the victim that the ransom payment must be made within 4 days; otherwise, the price of the decryption key will increase. The initial ransom price is 1.2 Bitcoins, which is equal to 700 USD. When the given time passes, the ransom cost increases to 5 Bitcoins, which is approximately 3000 USD! The victim is also warned not to remove ZCryptor, or the decryption key will be destroyed, and personal data will be lost forever.

The message from cyber criminals warns that if the victim doesn’t pay in 7 days, the decryption key will be destroyed. All this information is also left in ransom notes (called How to decrypt files.html), which can be found in every folder that contains at least a few encrypted files. ZCryptor ransomworm, just like most other ransom-demanding virus adds file extensions to encrypted data. This particular threat appends .zcrypt file extension.

Ransom note by ZCryptor ransomware virus

Distribution methods

Reportedly, this ransomware does not spread via spam or exploit kits, but it can get inside victim’s computer while pretending to be a safe file, for example, Word file or a well-known program or an update of it (for example, Adobe Flash Player). It can also be downloaded to your PC by a Trojan horse. Therefore, we suggest you to stay away from untrustworthy Internet sites, not to click on pushy pop-up ads and banners, and never agree to install software from questionable websites. To protect your computer from viruses, we strongly recommend you to install a trustworthy anti-malware software, for example, Reimage. This program also can be used to complete ZCryptor removal. If you do not have such security software, and if you want to install it, we suggest you to follow instructions given on page 2.

How to remove ZCryptor ransomware and restore your files?

It is recommended not to pay the ransom and remove ZCryptor virus from the computer system immediately and clean infected drives as well. The easiest way to eliminate the virus from removable drives is to format them. We do not recommend you to try to implement ZCryptor removal by yourself unless you are an IT expert. This virus is extremely dangerous, and it tends to hide its components busing various techniques, so if you can easily confuse virus files with safe system files and corrupt your computer system by deleting necessary records. To remove this malware in a right way and avoid losing relevant files, we suggest you to follow instructions provided below this post.

To recover your files, you can try to restore previous file versions or use Shadow Copies. However, if this virus has removed them from your computer, the only possible way to retrieve your files is to import them from a backup. Make sure you do it only after removing the malware from the compromised PC.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ZCryptor ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual ZCryptor virus Removal Guide:

Remove ZCryptor using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ZCryptor

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ZCryptor removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ZCryptor using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ZCryptor. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ZCryptor removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ZCryptor and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Paris

    Is it possible to recover files?

  • 739

    I want to remove it manually please provide instructions thank you

    • 2-Spyware team

      Dear visitor,

      We do not recommend you to try to remove ransomware manually. Each ransomware acts in a different way, and they tend to hide their components deeply into the computer system. By trying to remove ZCryptor manually, you can accidentally delete essential system files. Therefore, we recommend you to use an anti-malware software to detect and remove this threat.