Severity scale:  

Remove virus (Removal Guide) - Jan 2020 update

removal by Jake Doevan - - | Type: Adware is a link shortening service that may bring malware to your computer is a legitimate service that offers to shorten links for convenience the other purposes, and also claims that users can earn money by doing so. Link shortening services are extremely popular and benefit both parties – the providers can earn pay-per-click ad revenue, and the users can enjoy clutter-free links. However, despite all these benefits, there are certain security risks involved in using links carelessly.

The safe usage of highly depends on who is using the service, as cybercriminals can be one of them – they can create a site that hides a malicious code inside of it, and use the shortened link to disguise the origin of the site. These links can then be populated all across the internet by using social media platforms, adware,[1], and other methods. In other words, platform can only be trusted when they are coming from somebody you know online, or if they are embedded on a trusted site. Otherwise, we do not recommend clicking on links.

Questions about virus

Besides the links that can lead to malware, the frequent appearance of ads might also indicate adware infection, so it is important to check the system with a security program if suspicious browser behavior is observed. 

Type Link shortening service, browser redirect or adware
Developer Limited
Similar services, etc.
Dangers  Threat actors can use the service in order to disguise malicious links and populate them online by using different methods – the click may, in some cases, lead to the proliferation of malware. Additionally, the ad networks uses might not always display secure content – gambling, “click allow to continue,” fake update and other prompts are common
Termination ads can result in the installation of potentially unwanted programs and malware. To get rid of all the unwanted and malicious programs from your device, check the details below; a scan with anti-malware software is also recommended 
Recovery  In case your system got infected with adware or other malware, your system may start malfunctioning after its removal. In such a case, we suggest you scan your machine with ReimageIntego to fix virus damage 

To use the service, users are urged to register for an account, which asks for an e-mail, and a password – these details are collected by the site, according to its privacy policy. Without creating an account, users are unable to monetize on the shortened links, which can earn them as much as $22.50 per 1000 visits:


Earn up to $22.50 per 1000 visits to your short URLs. Generate stats on-the-fly and break-down by countries, referrers, and specific dates. We payout users every month for earnings above $10.00.

While this may seem like a great deal, keep in mind that those who will use the shortened links will be exposed to a large number of advertisements, and some of them might not be as secure. Quite often, various services employ not so secure advertisement networks that promote relatively unsafe content, such as gambling or suspicious online gaming sites with hidden fees.

In some cases, might even show fraudulent notifications about outdated applications that seemingly need to be updated, or prompts that ask users to download browser extensions or potentially unwanted applications in order to proceed. In other words, an “ virus” term might very much be applicable in these cases.

We advise you not to download anything offered by the ads and do not interact with buttons, as well as other content that is displayed before viewing the link, as you may end up installing useless software like scareware or potentially unwanted application like adware. In such a case, however, you will need to remove apps or even malware from your machine. is a site that offers users to shorten links and earn money, although this activity puts other users at risk

The easiest way to perform removal is to scan the computer with a reputable anti-malware program – it will quickly determine whether you installed something unwanted or malicious on your device. If that is the case, experts[2] also recommend resetting Google Chrome, Mozilla Firefox, Safari, and all the other installed browsers to delete cookies[3] and other settings the PUP may have introduced. Finally, if you experience system crashes or errors, use ReimageIntego to fix virus-affected system files.

Watch out for malicious links and never install software that is promoted deceptively 

It is not a secret that shortening link service earns money by showing users ads – it is a legitimate practice that is used by many high-profile websites. However, some ads might be just more dangerous than others, and it is important to take them into account. Some ads do not focus on regular advertising practices, such as promoting the service, application, or other products, but rather use deception or even fraud.

For example, quite often, users are presented with fake notifications that claim virus infections, accuse users of doing something illegal, their software needs to be updated, or insist that their machines have been blocked entirely.

As evident, all these claims are fake and should not be paid attention to. However, there are plenty of users that would believe the fake alerts, and that is precisely what malicious ad authors are counting for. Having that said, means that deliver such unfair advertisements should also be counted as malicious, and should never be trusted.

Quite often, link shortening services rely on shady advertising networks that pay more but put users' online safety at risk. Additionally, the adware may also bring users to these insecure sites that want to steal personal information, promote malicious apps, or make users pay for fake tech support services.[4]

To avoid this, users are advised to be very careful when browsing the web – never click on suspicious ads that try to intimidate with various claims, offer get-rich-fast-schemes, claim outdated software was detected, and similar fraudulent content.[5] As a countermeasure, however, an ad-blocking application can be employed – it would remove all the malicious ads from the doily web browsing routine. Additionally, security experts recommend installing a comprehensive security application and downloading software from trusted sources only, all while avoiding pirated and crack installers. displays unsafe ads, and asks users to download suspicious apps removal options

To remove virus-related programs, you can check the instructions below – you should access the installed app list and get rid of everything that you do not recognize (was installed without your direct permission). Additionally, you should also reset all the installed browsers to ensure that the PUP-altered settings do not interfere with your daily web browsing routine. You can find how to do that below as well.

As a general rule, removal should always consist of scanning your machine with anti-malware software, especially if you downloaded and installed something after being prompted by an unsafe advertisement. Thus, download powerful anti-malware, enable the PUP detection feature and perform an in-depth computer scan. Anti-malware will ensure that all the malicious components are eliminated from your machine at once and will also protect you from online dangers in the future.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

To remove the virus manually from the Windows OS, follow the instructions carefully. Also, check the list of recently installed programs too. If you find some suspicious applications, uninstall them immediately.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

It's uncommon for Mac OS X to be hijacked by this kind of cyber infection. Though, if you need help with removal, please follow the instructions below:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the virus-related entries.Uninstall from Mac 2

Remove from Internet Explorer (IE)

After noticing the hijack of IE, you might find suspicious add-ons in the Internet Explorer. Thus, you should follow the instructions to fix all the problems.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete virus removal.Reset Internet Explorer

Get rid of virus from Microsoft Edge

Follow the steps below to fix Microsoft Edge after the hijack.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall from Mozilla Firefox (FF)

The hijacker might have altered Mozilla's settings. Thus, to get rid of them and get back access to the browser, you need to reset its settings. What is more, you should also look for suspicious extensions installed and remove them from the browser. Look for AdFocus or similar entries.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

To reject all the modifications made by the browser hijacker, you need to follow the instructions and reset Google Chrome. In order to eliminate the hijacker manually, you should also check the list of extensions and get rid of all unknown add-ons, plug-ins, or toolbars that might have been installed without your knowledge.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

To remove the virus entirely, you need to reset Safari settings. These steps will help you to fix your browser:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions

Removal guides in other languages

  1. Melissa says:
    March 14th, 2017 at 9:09 am

    I heard that this service is a scam too. Fortunately, I havent installed this application.

  2. Afton says:
    March 14th, 2017 at 9:11 am

    indeed this, application spreads in the software package. not sure with which one I got it… Ive recently installed a bunch of programs.

  3. zahra says:
    March 14th, 2017 at 9:11 am

    I hate these programs that collect information about users! I need more privacy on the Web!

Your opinion regarding virus