Remove virus (Removal Guide) - Jan 2021 update

removal by Jake Doevan - - | Type: Adware virus Removal Guide

What is virus? is a link shortening service that may bring malware to your computer is a link shortening service that might be abused by cybercriminals to spread malicious links around the internet is a legitimate service that offers to shorten links for convenience the other purposes, and also claims that users can earn money by doing so. Link shortening services are extremely popular and benefit both parties – the providers can earn pay-per-click ad revenue, and the users can enjoy clutter-free links. However, despite all these benefits, there are certain security risks involved in using links carelessly.

The safe usage of highly depends on who is using the service, as cybercriminals can be one of them – they can create a site that hides a malicious code inside of it, and use the shortened link to disguise the origin of the site. These links can then be populated all across the internet by using social media platforms, adware,[1], and other methods. In other words, platform can only be trusted when they are coming from somebody you know online, or if they are embedded on a trusted site. Otherwise, we do not recommend clicking on links.

Questions about virus

Besides the links that can lead to malware, the frequent appearance of ads might also indicate adware infection, so it is important to check the system with a security program if suspicious browser behavior is observed.

Type Link shortening service, browser redirect or adware
Developer Limited
Similar services,,,, etc.
Dangers Threat actors can use the service in order to disguise malicious links and populate them online by using different methods – the click may, in some cases, lead to the proliferation of malware. Additionally, the ad networks uses might not always display secure content – gambling, “click allow to continue,” fake update and other prompts are common
Termination ads can result in the installation of potentially unwanted programs and malware. To get rid of all the unwanted and malicious programs from your device, check the details below; a scan with anti-malware software is also recommended
Recovery In case your system got infected with adware or other malware, your system may start malfunctioning after its removal. In such a case, we suggest you scan your machine with ReimageIntego to fix virus damage

To use the service, users are urged to register for an account, which asks for an e-mail, and a password – these details are collected by the site, according to its privacy policy. Without creating an account, users are unable to monetize on the shortened links, which can earn them as much as $22.50 per 1000 visits:


Earn up to $22.50 per 1000 visits to your short URLs. Generate stats on-the-fly and break-down by countries, referrers, and specific dates. We payout users every month for earnings above $10.00.

While this may seem like a great deal, keep in mind that those who will use the shortened links will be exposed to a large number of advertisements, and some of them might not be as secure. Quite often, various services employ not so secure advertisement networks that promote relatively unsafe content, such as gambling or suspicious online gaming sites with hidden fees.

In some cases, might even show fraudulent notifications about outdated applications that seemingly need to be updated, or prompts that ask users to download browser extensions or potentially unwanted applications in order to proceed. In other words, an “ virus” term might very much be applicable in these cases.

We advise you not to download anything offered by the ads and do not interact with buttons, as well as other content that is displayed before viewing the link, as you may end up installing useless software like scareware or potentially unwanted application like adware. In such a case, however, you will need to remove apps or even malware from your machine. is a site that offers users to shorten links and earn money, although this activity puts other users at risk

The easiest way to perform removal is to scan the computer with a reputable anti-malware program – it will quickly determine whether you installed something unwanted or malicious on your device. If that is the case, experts[2] also recommend resetting Google Chrome, Mozilla Firefox, Safari, and all the other installed browsers to delete cookies[3] and other settings the PUP may have introduced. Finally, if you experience system crashes or errors, use ReimageIntego to fix virus-affected system files.

Watch out for malicious links and never install software that is promoted deceptively

It is not a secret that shortening link service earns money by showing users ads – it is a legitimate practice that is used by many high-profile websites. However, some ads might be just more dangerous than others, and it is important to take them into account. Some ads do not focus on regular advertising practices, such as promoting the service, application, or other products, but rather use deception or even fraud.

For example, quite often, users are presented with fake notifications that claim virus infections, accuse users of doing something illegal, their software needs to be updated, or insist that their machines have been blocked entirely.

As evident, all these claims are fake and should not be paid attention to. However, there are plenty of users that would believe the fake alerts, and that is precisely what malicious ad authors are counting for. Having that said, means that deliver such unfair advertisements should also be counted as malicious, and should never be trusted.

Quite often, link shortening services rely on shady advertising networks that pay more but put users' online safety at risk. Additionally, the adware may also bring users to these insecure sites that want to steal personal information, promote malicious apps, or make users pay for fake tech support services.[4]

To avoid this, users are advised to be very careful when browsing the web – never click on suspicious ads that try to intimidate with various claims, offer get-rich-fast-schemes, claim outdated software was detected, and similar fraudulent content.[5] As a countermeasure, however, an ad-blocking application can be employed – it would remove all the malicious ads from the doily web browsing routine. Additionally, security experts recommend installing a comprehensive security application and downloading software from trusted sources only, all while avoiding pirated and crack installers. displays unsafe ads, and asks users to download suspicious apps removal options

To remove virus-related programs, you can check the instructions below – you should access the installed app list and get rid of everything that you do not recognize (was installed without your direct permission). Additionally, you should also reset all the installed browsers to ensure that the PUP-altered settings do not interfere with your daily web browsing routine. You can find how to do that below as well.

As a general rule, removal should always consist of scanning your machine with anti-malware software, especially if you downloaded and installed something after being prompted by an unsafe advertisement. Thus, download powerful anti-malware, enable the PUP detection feature and perform an in-depth computer scan. Anti-malware will ensure that all the malicious components are eliminated from your machine at once and will also protect you from online dangers in the future.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of virus. Follow these steps

Eliminate from Windows systems

To remove the virus manually from the Windows OS, follow the instructions carefully. Also, check the list of recently installed programs too. If you find some suspicious applications, uninstall them immediately.

To remove virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find entries related to virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from Mac OS X system

It's uncommon for Mac OS X to be hijacked by this kind of cyber infection. Though, if you need help with removal, please follow the instructions below:

Remove virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the virus-related entries. Uninstall from Mac 2

Get rid of virus from Microsoft Edge

Follow the steps below to fix Microsoft Edge after the hijack.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Uninstall from Mozilla Firefox (FF)

The hijacker might have altered Mozilla's settings. Thus, to get rid of them and get back access to the browser, you need to reset its settings. What is more, you should also look for suspicious extensions installed and remove them from the browser. Look for AdFocus or similar entries.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to virus and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

In case virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete virus removal. Reset Firefox 2

Erase from Google Chrome

To reject all the modifications made by the browser hijacker, you need to follow the instructions and reset Google Chrome. In order to eliminate the hijacker manually, you should also check the list of extensions and get rid of all unknown add-ons, plug-ins, or toolbars that might have been installed without your knowledge.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to virus by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site like virus in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete virus removal. Reset Chrome 2

Eliminate from Safari

To remove the virus entirely, you need to reset Safari settings. These steps will help you to fix your browser:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to virus and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting virus

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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