What is agentsvr.exe? Should I remove it?

by Julie Splinters - -
agentsvr.exe

AgentSvr.exe is a server process for Microsoft Agent, yet can be malware in disguise

AgentSvr.exe is an executable file that is run by Microsoft Agent Server and is created by Microsoft. The process helps Windows to use several essential functions, such as the text-to-speech feature or end-user voice commands capability. Microsoft Agent Server was first found in 1975 and is a critical component in Windows OS. Currently, over 90% of Windows-based machines utilize the functionality of AgentSvr.exe.

Summary
Name AgentSvr.exe
Type System file
Potential malware Assasin Trojan, AdWare/Monker, and others
Malware distribution Malicious websites, malspam, fake updates, etc.
Symptoms Rarely any, but users might experience system and software crashes
Detection and elimination Download and install Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

AgentSvr.exe is created for Windows operating systems and is located in a subfolder of C:\Windows. All other locations (particularly C:\Windows or C:\Windows\System32) of the file might indicate malware infection, which should not be ignored. The known file sizes range between 250kB and 294kB. 

You should be aware that any type of executable can be replaced or mimicked by malware. AgentSvr.exe process can also be initiated by Assasin Trojan or AdWare.Monker.a. To make sure your system is not infected, we suggest scanning it using Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes. In case the anti-malware tool flags it up, make sure you remove AgentSvr.exe virus ASAP.

Both of the mentioned infections are pretty serious, and might cause several adverse effects on your computer:

  • advertisements redirecting to certain products or services;
  • software or OS crashes;
  • the process cause high CPU usage;
  • BSoDs;
  • questionable applications installed without the consent;
  • slowdown of the machine, etc.

Malicious AgentSvr.exe can be installed in several different ways. Unwanted and malicious programs often seek to gain certain benefits, and that is why users never install these apps intentionally. They simply are not aware of its functionality or are tricked into injecting the malicious payload themselves. For example, victims often open attachments inside spam emails, thinking that they are legitimate. 

Please be wary when browsing the internet, questionable websites are infested with dangerous malware, such as keyloggers or ransomware. If you browse questionable sites (file-sharing, porn, etc.) your device can get infected in no time. 

Data tracking can result in severe consequences – identity theft or stolen money. Therefore, make sure you take care of AgentSvr.exe removal on time. Nevertheless, please do not forget that it is most likely a legitimate process and will not harm your computer. To find out, please perform a full system scan, especially if you are experiencing any of the aforementioned symptoms.

Computer viruses are injected with the help of users

Practicing safe internet browsing habits is vital. Unfortunately, not many people do, as they never expect any kind of infection to reach their machines. Of course, no method would prevent malware infection 100%, but precaution measures sure help a lot.

If you still not possess one, you should install an anti-virus program. This is the very first step to ensure the cybersecurity of your device – that includes PCs, phones, tablets, etc. Security software databases are continually updated; therefore it is vital to keep them up to date. Otherwise, the newly discovered infection will not be recognized.

It is also important to practice safe internet browsing. We suggest you stay away from dubious websites, especially those that host executable files. Peer-to-peer networks and clients are known to bring adware, keyloggers, or even ransomware into computers.

If you encounter a questionable ad on Google Chrome, Internet Explorer, Mozilla Firefox or another browser, make sure you close it down without clicking on anything. In other words, several redirects can lead to dangerous sites that host malware.

And finally, most dangerous viruses are injected into machines via obfuscated document files attached to phishing emails that cybercriminals send out to millions of users. Thus, do not open these attachments casually, as well as refrain from clicking on hyperlinks.

Remove the malicious AgentSvr.exe from your computer using anti-malware software

Please be aware that AgentSvr.exe removal instructions only apply to files that are malicious, and the original process utilized by Windows is harmless. As we already mentioned, if you are experiencing any symptoms of malware, you should scan your device with Reimage or any other reputable security tool. 

In some cases, it can be challenging to remove AgentSvr.exe virus, as it can damage, crash or block anti-malware software and prevent it from working properly. In such case, enter Safe Mode with Networking (this mode disables many processes and only uses essential drivers to run the system, immobilizing malware) and perform PC scan from there.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is a recommended tool to scan your system for possible threats and crappy software. The trial version of the product will find harmful applications in your system.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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